Zendesk Support Suite Alternatives (September 2025)

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

Expand your online sales through an all-in-one live chat app. Support and sell simultaneously. Start a free trial today! Trusted by over 37,000 businesses.

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

Start the conversation on your website, stay in touch through messaging apps. √ Website chat √ Chatbots √ GDPR √ WhatsApp & more

Help remote and in-house contact center teams stay engaged and deliver great customer experiences.

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

Groove is the simple yet powerful alternative to Zendesk. The best helpdesk software for your business. Shared inbox, knowledge base, chat and more!

Discover our Business Messaging Platform for Startups & SMBs. The one-stop for sales, marketing & support in one platform: Crisp. 14-day free trial. No credit card required. Try now! We provide Knowledge base, Team Inbox, Chatbot, CRM and multiple other features to let you build your own way to customer success.

Accelerate your business growth by providing stellar customer experiences. Be the brand that customers love. Begin your FREE trial to #RefineExperience

Create exceptional customer experiences at scale with Medallia

Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

Install Live Chat on your website and turn your visitors into paying customers with JivoChat. Easy setup, 5 agents free!

HelpCrunch offers live chat, chatbot, knowledge base, popups, and email marketing tools for building strong customer relationships.

www.tawk.to is 100% Free Live Chat Software to monitor and chat with visitors on your website or from a free customizable page.

The newest Playvox solution uncovers actionable customer insights by analyzing conversations from every ticket, survey, and digital interaction. Welcome to

Convert more leads, provide stellar support, and boost your revenue with Tidio’s game-changing AI-driven customer service solution.

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

Engage with your customers at scale on digital channels, including private messaging, communities, email, live chat, and voice self-service.

Sprinklr Service is an AI-powered CCaaS platform that can help you engage with customers across 30+ digital & traditional channels. Start a 30-day free trial!

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

AI transformation partner for enterprises, driving increased revenue, reduced costs, and enhanced customer experience with Exotel solutions.

Explore ticketing and live chat solutions that simplify workflows, improve customer satisfaction, and make agents' lives easier.

eDesk's eCommerce customer service software combines tickets from everywhere you sell with order data; for easier management by customer support teams. Get started today.

One-stop Cloud Communication Platform. Try Acefone’s omnichannel services, cloud contact centers, & virtual number calling. Get Free Trial Now!

Accessible live chat and chatbot software for sales, marketing and customer support on your website. Start talking to your customers today!

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

Meet a cloud contact center software that can help you triple your outbound sales and make your customer service truly omnichannel.

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo!

With HappyFox customer complaint management software, handling cutomer complaint has never been this easy. Manage, track, solve customer issues with HappyFox Service desk

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Multichannel support platform built for businesses, big and small. Help your customers better with Chatra!

Apps that power Employee Experience in Zendesk® & much more!

Join 15,0000+ customers using Comm100's all-in-one omnichannel communication platform - live chat, bots, automation, email, and more!

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

The Best Solution to Support Customers & Employees Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. Try for free         Request a demo        Centralize requests Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking. Knowledge base Cut down incoming requests with the self-service knowledge base.

Habilitamos Empresas a Criar Experiências Únicas de Comunicação Para Seus Clientes.

Transform your website experience with AI-powered customer service. ChatSpark provides real-time, personalized support, driven by your content.

Zoho SalesIQ is a complete customer engagement platform, that helps businesses to efficiently engage their website visitors & customers, at all times. Try now!

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

Use Unleash’s AI search, to make data accessible to every employee.

Tenfold connects systems of engagement and customer data to enable contextual continuous conversations. Get a free demo today.

Vonage offers flexible and scalable voice, messaging, video and data capabilities across Unified Communications, Contact Centers and Communications APIs.

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

Elevate your business customer service with MessageMind AI: seamless, multi-platform 24/7 support in over 80 languages.

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

Create AI-personalized workflows across all messaging channels. Discover how SleekFlow's Conversational AI revolutionizes and automates customer interactions.

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

Easy and affordable, we offer the best ticketing system software for help desks, workflow/task management, customer service and complaint support, and more!

Create SharePoint ticketing system to fully automate customer support to enhance productivity. Microsoft helpdesk software with 14 Days free trial.

The Complete Online Customer Service Platform Automated and agent-assisted CX channels. Knowledge For YourTeam Knowledge For YourCustomers Xan Chatbot The Customer Service Chatbot Chat Real-Time Messaging Boost Agent Efficiency by Up To 20% Equip your team with the tools to better serve your customers, boosting standards of service and increasing efficiency by up to 20%.

Build AI-powered chatbots to automate customer acquisition, marketing, commerce, and support to maximize customer lifetime value and reduce the cost of service

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

We bridge the gap between complex technical processes and intuitive conversations. Our Conversational AI transforms frustrating IVR loops and cumbersome workflows into simplified dialogues.

Tired handling emails about IT issues? Add Freshservice widget to incoming mail using Google gadgets to let agents create a ticket whenever such a mail comes in.

Powered by AI, Language I/O delivers real-time, accurate translations for you and your customers in 150+ languages through seamless integrations with Salesforce, Zendesk, Oracle, ServiceNow, and more.

Build your very own omnichannel customer engagement platform with a no-code builder or customize it with Video, Voice, SMS, and chatbot APIs from EnableX.

LivePerson's Conversational AI platform helps brands embrace digital-first customer conversations for better scale, engagement, and results.

Every customer interaction is crucial to building brand loyalty. Xima's Cloud Contact Center is a fully customizable and easy-to-use solution .

Communications API for chat, AI chatbots, SMS, WhatsApp, voice, video, KakaoTalk, and in-app notifications with Sendbird's all-in-one communications API platform.

PBX, Video Conferencing, Live Chat & more with ❱ 3CX ® all included with no hidden costs or add-ons. Free for unlimited users ☛ Try it today!

Deliver seamless omnichannel experiences with customer experience and contact center solutions from Verizon Business. Drive loyalty and capture the voice of the customer.

10K+ teams trust Hiver to streamline shared inbox management and run multi-channel help desks from their Inbox. Try Hiver free for 7 days.

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Discover the best call answering service. Our associates work 24/7 to help you build connections and grow your business. Find out more here.

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

Textline's business texting software offers solutions for sales, marketing, customer service and beyond. Utilize the power of SMS to grow quickly.

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

Miles beyond traditional outsourcers. Chatdesk uses AI and US-based experts to boost conversions and solve tickets across social, email, chat, and SMS.

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

Zenphi's AI-powered no-code automation platform is designed to effortlessly automate Google Workspace. Streamline business processes across Google Workspace apps, third-party tools, and more with ease.

Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.

MightyCall is a fast and secure virtual phone system that provides online phone numbers for business. Test drive 30+ VoIP features with a free trial today.

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

With Medallia video, capture richer insights from your customers and bring their stories to life while driving ROI for your business.

Coveo AI. Providing Advanced search. Relevant recommendations. Unrivaled personalization The leading platform for powering ecommerce, customer service, workplace and website.

Looking for a hassle-free co-browsing solution that doesn't require a download? Try Channel.me - built for for seamless communication. Start your free trial!

Save your customer support team hours, every day, from answering the same questions with an AI chatbot that can resolve up to 75% of support requests.

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

Secure Customer Information and Protect Your Organisation's Data With Easy To Use Data Protection, Privacy Observability and AI Governance Solutions.

Improve customer experience with SnapCall's video AI solutions. Get asynchronous problem resolution with SnapCall Clip, real-time engagement with SnapCall Call, and scheduled calls with SnapCall Booking.

Unlock customer loyalty at scale. Book a demo today and experience the power of Dixa's all-in-one AI-driven customer service platform.

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. Start your free 14-Day Trial today

Eliminate support inefficiencies and spot granular consumer insights. Less churn. Better products. More accurate Business Intelligence.

We are the first Hyper-vertical product that can serve different trades with specific products. We provide a highly configurable, flexible, and intelligent field service management software

Octocom is the complete AI-first customer service solution for e-commerce, giving exceptional pre-sale and post-sale experiences with omnichannel AI agents.

HelpDocs creates knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use. Start with 14 days free.