Kipsu Alternatives (September 2025)

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

InMoment's text analytics software includes sentiment analysis and verbatim analysis capabilities to help you understand your customer feedback.

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

Medallia Concierge is an intelligent text and in-app messaging solution that personalizes, and elevates customer experiences and builds loyalty.

Create exceptional customer experiences at scale with Medallia

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Meet your customers in any app or website in seconds with in-person guided CX solutions from Glance. Learn more and request a demo today.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

The customer experience dashboard for hospitality operators.

Build AI-powered chatbots to automate customer acquisition, marketing, commerce, and support to maximize customer lifetime value and reduce the cost of service

The ultimate, real-time, customer engagement tool that provides a simple way to solicit concerns and compliments from your customers.

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

Helping brands creating moments of delight. Because every superhero needs a sidekick.

Unlock customer loyalty at scale. Book a demo today and experience the power of Dixa's all-in-one AI-driven customer service platform.

Make CX fly with employee-centric AI. For contact center operators that want to amplify their teams with AI, rather than replace them.

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

The world’s leader for customer messaging including mobile push notifications, web push, SMS, email & in-app messaging. Trusted by 1 million+ developers.

Help remote and in-house contact center teams stay engaged and deliver great customer experiences.

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

Take your marketing to the next level​ with the leading self-serve Customer Engagement platform for cross-channel experiences.

Revolutionize your customer experience with QLess queue management platform, the perfect system for physical and virtual visitor management.

Technology that empowers teams to deliver meaningful 2-way customer experiences to inspire, engage and retain at scale.

Betterworks Intelligent Performance Management simplifies performance management, enabling organizations to make smart, data-based decisions.

Power customer-centric interactions between consumers and brands in real-time

Take your business to the next level with big data: Wyscout’s market-leading datasets and scalable APIs can help automate your processes and boost efficiency.

The business texting platform that drives pipeline creation and improves hiring and sales cycle conversion. Try our texting software today.

Squiz DXP is perfect for lean teams in service-led organizations. Create, optimize and orchestrate brilliant experiences across sites, portals, apps, fast.

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

Make consumer-centric decisions at scale with Synthesio's AI-enabled consumer intelligence suite. Analyze billions of online conversations.

LivePerson's Conversational AI platform helps brands embrace digital-first customer conversations for better scale, engagement, and results.

Discover how Boomerangme's cutting-edge loyalty program software can transform your business. Enhance customer retention with personalized digital loyalty cards, gamification, and seamless multi-channel integration. Explore the latest trends and strategies in loyalty rewards for 2024.

Engagedly: the comprehensive talent management platform built for HR leaders to grow high-performing teams and drive better employee engagement.

ConnectSmart® Host is a front-of-house solution that helps manage reservations, waitlists, tables, and serving staff. Plus, it gives you real-time trends and analytics.

Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.

Infax is a leading provider of innovative software solutions and services in the public and private sectors. We empower our clients with the ability to make data-driven decisions, allowing them to confidently administer the best service to their customers.

Supercharge your customer experience with Local Measure's advanced contact center software. Elevate your customer service and boost satisfaction.

Conviva’s Experience Intelligence Suite is the software that optimizes video delivery to your viewers, to ensure their engagement and satisfaction.

Voyc Conversation Intelligence & Compliance Monitoring software monitors 100% of customer interactions, sends alerts and provides MI reports. Get a free demo now.

Integrate WhatsApp, FB, IG, LINE, WeChat and Website Live Chat to meet customer service, marketing and sales needs in one stop. Trusted by over 5,000 brands worldwide, Omnichat offers advanced conversational commerce solutions with enhanced efficiency, user behaviour analysis and remarketing strategy development, thus creating 5x conversion rate.

Tethr is a research-backed conversation analytics platform that delivers automated insights from your customer conversations.

Align every metric, person and activity, to your organisation's most important objectives, using the only KPI management and HR appraisal software to include its own, fully-integrated, A.I. strategy consultant - Best KPI Software - AI Driven

Payers, providers, employers and consumer health organizations use League's CX platform to deliver high-engagement, personalized health experiences.

Simplify the challenges of running your restaurant with an all-in-one POS and online ordering solution trusted by thousands across the UK.

A complete experience management platform to collect customer feedback, drive loyalty, and increase satisfaction with targeted surveys, prototype tests, session recording & heatmap.

The only AI platform that delivers enterprise solutions for call center compliance, real-time conversation intelligence, and call sentiment analysis into every conversation.

Our platform addresses the problem of low conversion rates for digital ads in businesses with long offline sales cycles and large transactions like Real Estate, Financial Services, EdTech or SaaS. Our tech helps to improve ad efficiency or boost customer acquisition by 1.5x-2.0x via four tools. Get started!

The Glia unified interaction platform transforms how financial institutions connect with their customers using Messaging, Video, Voice, CoBrowsing, and AI.

Employee recognition software that help set employee goals measure and improve employee performance and reward employees for a great job.

Leadr makes managers more effective through world-class training powered by software. We help you transition from people management to people development.

Create sustainable growth and increase loyalty with a customer engagement platform that’s purpose-built for financial institutions.

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

Eclipse AI unifies and analyses your omnichannel voice-of-customer data and gives you actionable intelligence to drive retention

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

A Lead generation, Visitor Tracking, Website analytics and real time engagement software. Get Quality companies and connect with the prospects.

Liveops delivers better CX outcomes with contact center services that can scale during high-traffic or steady-state periods.

Free survey software: QuestionPro online survey software to create surveys and questionnaires in minutes! Use our free survey platform with 80+ question-types, ready made templates, multiple survey distribution & data collection option and robust survey analytics dashboards.

Use AI to transform your customer interactions. Turn ordinary conversations into extraordinary and value-driven exchanges, and ensure that every interaction, whether with artificial agents or humans, is productive and memorable.

Sprinklr Insights helps you understand customer sentiment, predict potential crises, and analyze market trends. Create insight-driven strategies that perform!

Unleash the power of social data with Meltwater's suite of AI-powered tools for media, social, and consumer intelligence.

We partnered with 800+ media brands to engage, convert & monetize their digital audiences. Check out our community engagement solutions!

It’s all in the name – at MarketResponse we make sure you’re in tune with your market. With us, you’re ready to respond quickly and effectively to current trends and to the changing needs of your target audience. We’ll also help you carve out unique space for your brand and guide you in the creation of outstanding customer and employee experiences. What’s more, we ensure you stay relevant thanks to data driven digital campaigns and state-of-the-art marketing and research technology.

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

Your business means much to so many. Optimize it with Trella Health's healthcare data-driven analytics solutions. Leverage data today!

Explore ticketing and live chat solutions that simplify workflows, improve customer satisfaction, and make agents' lives easier.

Discover the ultimate gamification platform designed to elevate team performance. Engage, motivate, and inspire your workforce with dynamic challenges & rewards.

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

Tenfold connects systems of engagement and customer data to enable contextual continuous conversations. Get a free demo today.

AI powered coding of verbatims: Automatic detection of topics & sentiment from free text for more than 100 languages. Analyze your customer feedback, online reviews, social media data or employee feedback.

LeadsRx has you covered with multi-touch attribution and customer journey analytics – solutions that provide unbiased insights from the data

Enthu's conversation intelligence software helps you improve contact center performance without listening to even a single call. Experience it now.

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

INDUSTRY'S FIRST AI-Everywhere, Unified Conversations Platform for CFIs Learn More Home to collective conversations that matter to community financial ...

Ibexa DXP helps brands to reach their true potential by transforming their complexity into competitive advantage thanks to engaging digital experiences

Industry-leading workplace management software, intelligent automation and workplace analytics for great days in the office.

Aavgo is a cloud-based SaaS technology company that offers solutions that directly impact hotel's overall efficiency of operations, customer experience, and profitability. The virtual front desk solution is designed to deliver a unique check-in experience with a compact and easy-to-use human-assisted kiosk. The exclusive Virtual Front Desk and Smart Platform products are the only comprehensive contactless technologies from check-in to checkout that execute all human operations, saving hotels on costs and significantly improving customer service.

Computrition provides foodservice automation through industry-leading software systems that optimize food, nutrition, and retail operations.

Technology that simply works. Within your reach.

Discover our Business Messaging Platform for Startups & SMBs. The one-stop for sales, marketing & support in one platform: Crisp. 14-day free trial. No credit card required. Try now! We provide Knowledge base, Team Inbox, Chatbot, CRM and multiple other features to let you build your own way to customer success.

Learn how Enablix's AI-driven revenue enablement platform accelerates sales and CS teams' performance through better access to content.

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

Bring people & resources together with today's digital workplace by Igloo, built to support your organization's culture, productivity, & engagement.

Survicate lets you create engaging surveys with ease, including NPS, CSAT and CES. Collect continuous customer feedback with email, web, in-product and mobile app surveys.

Discover Alchemer's mobile app survey tools tailored to your needs. Gather insights, enhance engagement, and drive success on the go.

WebFX is a results-driven digital agency serving clients around the world, as well as the #1 Best Place to Work in PA.

Knowlarity is a leading cloud business communication solution provider with cloud telephony - virtual number, ivr, toll-free number, call center software, AI products (speech, chatbot and voicebots), video & messaging solutions.

The leading lead capture software solution for exhibitors, event managers, retailers & parters who want to increase lead retrieval potential & event ROI.