OneDesk Ratings (September 2025)
This page breaks down OneDesk ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand OneDesk’s overall reputation. This data-driven overview will show you exactly how OneDesk is rated - including how it compares to competitors.
OneDesk's Overall Rating Summary
- Average Rating:4.2/5
- Total Reviews:75 reviews
- Sources:G2, Capterra, Trustradius, Trustpilot, Getapp, Softwareadvice
- Last updated:September 1, 2025
OneDesk Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.2/5 | 33+ reviews | 01.09.25 |
 Capterra | 4.3/5 | 11+ reviews | 01.09.25 |
 Trustradius | 4/5 | 8+ reviews | 07.07.25 |
 Trustpilot | 3.6/5 | 1+ reviews | 01.09.25 |
 Getapp | 4.3/5 | 11+ reviews | 01.09.25 |
 Softwareadvice | 4.3/5 | 11+ reviews | 01.09.25 |
What is OneDesk?
OneDesk is an all-in-one solution combining HelpDesk, Project Management, and Professional Services Automation, available in the cloud or on-premise. Key features include email ticketing, customer portals, AI agents, integrated chat, project planning, time tracking, invoicing, and resource management. It supports various industries and offers customizable workflows, automations, and extensive integrations with tools like Microsoft Teams, Outlook, and QuickBooks.
🤔 OneDesk vs Competitors: How Do Ratings Compare?
Check out OneDesk AlternativesFrequently Asked Questions
How trustworthy is OneDesk?
According to G2 and Capterra review sites OneDesk holds ratings of 4.2/5 and 4.3/5 respectively from 44 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is OneDesk rated?
OneDesk has an average star rating of 4.2 out of 5 stars based on average of 75 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from OneDesk public reviews pages on platforms: G2, Capterra, Trustradius, Trustpilot, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for OneDesk is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.