Gupshup Ratings (September 2025)
This page breaks down Gupshup ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Gupshup’s overall reputation. This data-driven overview will show you exactly how Gupshup is rated - including how it compares to competitors.
Gupshup's Overall Rating Summary
- Average Rating:4.2/5
- Total Reviews:283 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp, Facebook, Softwareadvice
- Last updated:September 1, 2025
Gupshup Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 59+ reviews | 01.09.25 |
 Capterra | 4.3/5 | 35+ reviews | 01.09.25 |
 Trustradius | 4/5 | 8+ reviews | 01.09.25 |
 Gartner | 4.5/5 | 8+ reviews | 05.08.25 |
 Getapp | 4.3/5 | 35+ reviews | 01.09.25 |
 Facebook | 4/5 | 103+ reviews | 04.05.25 |
 Softwareadvice | 4.3/5 | 35+ reviews | 01.09.25 |
What is Gupshup?
Gupshup offers a Conversational Engagement Platform that empowers businesses to engage with customers across commerce, marketing, and support on 30+ channels using tools like Conversational AI, CRM, CTX, and CX. Key features include Bot Studio for zero-code bot creation, Agent Assist for improved agent efficiency, and Campaign Manager for multi-channel campaign automation. The platform supports various industries with tailored solutions and integrates with over 1000 systems to enhance customer interactions.
🤔 Gupshup vs Competitors: How Do Ratings Compare?
Check out Gupshup AlternativesFrequently Asked Questions
How trustworthy is Gupshup?
According to G2 and Capterra review sites Gupshup holds ratings of 4.4/5 and 4.3/5 respectively from 94 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Gupshup rated?
Gupshup has an average star rating of 4.2 out of 5 stars based on average of 283 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Gupshup public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Facebook, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Gupshup is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.