CallRail Ratings (September 2025)
This page breaks down CallRail ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand CallRail’s overall reputation. This data-driven overview will show you exactly how CallRail is rated - including how it compares to competitors.
CallRail's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:2,654 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice, Producthunt, Facebook
- Last updated:September 1, 2025
CallRail Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 1,558+ reviews | 01.09.25 |
 Capterra | 4.5/5 | 171+ reviews | 04.05.25 |
 Trustpilot | 4.3/5 | 486+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 78+ reviews | 01.09.25 |
 Getapp | 4.5/5 | 171+ reviews | 06.04.25 |
 Softwareadvice | 4.5/5 | 171+ reviews | 04.05.25 |
 Producthunt | 5/5 | 14+ reviews | 07.07.25 |
 Facebook | 4.2/5 | 5+ reviews | 05.08.25 |
What is CallRail?
CallRail's Call Tracking allows users to track calls, texts, forms, and chats, providing metrics to optimize campaign spending and maximize ROI through a powerful dashboard. The AI-powered Conversation Intelligence® feature creates transcripts, highlights keywords, and automatically tags and qualifies leads, enabling personalized call routing and automatic conversation analysis. CallRail integrates with over 700 marketing tools, enhancing insights and ROI with minimal effort.
🤔 CallRail vs Competitors: How Do Ratings Compare?
Check out CallRail AlternativesFrequently Asked Questions
How trustworthy is CallRail?
According to G2 and Trustpilot review sites CallRail holds ratings of 4.5/5 and 4.3/5 respectively from 2,044 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is CallRail rated?
CallRail has an average star rating of 4.5 out of 5 stars based on average of 2,654 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from CallRail public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Getapp, Softwareadvice, Producthunt, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for CallRail is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.