UserTesting Ratings (September 2025)
This page breaks down UserTesting ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand UserTesting’s overall reputation. This data-driven overview will show you exactly how UserTesting is rated - including how it compares to competitors.
UserTesting's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:3,733 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Producthunt, Getapp, Softwareadvice
- Last updated:September 1, 2025
UserTesting Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 770+ reviews | 01.09.25 |
 Capterra | 4.5/5 | 129+ reviews | 01.09.25 |
 Trustpilot | 4.5/5 | 2,211+ reviews | 01.09.25 |
 Trustradius | 4/5 | 311+ reviews | 01.09.25 |
 Gartner | 4.2/5 | 52+ reviews | 01.09.25 |
 Producthunt | 5/5 | 2+ reviews | 06.03.25 |
 Getapp | 4.5/5 | 129+ reviews | 01.09.25 |
 Softwareadvice | 4.5/5 | 129+ reviews | 01.09.25 |
What is UserTesting?
UserTesting offers a platform to transform how you build products and experiences by providing insights from real people interacting with your brand, products, apps, and prototypes. Key features include targeting diverse audiences, validating findings with machine-learning powered dashboards, and benchmarking performance over time. The platform supports various teams such as UX research, digital product, marketing, and executives, and is trusted by over 3,000 top brands for delivering high-quality human insights quickly.
🤔 UserTesting vs Competitors: How Do Ratings Compare?
Check out UserTesting AlternativesFrequently Asked Questions
How trustworthy is UserTesting?
According to Trustpilot and G2 review sites UserTesting holds ratings of 4.5/5 and 4.5/5 respectively from 2,981 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is UserTesting rated?
UserTesting has an average star rating of 4.5 out of 5 stars based on average of 3,733 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from UserTesting public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Producthunt, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for UserTesting is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.