ShopMetrics Ratings (September 2025)
This page breaks down ShopMetrics ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand ShopMetrics’s overall reputation. This data-driven overview will show you exactly how ShopMetrics is rated - including how it compares to competitors.
ShopMetrics's Overall Rating Summary
- Average Rating:4.0/5
- Total Reviews:1 reviews
- Sources:G2
- Last updated:September 1, 2025
ShopMetrics Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4/5 | 1+ reviews | 01.09.25 |
What is ShopMetrics?
Shopmetrics CX is the core of the CX Suite, an integrated ecosystem of products designed to enhance operational efficiency and service excellence through Mystery Shopping, Internal audits, Retail audits, and more. The platform features a responsive design for consistent user experience across devices, an intuitive applet builder for process-specific views, and a process-driven design with prominent KPIs. Additionally, it includes solutions like CX Analytics, GigSpot, Surveo, and Aptivate Microlearning to support comprehensive customer experience management.
🤔 ShopMetrics vs Competitors: How Do Ratings Compare?
Check out ShopMetrics AlternativesFrequently Asked Questions
How trustworthy is ShopMetrics?
According to G2 review site ShopMetrics holds rating of 4/5, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is ShopMetrics rated?
ShopMetrics has an average star rating of 4.0 out of 5 stars based on average of 1 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from ShopMetrics public reviews pages on platforms: G2. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for ShopMetrics is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.