Crisp Ratings (September 2025)
This page breaks down Crisp ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Crisp’s overall reputation. This data-driven overview will show you exactly how Crisp is rated - including how it compares to competitors.
Crisp's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:1,176 reviews
- Sources:G2, Capterra, Trustradius, Producthunt, Getapp, Softwareadvice, Facebook, Trustpilot, Gartner, Shopify
- Last updated:September 1, 2025
Crisp Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 178+ reviews | 01.09.25 |
 Capterra | 4.6/5 | 143+ reviews | 01.09.25 |
 Trustradius | 4/5 | 3+ reviews | 06.03.25 |
 Producthunt | 4.9/5 | 134+ reviews | 07.07.25 |
 Getapp | 4.6/5 | 143+ reviews | 01.09.25 |
 Softwareadvice | 4.6/5 | 143+ reviews | 01.09.25 |
 Facebook | 4.2/5 | 368+ reviews | 08.06.25 |
 Trustpilot | 2/5 | 22+ reviews | 06.03.25 |
 Gartner | 4.1/5 | 3+ reviews | 01.09.25 |
 Shopify | 4.2/5 | 39+ reviews | 04.05.25 |
What is Crisp?
Crisp offers an all-in-one business messaging platform that includes features such as a Shared Inbox, CRM, Co-Browsing, Campaigns, Chatbot, Widget, and Knowledge Base to centralize conversations and improve customer service. The platform allows businesses to automate repetitive tasks, grow a database of contacts, and provide real-time assistance with shared browsing and live chat. Additionally, Crisp's customer engagement software enables targeted retargeting through emails and in-app messages, and its chatbot builder supports creating workflows with a no-code visual editor.
🤔 Crisp vs Competitors: How Do Ratings Compare?
Check out Crisp AlternativesFrequently Asked Questions
How trustworthy is Crisp?
According to G2 and Capterra review sites Crisp holds ratings of 4.5/5 and 4.6/5 respectively from 321 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Crisp rated?
Crisp has an average star rating of 4.4 out of 5 stars based on average of 1,176 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Crisp public reviews pages on platforms: G2, Capterra, Trustradius, Producthunt, Getapp, Softwareadvice, Facebook, Trustpilot, Gartner, Shopify. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Crisp is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.