Userback Ratings (September 2025)
This page breaks down Userback ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Userback’s overall reputation. This data-driven overview will show you exactly how Userback is rated - including how it compares to competitors.
Userback's Overall Rating Summary
- Average Rating:4.8/5
- Total Reviews:436 reviews
- Sources:G2, Capterra, Producthunt, Getapp, Softwareadvice, Wordpress
- Last updated:September 1, 2025
Userback Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.8/5 | 177+ reviews | 01.09.25 |
 Capterra | 4.8/5 | 71+ reviews | 01.09.25 |
 Producthunt | 4.8/5 | 37+ reviews | 11.12.24 |
 Getapp | 4.8/5 | 71+ reviews | 01.09.25 |
 Softwareadvice | 4.8/5 | 71+ reviews | 01.09.25 |
 Wordpress | 3.6/5 | 9+ reviews | 01.09.25 |
What is Userback?
Userback is a user feedback platform for SaaS product teams to collect visual feedback and bug reports, watch session replays, and gain actionable insights to build better products. Key features include a Feedback Widget, Screen Annotation, Session Replay, In-App Survey, and a Feature Portal. The platform helps prioritize product features, manage user feedback, and conduct NPS and CSAT surveys to measure sentiment and understand the impact of product changes.
🤔 Userback vs Competitors: How Do Ratings Compare?
Check out Userback AlternativesFrequently Asked Questions
How trustworthy is Userback?
According to G2 and Capterra review sites Userback holds ratings of 4.8/5 and 4.8/5 respectively from 248 reviews, highlights excellent reputation and user approval as of September 2025.
How many stars is Userback rated?
Userback has an average star rating of 4.8 out of 5 stars based on average of 436 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Userback public reviews pages on platforms: G2, Capterra, Producthunt, Getapp, Softwareadvice, Wordpress. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Userback is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.