Braze Ratings (September 2025)
This page breaks down Braze ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Braze’s overall reputation. This data-driven overview will show you exactly how Braze is rated - including how it compares to competitors.
Braze's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:2,230 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice, Producthunt, Facebook
- Last updated:September 1, 2025
Braze Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 1,223+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 156+ reviews | 01.09.25 |
 Trustpilot | 2.7/5 | 4+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 286+ reviews | 01.09.25 |
 Gartner | 4.4/5 | 242+ reviews | 01.09.25 |
 Getapp | 4.7/5 | 155+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 156+ reviews | 01.09.25 |
 Producthunt | 5/5 | 3+ reviews | 07.07.25 |
 Facebook | 4.2/5 | 5+ reviews | 07.07.25 |
What is Braze?
Braze offers a customer engagement platform featuring Sage AI for behavior-based automation, predictive tools, and A/B testing, as well as Data Activation to collect, unify, and activate data from any source. The platform supports Journey Orchestration with Braze Canvas, Cross-Channel Messaging to consolidate messaging across various channels, and real-time execution for just-in-time messaging. Additionally, Braze provides tools for experimentation, analytics, and secure scalability to enhance customer engagement and drive results.
🤔 Braze vs Competitors: How Do Ratings Compare?
Check out Braze AlternativesFrequently Asked Questions
How trustworthy is Braze?
According to G2 and Trustradius review sites Braze holds ratings of 4.5/5 and 4.5/5 respectively from 1,509 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Braze rated?
Braze has an average star rating of 4.5 out of 5 stars based on average of 2,230 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Braze public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Gartner, Getapp, Softwareadvice, Producthunt, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Braze is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.