Emplifi Customer Engagement Platform Ratings (September 2025)
This page breaks down Emplifi Customer Engagement Platform ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Emplifi Customer Engagement Platform’s overall reputation. This data-driven overview will show you exactly how Emplifi Customer Engagement Platform is rated - including how it compares to competitors.
Emplifi Customer Engagement Platform's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:974 reviews
- Sources:G2, Trustradius, Capterra, Gartner, Getapp, Softwareadvice, Facebook, Shopify
- Last updated:September 1, 2025
Emplifi Customer Engagement Platform Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 366+ reviews | 01.09.25 |
 Trustradius | 4/5 | 212+ reviews | 01.09.25 |
 Capterra | 4.2/5 | 38+ reviews | 01.09.25 |
 Gartner | 4.6/5 | 69+ reviews | 01.09.25 |
 Getapp | 4.2/5 | 38+ reviews | 01.09.25 |
 Softwareadvice | 4.2/5 | 38+ reviews | 01.09.25 |
 Facebook | 4.5/5 | 191+ reviews | 01.09.25 |
 Shopify | 4.3/5 | 22+ reviews | 06.04.25 |
What is Emplifi Customer Engagement Platform?
Emplifi offers AI-powered software solutions for social media marketing, eCommerce, and customer care teams, including social scheduling, analytics, listening, UGC, and influencer marketing. The Emplifi CX Cloud provides tools to close the CX gap, while the Social Marketing Cloud, Social Commerce Cloud, and Service Cloud offer features like AI-fueled automation, real-time insights, live video shopping, and advanced analytics. Emplifi's platform supports social marketing leaders, commerce leaders, and customer care leaders to drive results across digital and social channels.
🤔 Emplifi Customer Engagement Platform vs Competitors: How Do Ratings Compare?
Check out Emplifi Customer Engagement Platform AlternativesFrequently Asked Questions
How trustworthy is Emplifi Customer Engagement Platform?
According to G2 and Trustradius review sites Emplifi Customer Engagement Platform holds ratings of 4.4/5 and 4/5 respectively from 578 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Emplifi Customer Engagement Platform rated?
Emplifi Customer Engagement Platform has an average star rating of 4.3 out of 5 stars based on average of 974 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Emplifi Customer Engagement Platform public reviews pages on platforms: G2, Trustradius, Capterra, Gartner, Getapp, Softwareadvice, Facebook, Shopify. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Emplifi Customer Engagement Platform is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.