Real Time Feedback Alternatives (September 2025)

Used at over 20,000 business locations to survey, collect, and analyze customer engagement and customer feedback. Improve client retention with us!

The only customer satisfaction survey answered easily from email inboxes, providing industry leading response rate feedback - never lose another customer.

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

The customer feedback management tool that helps you understand your users needs, prioritize your roadmap, and keep your customers in the loop.

The customer experience dashboard for hospitality operators.

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently. Capture and centralize customer feedback into a single source of truth and build customizable roadmaps with the leading product feedback management platform.

The best collaborative platform to get feedback and creative input from clients and internal teams.

unitQ measures the quality of your products, services, and experiences in real time so you can take action on what's working and what's not with AI insights

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

Visual & Design Feedback Tool that helps you review design, content and report bugs on websites, applications, PDFs and images.

With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize all your feedback and take proactive actions based on real time insights to elevate your five-star customer experience.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Discover Alchemer's mobile app survey tools tailored to your needs. Gather insights, enhance engagement, and drive success on the go.

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

SiteVibes ecommerce retention platform helps Brands consolidate ecommerce email marketing with loyalty, reviews, shoppable UGC and more.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

Delighted is the self-serve experience management platform of choice for the world’s top brands. Get employee, product, and customer feedback in minutes.

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

Thematic is an innovative feedback analytics solution. We empower teams to improve growth and save time by turning text feedback into actionable insights.

Review collection made simple. Our friendly review platform helps you build trust quickly with our monthly subscription & flexible plans.

SmileBack® is the #1 customer satisfaction platform designed for MSPs. Our CSAT + NPS tools help IT professionals collect, report and act on customer feedback

HuddleUp makes feedback simple, continuous, and easy to act on with 360 feedback, Pulse Check-Ins, 1-on-1s, Kudos. Get started on Slack & Teams for free today!

Create a seamless user and customer experience. Improve your websites, apps and emails with Mopinion's real time user feedback software.

Unlock valuable user insights and build better products with the ultimate user feedback platform. Combining in-app surveys, feedback widgets, session replays, and feature portals, Userback empowers product teams to increase conversion rates, improve retention, and delight users.

Your customers are your best ambassadors. Turn them into valuable contributors and boost your website with their reviews!

Drive business success with Sogolytics, the leading feedback and experience management platform. Schedule a demo today!

Les meilleures entreprises utilisent InputKit pour améliorer leur expérience client, leur réputation sur le web et évaluer les performances de leurs employés!

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

Collect feedback, build roadmaps and announce updates.

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Understand your customer needs with our AI-powered feedback analytics platform. Save time and resources by building what customers care about.

Turn text into powerful data transforming reviews, feedback, chats, support tickets, social media, emails, etc. into business intelligence.

ReviewTrackers is an award-winning online reputation management software company that helps businesses discover actionable insights about their customers. Request a demo.

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

Extracting the comments of pages to analyse and present the insights in them.

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

Whether you're focused on UI, UX Research, Design, or CX, with the UserTesting Platform you can get customer feedback to improve digital experiences and drive innovation

The only tool you need to collect and display customer reviews and feedback. Boost your website with GDPR-compliant review widgets.

Technology that empowers teams to deliver meaningful 2-way customer experiences to inspire, engage and retain at scale.

Design customer journey mapping and customer experience. Tool to capture the current experience along with collaborating and sharing feedback for mapping persona, empathy and customer journey.

Qualaroo simplifies the process of collecting user feedback with surveys. Signup today to get actionable UX Insights from your customers

Followme : outil de ticketing, gestion des demandes, des incidents et des interventions pour la transformation digitale de l'immobilier : environnement de travail, facility management, syndics, administrateurs de biens.

Empower store staff and manage your shop floor and back of store operations more efficiently with our Retail Management Software.

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

Kipsu’s market-leading FCX solution enables organizations to better serve their customers through digital messaging, performance metrics, and sentiment analysis.

Suggestion Ox is the best HR tool to empower your employees. Use our anonymous online suggestion box to get candid feedback and improve.

Management tools built entirely for long-term care.

Your reputation is of utmost importance and we can quickly help you grow your online reviews for sending out a positive message to all your customers. Call now.

Emitrr is a complete business toolbox. Emitrr helps local businesses communicate and engage customers through text messages and automation

Welcome to Feedbucket - A powerful website visual feedback tool that saves valuable time and reduce miscommunications during website development.

360-Degree Feedback Platform and Assessment Services

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

Client Retention. Fixed. Stop losing clients and start growing with Clientshare Pulse – the only Quarterly Business Reviews platform for B2B enterprises

The best Shopify web push notification app to market your sales and products, recover abandoned carts, and send personalized promotions. Convert one-time store visitors into subscribers, send promotions directly to their device screens, and increase conversions.

Collect feedback in an engaging way using emojis 🗣 Integrates easily with WordPress, Shopify, Medium and more. Try it now, It's free 🎉

#1 applicant submission management software for awards, scholarships, grants, and more. Simplify applicant tracking, review, and selection.

Yotpo’s eCommerce retention marketing platform drives repeat shopper sales with connected solutions for reviews, SMS, email, loyalty, and subscriptions.

Unlock growth opportunities and increase customer loyalty with our comprehensive customer marketing platform. Showcase social proof, scale word-of-mouth, and drive conversions with Okendo.

Create highly personalized, intent-driven experiences that drive more conversions with Acoustic Connect.

Decorum is a comprehensive B2B commerce solution that helps transform your order workflows, seamlessly & efficiently. It brings all orders and order-related information in one place, creating a better experience for both the business & its customers.

Conviva’s Experience Intelligence Suite is the software that optimizes video delivery to your viewers, to ensure their engagement and satisfaction.

Maid service software to launch, grow, and scale your business. More cleaning jobs | Less scheduling | Pre-verified Payment. Try a 14-Day Free Trial today!

Optimize your workflow with data-driven insights from CodeTogether. Accelerate delivery, improve quality, and make smarter decisions. Start a free trial today.

Online Enterprise Audience Response Software System With Engagement Tools To Increase Audience Participation at Your Meetings, Conferences & Events!

Zipline takes the barrage of messages and tasks that workers are bombarded with and makes them succinct, digestible and actionable. The right people get the right information at the right time.

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

Transform your Remote meetings with more engagement using Reactiv Suite Presentation software. Best for Remote work collaboration or Education. Works with the best meeting platforms and video conferencing tools

Visitor activation and customer retention platform. Grow customer value through smart user journeys, using all data in real time.

Power customer-centric interactions between consumers and brands in real-time

Do you hear that? That’s the sound of customers talking about your business! But what do they have to say?

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Optimize the customer journey and close the CX gap with Emplifi's customer engagement platform and social media marketing, commerce, and care solutions.

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

Empower your managers to lead happier, more engaged teams, based on regular data and AI analysis.

The Video Follow Up App for Sales Professionals

Turn Cancellation into conversions with Churn Solution. Stop losing customers and supercharge your revenue with our proven solution!

Revolutionizing the Mystery Shopping industry with the next generation mystery shopping software and service excellence platform.

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

A real-time fashion tech pack software for product development, design teams and manufacturers. Create professional tech packs in minutes. Free 7 days trial.

Grow your business with advanced local marketing tools. Boost customer engagement, reviews, and communicate effectively. Check out Referrizer

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Perkville offers a web-based platform for creating, managing and tracking rewards. Build your own loyalty program for gyms, spa, salons and more with our easy-to-use system that can be customized to fit most business needs.

Build a workplace where people thrive. Help your people succeed and build a culture of employee engagement, high performance, and self-leadership.

RESAAS is the only platform offering agent-to-agent referrals at a global scale and across brokerages.

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

Workleap Officevibe — the simplest employee experience solution for driving employee engagement, retention, and performance. Try it for free today.

Manage your online reputation fast and easy. Collect and embed Facebook, Google or reviews from other sources on any website