Zoho Desk Alternatives (September 2025)

Zoho CRM is an online Sales CRM software to help manage your customer operations in one CRM platform. Trusted by over 100+ million users worldwide!

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

Zoho Wiki is designed to deliver the best knowledge management and collaboration experience to businesses. Get started for FREE.

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

Zoho SalesIQ is a complete customer engagement platform, that helps businesses to efficiently engage their website visitors & customers, at all times. Try now!

Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.

eDesk's eCommerce customer service software combines tickets from everywhere you sell with order data; for easier management by customer support teams. Get started today.

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

Groove is the simple yet powerful alternative to Zendesk. The best helpdesk software for your business. Shared inbox, knowledge base, chat and more!

With HappyFox customer complaint management software, handling cutomer complaint has never been this easy. Manage, track, solve customer issues with HappyFox Service desk

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

Easy and affordable, we offer the best ticketing system software for help desks, workflow/task management, customer service and complaint support, and more!

Create SharePoint ticketing system to fully automate customer support to enhance productivity. Microsoft helpdesk software with 14 Days free trial.

Inventory management software that enables you to handle inventory, orders, shipping, and warehouses. Switch to the best inventory software that is easy-to-use. Sign up today

Expand your online sales through an all-in-one live chat app. Support and sell simultaneously. Start a free trial today! Trusted by over 37,000 businesses.

Discover HaloCRM. All-inclusive, omnichannel CRM software for exceptional customer service and sales teams.

The Best Solution to Support Customers & Employees Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. Try for free         Request a demo        Centralize requests Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking. Knowledge base Cut down incoming requests with the self-service knowledge base.

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

Grow your business with one smart and customizable system of integrated software for sales, marketing, support, accounting, operations, and HR.

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.

Zoho Workplace is a productivity and collaboration suite trusted by millions. It brings mail, chat, files, office suite, meetings, and more into one place.

HelpDocs creates knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use. Start with 14 days free.

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

Transform your accounting with Zoho Books, an online accounting software trusted by businesses & accountants worldwide. Invoicing | Payments | Banking | Tax | Reports | Inventory.

Knowledge Base Software used by 130,000+ users from companies like Amazon, Hertz, Shipt. Start your free 14-Day Trial today

Zoho Finance offers you a comprehensive suite of online apps - invoicing, inventory, accounting, and more from a unified platform. Sign up for a free trial!

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

Explore ticketing and live chat solutions that simplify workflows, improve customer satisfaction, and make agents' lives easier.

Zoho Cliq, a team communication app powers business productivity by organizing people, conversations & workflows in one single place. Sign up now!

IrisAgent's GPT-powered agent assist helps in customer support automation, ticket tagging and routing. Boost your Net Promoter Score & speed up Mean Time to Resolution

Best Knowledge Base Software that will reduce tickets up to 80%. Create an internal knowledge base or customer help center. Get Started free

Miles beyond traditional outsourcers. Chatdesk uses AI and US-based experts to boost conversions and solve tickets across social, email, chat, and SMS.

Accessible live chat and chatbot software for sales, marketing and customer support on your website. Start talking to your customers today!

HelpCrunch offers live chat, chatbot, knowledge base, popups, and email marketing tools for building strong customer relationships.

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

Zia is an AI assistant within Zoho CRM. She can fetch CRM information, take notes, predict the outcome of sales, detect anomalies, automate tasks, and more!

www.tawk.to is 100% Free Live Chat Software to monitor and chat with visitors on your website or from a free customizable page.

Install Live Chat on your website and turn your visitors into paying customers with JivoChat. Easy setup, 5 agents free!

Zoho Books is your one stop shop online accounting software for managing your business. Its beautiful interface, non jargon text and features like bank feeds makes accounting an enjoyable experience.

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

Looking for the best travel and expense management software? Try Zoho Expense to streamline T&E end to end, control spending, ensure compliance & more!

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

Zoho WorkDrive is a content collaboration platform designed for teams to store, share, manage, and work together on files of any size

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

Multichannel support platform built for businesses, big and small. Help your customers better with Chatra!

Sprinklr Service is an AI-powered CCaaS platform that can help you engage with customers across 30+ digital & traditional channels. Start a 30-day free trial!

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Unify your messaging, accelerate responses, and boost satisfaction with our top-rated AI customer support, omnichannel ticketing, and chatbot software.

Convert more leads, provide stellar support, and boost your revenue with Tidio’s game-changing AI-driven customer service solution.

Zoko is an all-in-one system that leverages the WhatsApp API to help you do sales, marketing and customer support on WhatsApp. Go beyond chatting - reach customers, enable product discovery, collect payments, get feedback - all on WhatsApp.

HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get started for free!

Get secure & easy remote access to desktops with Zoho Assist, the best remote support software trusted by global brands. Try our remote management software for free!

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

Enjoy unlimited calls + texts from $30/agent/month. Integrates with HubSpot, Zoho, and more! Complete with Power Dialer and automation tools.

Intalk.io is Cloud Call Center Dialer software and best IVR service provider in India. Virtual Call Center Management Software with online ticketing system, Salesforce CTI Integration, ZOHO Telephony API and Freshdesk Phone Integration.

One-stop Cloud Communication Platform. Try Acefone’s omnichannel services, cloud contact centers, & virtual number calling. Get Free Trial Now!

ServiceDesk Plus is a flagship IT service management (ITSM) software with integrated IT asset management, CMDB, problem management, and change and release management, along with robust service desk capabilities. ServiceDesk Plus also includes native project management, and enterprise service management capabilities that enable service delivery management for all departments including those beyond IT such as HR, legal, facilities, and finance.

Omnichannel Call Center Software in the Cloud Nectar Desk keeps your client communication under one interface and gives a Free Trial.

SalesInbox lets you have all your emails organised, view them with sales contextual information and analyse them for better understanding.

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

Easily send invoices, collect payments, create quotes, track expenses. Perfect for small business owners to manage invoicing from desktops and mobile phones.

The Complete Online Customer Service Platform Automated and agent-assisted CX channels. Knowledge For YourTeam Knowledge For YourCustomers Xan Chatbot The Customer Service Chatbot Chat Real-Time Messaging Boost Agent Efficiency by Up To 20% Equip your team with the tools to better serve your customers, boosting standards of service and increasing efficiency by up to 20%.

OneDesk is powerful helpdesk, project management, & PSA software in a single app. Support your customers and manage projects in one place.

Integrate WhatsApp, FB, IG, LINE, WeChat and Website Live Chat to meet customer service, marketing and sales needs in one stop. Trusted by over 5,000 brands worldwide, Omnichat offers advanced conversational commerce solutions with enhanced efficiency, user behaviour analysis and remarketing strategy development, thus creating 5x conversion rate.

Tired handling emails about IT issues? Add Freshservice widget to incoming mail using Google gadgets to let agents create a ticket whenever such a mail comes in.

CommBox – AI Omnichannel Customer Communications Platform

Augmented reality-software voor hulp op afstand helpt service- en onderhoudsteams in het veld om realtime werkinstructies te geven. Probeer onze AR-software voor support op afstand, Zoho lens, nu gratis!

Zoho Creator is a powerful low-code application development platform that helps businesses build custom web & mobile apps faster. Try for free!

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

Zoho People is your complete online HR solution. Automate and simplify your HR operations with our easy-to-use and customizable HR software. Start your 30-day free trial!

Octocom is the complete AI-first customer service solution for e-commerce, giving exceptional pre-sale and post-sale experiences with omnichannel AI agents.

Zoho BugTracker is an online bug tracker and issue tracking software that helps you to track and fix bugs quickly. Sign up to Zoho's bug/defect tracking tool.

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Zoho Bookings is an appointment scheduling software that empowers any business to effortlessly schedule meetings with clients.

10K+ teams trust Hiver to streamline shared inbox management and run multi-channel help desks from their Inbox. Try Hiver free for 7 days.

Zoho Meeting is an online meeting software that helps you host virtual meetings, web & video conferences for seamless remote collaboration. Rated the best online meeting platform for all video conferencing needs. Try it for free!

Looking for knowledge base software? Create a website to share information with customers, clients, employees, and others. Free trial, no credit card required.

Deliver human-centered service with email, live chat, and docs from Help Scout.

Zoho Social is a social media management tool that helps businesses and agencies grow their presence on social media. Signup for free. No credit card required.

HelpSquad BPO - your best customer service outsourcing company providing 24/7 support by trained, multilingual agents ready to enhance consumer trust and increase your business value.

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

Create and collaborate on spreadsheets online with your team in real-time, from anywhere. Available on mobile devices too! Import your Excel spreadsheet files and get started now.

Support Hero is a Knowledge Management System that works with SaaS, Retail, Call Centers and Contact Center businesses as well as many other types of businesses.

Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business with our sales CRM. Sign up for a 14-day free trial.

Zoho Analytics is a self-service business intelligence platform and analytics software that empowers you to create dashboards and analyze data. Sign up for free!

An all-in-one free platform to manage your team and run your sales, Bitrix24 is designed to be seamlessly integrated into all your business processes and help you manage them with the highest precision and efficiency.

Shared inbox for a transparent workspace—Zoho TeamInbox lets you manage team emails efficiently, gives you clutter free inboxes and helps attain Inbox Zero easily.

Zoho Webinar is a video webinar platform that helps you host & join webinars and expand your outreach by live streaming your webinars on YouTube. Try for free!

Effortless Omnichannel Communications Across Voice, IVR, Email, Chat, SMS, MMS, Messengers with Omnichannel Quality Management and a Powerful Mobile App

Apps that power Employee Experience in Zendesk® & much more!

Tudodesk is a sales, invoicing, payment, job management, shipping, customer support platform that powers modern repair, workshop and restoration shops worldwide. Free 30 day trial.

A comprehensive contract management software that improves efficiency across all aspects of contract management. Try our contract management system for free!

Learn how Service Cloud can help you boost your team’s productivity and close cases faster with one unified agent console.