Gladly Alternatives (January 2026)

Gladly

Customer Service Platform - Rated #1 Easiest-To-Use | Gladly

https://www.gladl.com/

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

4.7/5

1,570+ reviews

Reviewed on:

G2
Capterra
Trustradius
Gartner
Shopify
Trustpilot
Getapp
Softwareadvice
Facebook
1.
The AI-Powered Customer Service CRM Platform | Kustomer
http://www.kustome
.com/

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

2.
Helpwise: Easy-to-use & affordable customer service platform
https://helpwis
.io/

Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.

3.
Feedbackly - Reveal how customer emotions impact your business
http://www.feedbackl
.com/

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

4.
Front - The Platform for Exceptional Customer Service at Scale
https://fron
.com/

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

5.
Kayako — A Help Desk Software Platform
https://kayak
.com/

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

6.
AskNicely: Customer Experience Software
https://www.asknicel
.com/

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

7.
Customer Service Software for Small to Enterprise Businesses
https://www.hubspo
.com/products/service/

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.

8.
AI-First Customer Service Platform | Helpshift
https://www.helpshif
.com/

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

9.
Generative & conversational AI powered customer service agents for your business
https://cognig
.ai/

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!