InMoment Experience Improvement (XI) Platform Alternatives (January 2026)

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

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1.
Text Analytics Tools for Experience Improvement – InMoment
https://inmomen
.com/text-analytics/

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

3.
Customer experience (CX) platform – Nicereply
https://nicerepl
.com/

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

4.
Qualtrics CoreXM
https://www.qualtric
.com/en-gb/core-xm-2/

Empower everyone in your organization to rapidly collect, analyze and act on business insights at scale with CoreXM.

5.
Consumer Behavior Insights Platform - Medallia
https://www.medalli
.com/products/sense360/

Harness data-rich insights across transactions, surveys, and foot traffic with Sense360 by Medallia, the leading consumer behavior insights platform.

7.
Experience.com: Platform for Customer & Employee Experience Management
https://www.experienc
.com/

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

8.
Best Experience Platform | CX, BX, EX | Omind
https://www.omin
.ai/

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

9.
The CX Platform for B2B Service Firms | ClearlyRated
https://www.clearlyrate
.com/

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.