InMoment Experience Improvement (XI) Platform Ratings (September 2025)
This page breaks down InMoment Experience Improvement (XI) Platform ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand InMoment Experience Improvement (XI) Platform’s overall reputation. This data-driven overview will show you exactly how InMoment Experience Improvement (XI) Platform is rated - including how it compares to competitors.
InMoment Experience Improvement (XI) Platform's Overall Rating Summary
- Average Rating:4.6/5
- Total Reviews:479 reviews
- Sources:G2, Trustradius, Gartner, Capterra, Getapp, Softwareadvice, Trustpilot
- Last updated:September 1, 2025
InMoment Experience Improvement (XI) Platform Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.7/5 | 319+ reviews | 01.09.25 |
 Trustradius | 4/5 | 8+ reviews | 01.09.25 |
 Gartner | 4.9/5 | 74+ reviews | 01.09.25 |
 Capterra | 4.4/5 | 24+ reviews | 01.09.25 |
 Getapp | 4.3/5 | 23+ reviews | 07.07.25 |
 Softwareadvice | 4.4/5 | 24+ reviews | 01.09.25 |
 Trustpilot | 2.3/5 | 7+ reviews | 01.09.25 |
What is InMoment Experience Improvement (XI) Platform?
InMoment’s Experience Improvement (XI) Platform integrates customer signals to provide comprehensive analytics and prescriptive actions, enhancing retention, acquisition, customer lifetime value, and profitability. Key features include AI Survey Builder, Conversational Data, Self-Serve Text Analytics, Emotion and Sentiment Recognition, Case Management, and Automated Workflows. The platform supports feedback collection from various channels, advanced data analysis, and actionable reporting to drive customer-centricity and improve business performance.
🤔 InMoment Experience Improvement (XI) Platform vs Competitors: How Do Ratings Compare?
Check out InMoment Experience Improvement (XI) Platform AlternativesFrequently Asked Questions
How trustworthy is InMoment Experience Improvement (XI) Platform?
According to G2 and Gartner review sites InMoment Experience Improvement (XI) Platform holds ratings of 4.7/5 and 4.9/5 respectively from 393 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is InMoment Experience Improvement (XI) Platform rated?
InMoment Experience Improvement (XI) Platform has an average star rating of 4.6 out of 5 stars based on average of 479 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from InMoment Experience Improvement (XI) Platform public reviews pages on platforms: G2, Trustradius, Gartner, Capterra, Getapp, Softwareadvice, Trustpilot. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for InMoment Experience Improvement (XI) Platform is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.