Brightmetrics Alternatives (September 2025)

Queue monitoring software for Asterisk, FreePBX, Yeastar and Grandstream, agent productivity, ACD, IVR, MoH, inbound and outbound calls, realtime view and reports.

Effortless Omnichannel Communications Across Voice, IVR, Email, Chat, SMS, MMS, Messengers with Omnichannel Quality Management and a Powerful Mobile App

Eliminate data silos with BrightGauge's intuitive real-time dashboards. Get customized reports for client reporting and goal management that provide superior insights.

CallTrackingMetrics lets you track and attribute online and offline leads and get the comprehensive data you need to make confident marketing decisions.

TASKE creates software for contact center management that monitors activity in up-to-the-second real-time and reports on performance. See what every agent and resource in your business is doing.

Microcall analyzes complex data from Avaya, Cisco, Microsoft Teams, and any kind & any number of voice platforms (On-premise, Cloud, Session Border Controllers, and more), and creates clear, understandable dashboards for managers to make quick and accurate business decisions.

Optimize contact center operations and elevate the customer experience with the leading automated quality monitoring solution.

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

We help you gain a competitive advantage with our restaurant data analytics. Analyze your business data with ease. Call us to maximize your success today!

Baremetrics is Subscription Analytics and Insights: One click and you get hundreds of valuable metrics and business insights!

Intelligent cloud based VOIP call recording software & speech analytics solutions for any business. Compatible with a range of CRMs & telephony systems.

Evaluate manually or automatically your customer's and agent's interaction, easily with CYF's quality assurance bundle.

Software call centers trust with built-in web phone and in-house support. Give your teams the tools they need to increase productivity today. Learn more.

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Enjoy unlimited calls + texts from $30/agent/month. Integrates with HubSpot, Zoho, and more! Complete with Power Dialer and automation tools.

Supercharge your customer experience with Local Measure's advanced contact center software. Elevate your customer service and boost satisfaction.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Enhance CX, evaluate agent performance, rapdily transcribe 100% of calls and improve quality assurance standards

Elevate Your Brand and Improve Customer Loyalty with Best in Class Contact Center Solutions and Workforce Performance Software in the Cloud.

Every customer interaction is crucial to building brand loyalty. Xima's Cloud Contact Center is a fully customizable and easy-to-use solution .

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

VoIP contact center solutions from Voiptime Cloud help businesses of all sizes succeed. Transform your contact center department with our all-in-one solutions!

Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.

Advanced software solutions for contact centre, UC&C and Call Handling We make software that enhances your business! Contact us now

Verint Speech Analytics helps you to transcribe & analyze millions of calls, discover customer insights & improve contact center performance

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

Automate your call center and provide more personalized, intuitive, and AI-driven customer service interactions.

Infinity's call analytics solution helps you improve marketing campaign performance, accelerate sales, streamline operations, and nail CX.

With AppMetrica Analytics analyze your app and empower decision-making with data on user behavior, marketing metrics, and app stability

Ender Turing assists you in identifying business trends, offering the opportunity to make informed decisions aligned with your strategic objectives.

3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

Transform omnichannel contact center performance by automating call quality monitoring, behavioral analysis, and agent coaching.

Automate your marketing analytics & marketing attribution and start tracking marketing performance with zero tracking setup.

Analytics software that helps you centralize your data, automate reporting, make better decisions, and improve your performance. Try it free!

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Improve your content, grow readership and revenue with real-time content analytics. Most innovative dashboards for faster and better decisions.

With Intelligent Call Tracking from ResponseTap, you can finally reveal the campaigns, channels and keywords that make your customers pick up the phone. Find out more here.

Tracking and analytics for phone calls and web forms. Optimize your marketing and increase ROI on your PPC, SEO, and offline ad campaigns.

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

DataWeave provides AI-powered Digital Shelf Analytics and Commerce Intelligence to Brands and Retailers globally to boost their sales on ecommerce channels.

Revolutionizing the Mystery Shopping industry with the next generation mystery shopping software and service excellence platform.

SQM’s Customer Service QA Software is a single platform that helps call centers reduce costs and improve agent engagement and customer experience.

Metric Insights’ Enterprise BI Portal is the leading BI governance platform that integrates all your BI tools, reporting, and metrics into a single, consolidated catalog of governed and certified assets. Metric Insights drives engagement with BI making it simple and practical for users to find, trust, and consume data.

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

ReportGarden is the go-to tool for marketing agencies to generate custom dashboards and visualize date-driven metrics for SEO, Social Media, PPC, and more.

The customer experience dashboard for hospitality operators.

Increase placements, cut downtime, and grow faster with Bullhorn's applicant tracking, candidate management, and CRM solutions for recruiting.

Hitsteps Analytics is a powerful real time website visitor manager, it allow you to view and interact with your visitors in real time.

retailMetrix is a data analytics platform for chain grocery stores, providing state-of-the-art data knowledge solutions.

A flexible analytics suite for marketers and analysts that lets you respect user privacy every step of the way

Klipfolio helps data teams provide curated, trusted data and straightforward self-serve analytics to business users and decision makers.

Improve your sales and service departments with dealership call tracking software by ITC Cloud DX. Take advantage of AI-powered insights to optimize call flow.

Experience the power of advanced cloud communications with CallTower's unified, connected solutions. Stay connected, productive, and happy.

Expand ARR and accelerate your product roadmap with engaging, secure, embedded analytics and reporting designed specifically for SaaS.

Enthu's conversation intelligence software helps you improve contact center performance without listening to even a single call. Experience it now.

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

Chartbeat provides analytics and intelligent growth tools to help digital publishers grow loyal audiences through insight and action

Focus on growth, not data silos. Streamline your marketing data so you can take control of what matters. Start your 14-day free trial. No credit card required.

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.

ProfitWell Metrics by Paddle offers 100% accurate real-time subscription and SaaS financial metrics for free. Integrates directly with Paddle or you existing payment stack. Gain insights, reduce churn and grow your bottom line.

Understand your audience for better marketing decisions and ROI. Get website & marketing analytics anywhere in the customer journey with Adobe Analytics.

Streamline business communication with RingEX. Enjoy unified communications and collaboration with our all-in-one solution.

Delight customers with Anywhere365, the cloud-based contact center integrated with Microsoft Teams. Enhance communication, save time and save money.

Omnichannel Contact Center Platform. Connect Southeast Asia Virtual Phone Numbers

Daasity is the only platform that can partially or fully support the complicated and changing data and analytics needs of multimillion and multibillion consumer brands.

Use data connectors to retrieve key metrics and integrate them with your favorite reporting, dashboard, and spreadsheet tools.

Transform your data management with AcuitySpark from Visionet Systems. Discover how our advanced AI-driven solution enhances data integration, insights, and decision-making to drive your business forward with precision and efficiency.

Dialpad Ai Contact Center is a robust, easily scalable customer service software with AI-enabled real-time assist, sentiment analysis, and more. Get a demo >>>

Self-service, live coaching, & post call insights. Generative AI-driven contact center intelligence allows teams to make every customer conversation count.

Marchex Call Tracking, Call Analytics, Text Messaging & SMS for Businesses. AI Powered Call & Text software for Sales & Marketing Teams.

Helping the world learn from its data with event analytics everyone can use. Let’s build.

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

Lumenore is an AI-powered business intelligence and analytics platform that helps businesses turn their data into actionable insights with no code software.

Qlik Sense offers modern analytics that empowers users at all skill levels to uncover insights and trigger actions when it matters. Go beyond the dashboard.

Empower teams with workforce analytics driven driven productivity insights. Collect and analyze user activity data to boost team productivity and ensure operational compliance.

42 is a modern business intelligence platform built for omnichannel retailers.

Budget-friendly call tracking software to optimize marketing ROI. Make data driven decisions with call analytics metrics. White-label call tracking for agencies.

Turn anonymous website visitors into a qualified pipeline on auto-pilot with human conversations using done for you live chat.

Ubermetrics Technologies is the center of excellence for research and development in the UNICEPTA Group.

Our contact center automation platform integrates easily with your ACD and WFM systems, offering real-time support to frontline agents.

InetSoft technology uses data mashup to bridge the gap between business activity monitoring and business intelligence. Learn more about this unique solution.

Incode offers the world's most advanced identity verification & authentication system. Power a world of trust with simple, secure & fast identity experiences.

Enhance agent efficiency and effectiveness with our AI-powered solution that seamlessly integrates into your agent workspace platform.

Voyc Conversation Intelligence & Compliance Monitoring software monitors 100% of customer interactions, sends alerts and provides MI reports. Get a free demo now.

ZoomCharts explorable and interactive JavaScript charts library allows you to easily integrate content drilldown and multi-touch enabled big data visualizations into your web projects

GameAnalytics is the #1 analytics tool for game developers, providing insights for more than 100k games, and ⅓ of the world’s mobile players.

Call tracking, attribution, reporting and analytics for marketers, digital agencies, call centers, pay per call, and performance networks.

Boost your IT team's efficiency with ConnectWise Automate. Powerful RMM software that automates the technical work & improves ROI. Get a free trial!

Learn more about The New Full Circle Insights at Full Circle Insights. Want to learn more? Contact us for a demo.

JustCall is an All-in-One Business Communication Platform that offers a cloud phone system and SMS solution for sales and customer support teams. Leverage automation, analytics, and other call tools for contact centers.

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

Parse.ly makes working with data easy for newsrooms and marketers, giving them the insights they need to focus their content strategy and prove ROI.

Maximize engagement with unified AI text and voice communication. Engage across every channel and connect with your favourite business tools. Get started free.

SPS Analytics provides all of your sell-through data in one view, delivering the data points you need to analyze your business, spot opportunities, and more.

Screenful is the easiest way to visualise your task management data from Jira, Trello, Asana, monday.com, GitHub & GitLab. Save time and get all the metrics you need at a glance with instant insights, scheduled reports, and automated dashboards.

Transform your advertising strategy with BrightBid's AI. Automate bidding, optimize ads, and gain competitive insights to maximize ROI.

Powered by innovative technology and a human-forward mission, our customers see greater returns, find efficiencies, and report an increase in employee and customer retention.

Gain advanced audit insights with our solution. Leverage comprehensive data for better decision-making and thorough analysis.