Forwarder for Zendesk Alternatives (September 2025)

Integrate the Forwarder app into Zendesk Support. Forward all comments and get external teams involved in conversation via e-mail

4.1/5

4,772+ reviews

Reviewed on:

G2
Trustradius
Capterra
Trustpilot
1.
Integrate Gmail and Trello with Cardbox
https://getcardbo
.com/

Keep your team in sync – Attach emails to cards and reply from Trello. Cards move when you get a response. 100k+ installs. Free!

2.
Newton - Supercharged emailing on iOS, Android, Mac & Windows
https://www.newtonh
.com/

Newton supercharges your email with powerful features like Read Receipts, Send Later, Snooze & more. Works with Gmail, Google Apps, Exchange, Outlook, Office365, iCloud, Yahoo & IMAP.

3.
Dossier: Inbox Organizer for Gmail, Outlook and Slack
https://dossie
.work/inbox/

Dossier is an app for organizing customer conversations, no matter where it happens, with zero disruption to the ways you already communicate. Based in San Francisco, Dossier is helping business owners, business professionals and teams around the globe intelligently sync their customer communication channels and organize documents, tasks and more. Welcome to a new way to build better customer relationships and a better business.

4.
Temporary Disposable Email. Email Forwarding. Newsletter grouping - Email Monster - Email Monster
https://em
.monster/

Email Monster acts as a firewall for your email address. You never have to reveal your real email anymore, by masking your email with unlimited temporary forwarding addresses. Also, it helps fight inbox clutter with delayed future emails and sender blocking, even without unsubscribe links.

5.
Mailbutler: Your inbox, smarter.
https://www.mailbutle
.io/

Mailbutler is the email software extension plugin for Apple Mail, Gmail, and Outlook that helps you stay productive and professional.

6.
Email Finder | Finder.io by 500apps
https://500app
.com/email-finder/

Email Finder, Finder.io by 500apps, enables the collection of precise email addresses and email verification. Get access to 50 apps for \$14.99/user.

7.
Gmail Gadget | Google widgets integration | Freshservice
https://www.freshwork
.com/freshservice/solutions/gmail-gadget-service-desk/

Tired handling emails about IT issues? Add Freshservice widget to incoming mail using Google gadgets to let agents create a ticket whenever such a mail comes in.

8.
Customer service software for the best customer experiences | Zendesk
https://www.zendes
.com/service/

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

9.
Missive ‐ Team Email, Chat & Tasks
https://missiveap
.com/

Email, group chat and tasks for productive teams. One app for all your internal and external communication. Work management at its best. Try it free!

10.
Shared Inbox tool for teams | TeamInbox by Zoho Mail
https://www.zoh
.com/teaminbox/

Shared inbox for a transparent workspace—Zoho TeamInbox lets you manage team emails efficiently, gives you clutter free inboxes and helps attain Inbox Zero easily.

12.
Zendesk: Customer Service Quality Assurance Software
https://www.zendes
.com/service/quality-assurance/

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

13.
CS for SharePoint Software - 2024 Reviews, Pricing & Demo
https://www.softwareadvic
.ie/software/274875/cs-for-sharepoint/

Review of CS for SharePoint Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

14.
Customer Satisfaction Survey App | Email Survey Tools
http://www.customerthermomete
.com/

The only customer satisfaction survey answered easily from email inboxes, providing industry leading response rate feedback - never lose another customer.

15.
Bulletproof Inbox - A New Way to Manage Incoming Email.
https://www.bulletproofinbo
.com/

Forget searching through junk, spam, and unsolicited emails to find what you actually need. Bulletproof turns your open-access inbox into a permission-based one.

16.
Help Desk Software for Stellar Customer Support | Teamwork Desk
https://www.teamwor
.com/desk/

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

17.
Mailspring - The best free email app
https://www.getmailsprin
.com/

Mailspring: The open-source, extensible email app for Mac, Linux, and Windows with open tracking, link click tracking, contacts enrichment data and more.

18.
PPC Management | NinjaSEM by 500apps
https://ninjase
.com/

PPC Management, NinjaSEM by 500apps speeds up campaign creation and optimization on Google Ads. Get access to 50 apps for $14.99 per user.

19.
Grasshopper Virtual Phone System | Start Your Free Trial
https://grasshoppe
.com/

A virtual phone system can help businesses stay organized as call volume increases. Leverage unlimited users, 24/7 support and more with Grasshopper today!

20.
AI Writer| Outreachwriter by 500apps
https://outreachwrite
.com/

AI Writer, Outreachwriter by 500apps, automates the entire outreach process. Get access to 50 apps for $14.99 per user.

21.
24x7 Live Chat Agents | Live Chat Outsourcing | Operators
https://deskmo
.com/

Need 24x7 live chat agents? Get outsourced operators starting at US$ 199/month from the top-rated live chat service provider. Try 10 days Free Trial Now!

23.
Email Parser - Capture text from Emails
https://www.emailparse
.com/

Extract text from your emails and... save to an Excel spreadsheet, call an API, save to Google sheets, send to Zapier, run a script, update a database

24.
1:1 customer support for ecommerce brands | Chatdesk
https://www.chatdes
.com/

Miles beyond traditional outsourcers. Chatdesk uses AI and US-based experts to boost conversions and solve tickets across social, email, chat, and SMS.

25.
Sortd ‍- Rated #1 App for Gmail-based Teams
https://www.sort
.com/

Sortd is an All-in-one Sales, Service and Task tracking app ‍for Gmail-based Teams. Manage your emails, customers, tasks and workflows, in your Inbox.

26.
SharePoint Ticketing System | MS Helpdesk Software 365
https://www.hr36
.us/sharepoint-ticketing-system-hr-helpdesk-ms-teams-365/

Create SharePoint ticketing system to fully automate customer support to enhance productivity. Microsoft helpdesk software with 14 Days free trial.

27.
Support Hero - Knowledge Management for Today
https://www.supporther
.com/

Support Hero is a Knowledge Management System that works with SaaS, Retail, Call Centers and Contact Center businesses as well as many other types of businesses.

28.
Pumble™ - FREE Chat & Communication App for Teams
https://pumbl
.com/

Business communication and team messaging software. Unlimited users, direct and group messages, and unlimited message history.

29.
Mailman: Take your inbox to zero | Tool for Time Management
https://mailmanh
.com/

Mailman is an email assistant that helps you get your inbox to zero. It acts as a tool for time management and productivity by shielding you from unimportant emails.

30.
Email Meter – Email Analytics for Gmail and Microsoft 365
https://www.emailmete
.com/

Email Meter is an email analytics tool for Gmail, Google Workspace and Microsoft 365 that gives teams and companies visibility into their email communications.

31.
Internal Help Desk Software for Employees | Siit
https://www.sii
.io/

Employee help desk platform for HR, IT & operation teams: internal support with all smart automations to get things done faster.

32.
Secure Mails | 500Mail by 500apps
https://500app
.com/secure-mails/

Secure Mails, 500Mail by 500apps, get safe, encrypted, ad-free emails, and never worry about transmitting personal information again.

33.
TextExpander: #1 Text Replacement & Keyboard Shortcut App
https://textexpande
.com/

TextExpander is the most popular text replacement and shortcut app. Generate custom word, sentence, and paragraph text with keyboard shortcuts.

34.
QueryPal
https://www.querypa
.com/

QueryPal: AI-Powered Ticket Automation for Modern Support Teams. Our solution integrates with Zendesk, Intercom, Freshdesk, and Salesforce, drafting accurate responses in seconds.

36.
Mail merge for Gmail - Yet Another Mail Merge - YAMM
https://yam
.com/

Send mass emails with Gmail. Increase your chances of reaching the primary inbox. Track results in real-time directly from Google Sheets

37.
SweetHawk apps for Zendesk
https://sweethaw
.com/

Apps that power Employee Experience in Zendesk® & much more!

38.
My AskAI — Your AI Agent for Customer Support
https://www.myaska
.com/

Save your customer support team hours, every day, from answering the same questions with an AI chatbot that can resolve up to 75% of support requests.

39.
Video Reply for Zendesk - GrowthDot
https://growthdo
.com/video-reply-for-zendesk/

Try Video Reply for Zendesk. Demonstrate product tutorials and resolve the issues in a visual way. Create Zendesk videos in a few clicks.

42.
EmailFlow - Outlook add-in, Get Feedback for Your Professional Emails
https://emailflo
.app/

EmailFlow Outlook add-in helps you simplify and expedite your email reviewing process for all your professional emails directly from Outlook.

43.
Customer experience (CX) platform – Nicereply
https://nicerepl
.com/

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

44.
More Customers, Less Support. Reduce Customer Effort with Elevio - Elevio
https://ele
.io/

Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

45.
Faster, smarter customer support for eCommerce | eDesk
https://www.edes
.com/

eDesk's eCommerce customer service software combines tickets from everywhere you sell with order data; for easier management by customer support teams. Get started today.

46.
Hashcast Reviews - 2024
https://slashdo
.org/software/p/Hashcast/

Hashcast user reviews from verified software and service customers. Explore ratings, reviews, pricing, features, and integrations offered by the Employee Identity Theft Protection product, Hashcast.

47.
Sync Emails to Salesforce Automatically - Match My Email
https://www.matchmyemai
.com/

Salesforce Email Integration for 1&1, GoDaddy, Rackspace, Intermedia, iCloud, Zimbra, and IMAP. Sync emails to Salesforce on any email system & device.

48.
Azurepath | DiscoverCloud
https://www.discoverclou
.com/products/azurepath/

Information about Azurepath including independent reviews; ratings. Comparisons; alternatives to Azurepath from other CRM

49.
Peeklogic Connector for Salesforce and Jira Pro App
https://peeklogic-jira-connecto
.com/

Peeklogic Connector is an application by Peeklogic company to integrate Salesforce and Jira for better Sales and IT depts cooperation.

51.
OneDesk | HelpDesk, Project Management & PSA Software
https://www.onedes
.com/

OneDesk is powerful helpdesk, project management, & PSA software in a single app. Support your customers and manage projects in one place.

52.
Focos - Work made easy
https://foco
.io/

Coming to terms with working from home? Try FOCOS, a single place for all your apps.

53.
CrowdHandler – Virtual Waiting Room with Queue: CrowdHandler Virtual Waiting Room with Queue
https://www.crowdhandle
.com/

Online waiting room with virtual queue prevents website crashes and keeps your customers happy. Protect your brand on peak traffic days.

54.
Premium Email Forwarding Service from ForwardMX
https://forwardm
.net/

Premium email forwarding from ForwardMX ensures that your forwarded emails are delivered to your inbox. 7 day support. Get setup in minutes.

55.
Mopinion Feedback for Websites, Apps and Email
https://mopinio
.com/

Create a seamless user and customer experience. Improve your websites, apps and emails with Mopinion's real time user feedback software.

56.
Customer Satisfaction Survey Tool, CSAT & NPS (Net Promoter Score) Software
https://www.simplesa
.io/

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

58.
Kayako — A Help Desk Software Platform
https://kayak
.com/

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

59.
Pause — #1 Leave Management Software for Absence Management
https://getpaus
.com/

Pause leave management system for startups, small businesses, and remote teams helps manage PTO and FTO. Join 300 other companies and sign up for a free trial.

60.
Marker.io: Visual Website Feedback & Bug Reporting tool
https://marke
.io/

Collect client feedback and report bugs into Jira, Trello, Asana, Github directly from your site with screenshots, annotations, console logs, and more.

61.
Your Team Collaboration IN ONE APP | Ryver
http://ryve
.com/

Get more done and save money by collaborating with your whole team IN ONE APP. Group chat, task manager, voice/video calls, and more. Start getting your team organized for FREE today!

62.
Customer Feedback and Survey Platform - Zonka Feedback
https://www.zonkafeedbac
.com/

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

63.
ImprovMX — Free email forwarding. Email aliases for your domain name.
https://improvm
.com/

Set up email forwarding in seconds and start receiving and sending emails with your domain name. Absolutely free. No registration. 24/7 Support.

64.
Customer Support Software | TeamSupport
https://www.teamsuppor
.com/

Explore ticketing and live chat solutions that simplify workflows, improve customer satisfaction, and make agents' lives easier.

65.
Help Scout: Shared Inbox, Help Center, & Live Chat Software
https://www.helpscou
.com/

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

66.
Customer Experience Management for B2B Companies
https://www.retentl
.com/

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

67.
GDPR Compliance for Zendesk - GrowthDot
https://growthdo
.com/gdpr-compliance-for-zendesk/

Get to manage your data with GDPR Compliance for Zendesk. Download, delete, anonymize and redact - this application knows no limits.

69.
Team management for developers - Teamplify
https://teamplif
.com/

The ultimate team productivity suite for developers – Team Analytics, Smart Daily Standup, Time Off Management, and more

70.
71.
Donation Management Software - Donor Tools
https://www.donortool
.com/

Donor Tools is online giving and donation management software for non-profits, NGOs, and churches. Start accepting online donations and track them in Donor Tools.

72.
73.
EmailHooks - Dynamic Email Templates for Stripe Events
https://www.emailhook
.com/

Delivering dynamic email templates for receipts, invoices, and notifications from Stripe events. In other words, we take the hassle out of managing email responses to your Stripe customers.

74.
DragApp | Official Site | Shared Inbox For Google Workspace Users
https://www.dragap
.com/

Turn Gmail into a Team Workspace. Use DragApp to manage workflows such as Help Desk, CRM or Tasks. #1 Gmail Shared Inbox tool.

75.
How AI Self-Service Improves Your Customer Support - AnswerDash
https://www.answerdas
.com/

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

76.
Gaggle Mail | Modern Listserv Replacement
https://gaggl
.email/

Simple group email discussion lists for your club, association, office, society, family and more. Get started in minutes. 14-day free trial.

77.
Zoho Campaigns for Google Apps
https://www.zoh
.com/campaigns/integration/google-apps.html/

Maintain up-to-date mailing lists and view campaign performance within your Zoho CRM account.

78.
Twobird
https://www.twobir
.com/

Discover your new all-purpose inbox. Write emails, create notes, set reminders and assign to-dos—your everyday tools, in Twobird.

79.
Business Texting Software - Textline
https://textlin
.com/

Textline's business texting software offers solutions for sales, marketing, customer service and beyond. Utilize the power of SMS to grow quickly.

80.
Multilingual Customer Support and Translation Tools - Language I/O
https://languagei
.com/

Powered by AI, Language I/O delivers real-time, accurate translations for you and your customers in 150+ languages through seamless integrations with Salesforce, Zendesk, Oracle, ServiceNow, and more.

82.
Mass Email Solution for Salesforce CRM - MassMailer
https://www.massmaile
.io/

MassMailer provides the best Mass Email solution for Salesforce CRM customers whose marketing, sales, and other teams need to send and track mass emails.

83.
Language Model Copilot and API Toolkit | Sapling
https://saplin
.ai/

Sapling language model copilot for customer-facing teams. Sapling integrates with messaging platforms to improve response quality and efficiency.

84.
Octocom: The AI-first customer support solution for e-commerce
https://www.octoco
.ai/

Octocom is the complete AI-first customer service solution for e-commerce, giving exceptional pre-sale and post-sale experiences with omnichannel AI agents.

85.
Vacation Tracker for Slack, Microsoft Teams & Google Workspace - Vacation Tracker
https://vacationtracke
.io/

Vacation Tracker is a leave tracking tool for managing your team’s leave of absence using Email, Slack, Microsoft Teams & Google Workspace.

86.
AI Copilot for Support Team - Worknet.AI
https://www.workne
.ai/

Discover how our AI Copilot at Worknet.ai streamlines your workflow. Enhance productivity and efficiency with our advanced AI tools. Visit us now!

87.
Customer Service Suite: AI Powered Support and Chat Software - Freshworks
https://www.freshwork
.com/customer-service-suite/

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

88.
Transmit 5
https://www.pani
.com/transmit/

The gold standard of macOS file transfer apps just drove into the future. Transmit 5 is here.

89.
AI-Powered Customer Service for Enterprise
https://aptedg
.io/

AptEdge's AI Customer Service transforms apps into answers for your agents. Automate your support process with AnswerGPT to Improve Productivity by 67%.

90.
Zoho Desk | Top Rated Customer Service Help Desk Software
https://www.zoh
.com/desk/

Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

91.
BlueMail - The Best Email App for Windows, Mac, Linux, Android and iOS
https://bluemai
.me/

BlueMail is a modern, mobile and desktop, powerful Email management tool with a sleek design, unified inbox and support for all your accounts: IMAP, Exchange,POP3.

92.
Membership Site Software - MemberSpace!
https://www.memberspac
.com/

Use your website to sell memberships and digital products like a content library, online course, newsletter, community, paid podcast, videos and more.

93.
Userlike: Live Chat Software for Websites and Messaging Apps
https://www.userlik
.com/

Start the conversation on your website, stay in touch through messaging apps. √ Website chat √ Chatbots √ GDPR √ WhatsApp & more

94.
SpamHero - Enterprise level Spam Filtering for your domain!
https://www.spamher
.com/

Be spam free today! Protect your domain from spam and viruses with SpamHero. Removes over 98% of the spam and viruses sent to your domain. Setup takes 5 minutes.

95.
#1 Top Rated Help Desk Software (4.8/5 Stars on G2)
https://www.grooveh
.com/

Groove is the simple yet powerful alternative to Zendesk. The best helpdesk software for your business. Shared inbox, knowledge base, chat and more!

96.
Setapp | Powerful apps for Mac & iOS
https://setap
.com/

Setapp is a large collection of powerful Mac apps available by subscription. Sign up and get full access to top software right away. Explore, discover, enjoy.

97.
Supportbench : Customer Support Software Built For The B2B
https://www.supportbenc
.com/

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

98.
Online email verification tool. Bulk check and cleaning | Mailcheck
https://www.mailchec
.co/

Mailcheck is an easy-to-use, fast, and efficient email validation tool with an API integration feature for on-the-go validation.

99.
Knowledge Base Software, Announcements & Feedback
https://labikno
.com/

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.