Sapling Ratings (September 2025)
This page breaks down Sapling ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Sapling’s overall reputation. This data-driven overview will show you exactly how Sapling is rated - including how it compares to competitors.
Sapling's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:1,166 reviews
- Sources:G2, Capterra, Trustradius, Trustpilot, Getapp, Softwareadvice, Facebook
- Last updated:September 1, 2025
Sapling Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.3/5 | 389+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 244+ reviews | 05.08.25 |
 Trustradius | 4/5 | 18+ reviews | 01.09.25 |
 Trustpilot | 2.4/5 | 7+ reviews | 01.09.25 |
 Getapp | 4.7/5 | 244+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 244+ reviews | 01.09.25 |
 Facebook | 5/5 | 20+ reviews | 03.02.25 |
What is Sapling?
Sapling is a language model copilot for customer-facing teams that integrates with CRMs and messaging platforms to provide real-time suggestions, helping teams compose personalized responses more efficiently. Key features include Sapling Suggest™ for retrieving relevant responses, Autocomplete Everywhere™ for deep learning-powered autocomplete suggestions, and advanced grammar checking that catches 60% more issues than other tools. Additional capabilities include snippet libraries, natural language processing for business insights, and best-in-class omnichannel support with integrations for platforms like ServiceNow, Salesforce, and Zendesk.
🤔 Sapling vs Competitors: How Do Ratings Compare?
Check out Sapling AlternativesFrequently Asked Questions
How trustworthy is Sapling?
According to G2 and Capterra review sites Sapling holds ratings of 4.3/5 and 4.7/5 respectively from 633 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Sapling rated?
Sapling has an average star rating of 4.5 out of 5 stars based on average of 1,166 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Sapling public reviews pages on platforms: G2, Capterra, Trustradius, Trustpilot, Getapp, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Sapling is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.