Synthetix Alternatives (September 2025)

The Complete Online Customer Service Platform Automated and agent-assisted CX channels. Knowledge For YourTeam Knowledge For YourCustomers Xan Chatbot The Customer Service Chatbot Chat Real-Time Messaging Boost Agent Efficiency by Up To 20% Equip your team with the tools to better serve your customers, boosting standards of service and increasing efficiency by up to 20%.

4.8/5

50+ reviews

Reviewed on:

G2
Capterra
Producthunt
Softwareadvice
Facebook
1.
AI-powered Omnichannel CX and Support Platform | Simplify360
https://simplify36
.com/

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

2.
The AI-Powered Customer Service CRM Platform | Kustomer
http://www.kustome
.com/

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

3.
4.
Tiledesk: Automated Customer Service with an AI Agent
https://tiledes
.com/

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

5.
Customer Support AI | CX Automation Platform | Forethought
https://www.forethough
.ai/

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

6.
Glassix | AI Customer Support, Omnichannel Ticketing, and Chatbot Software
https://www.glassi
.com/

Unify your messaging, accelerate responses, and boost satisfaction with our top-rated AI customer support, omnichannel ticketing, and chatbot software.

7.
No Code Chatbot Builder| Botosynthesis.ai - Let AI do it for you
https://botosynthesi
.ai/

With our no-code chatbot builder, we automate your support without adding to your headcount. Let AI do it for you

9.
Zendesk: Customer Service Quality Assurance Software
https://www.zendes
.com/service/quality-assurance/

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

10.
Transform CX with Quiq: Conversational AI Platform
https://qui
.com/

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

11.
AI-First Customer Service Platform | Helpshift
https://www.helpshif
.com/

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

12.
#1 Conversational AI - Enterprise Customer Service Support - Netomi
https://netom
.com/

AI customer service and support takes care of the customers you work hard to win. More than a chatbot, discover Netomi's automated customer service.

13.
Lixsa.ai - Your Dream Customer Care Service, Powered by AI
https://www.lixs
.ai/

Lixsa.ai - Boost your customers' satisfaction, save time, and automate the management of sales, bookings, and inquiries.

15.
AI Customer Service Tool | GPT-4o Chatbots | Watermelon
https://watermelo
.co/en/

Discover the power of GPT-4o supported AI chatbots for exceptional customer service. Empower your team and reduce workload with our all-in-one automated solution.

16.
Accelerate Your Growth With #1 AI Customer Service | Tidio
https://www.tidi
.com/

Convert more leads, provide stellar support, and boost your revenue with Tidio’s game-changing AI-driven customer service solution.

17.
Gupshup - Conversational tools for customer engagement - Gupshup
https://www.gupshu
.io/developer/home/

Build AI-powered chatbots to automate customer acquisition, marketing, commerce, and support to maximize customer lifetime value and reduce the cost of service

18.
ChatSpark: Transforming Customer Service with AI-Powered Chatbots
https://chatspar
.io/

Transform your website experience with AI-powered customer service. ChatSpark provides real-time, personalized support, driven by your content.

19.
Olark
https://www.olar
.com/

Accessible live chat and chatbot software for sales, marketing and customer support on your website. Start talking to your customers today!

20.
Customer Support AI | CX Automation Platform | Forethought
https://forethough
.ai/

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

21.
#1 Business Messaging Platform For Startups & SMBs - Crisp
https://cris
.chat/en/

Discover our Business Messaging Platform for Startups & SMBs. The one-stop for sales, marketing & support in one platform: Crisp. 14-day free trial. No credit card required. Try now! We provide Knowledge base, Team Inbox, Chatbot, CRM and multiple other features to let you build your own way to customer success.

22.
DeepConverse - AI Chatbot for Customer Service Automation
https://www.deepconvers
.com/

Automate your customer service process with an advanced AI-driven platform from DeepConverse. Improve customer experience and growth with our AI solution.

23.
PrimeCX AI Chatbot Builder: Simplify Customer Support, Lead Generation, and Appointment Booking
https://primec
.ai/

Build chatbots effortlessly with PrimeCX AI Chatbot Builder for customer support, lead generation, and appointment booking. Enhance customer interactions and streamline business processes. Get started now!

24.
Conversational App for Superior Customer Service Automation
https://hubtyp
.com/

Hubtype offers powerful Conversational Apps to transform customer service automation. Improve customer satisfaction with our innovative tools.

25.
AI customer conversation analytics | Warwick Analytics
https://www.warwickanalytic
.com/

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

26.
Siena AI | Empathic AI customer service that's almost human
https://www.sien
.cx/

The autonomous customer service platform designed for commerce. Combine the best of human empathy and intelligent automation to transform the way your customer service teams operate and engage with shoppers.

27.
Customer service software for the best customer experiences | Zendesk
https://www.zendes
.com/service/

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

28.
Data First Contact Center powered by Autonomous Agents | Rezo.ai
https://www.rez
.ai/

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

29.
Deliver Intelligent Support with our AI Chatbot | Zoom
https://www.zoo
.com/en/products/virtual-agent/

Resolve customer issues quickly, accurately, and at scale with Zoom Virtual Agent; the AI chatbot designed to boost contact center efficiency and save money.

30.
Enterprise grade CX Automation Platform for Businesses - Twixor
https://twixo
.com/

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

31.
Sentiment, Conversational Customer service platform - Sentiment Digital Customer Service platform
https://www.sentimen
.io/

We help eCommerce Customer Care Teams Slash Response Time 2000% and Costs 50% All While Accelerating Sales And Customer satisfaction %

32.
Kayako — A Help Desk Software Platform
https://kayak
.com/

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

33.
Live Chat Software for Websites | JivoChat
https://www.jivocha
.com/

Install Live Chat on your website and turn your visitors into paying customers with JivoChat. Easy setup, 5 agents free!

34.
Dixa | Conversational Customer Service Platform
https://dix
.com/

Unlock customer loyalty at scale. Book a demo today and experience the power of Dixa's all-in-one AI-driven customer service platform.

35.
MessageMind - Your 24/7 AI-Powered Customer Service
https://messagemin
.ai/

Elevate your business customer service with MessageMind AI: seamless, multi-platform 24/7 support in over 80 languages.

36.
Conversational AI Platform for Enterprise | boost.ai
https://www.boos
.ai/

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

37.
Support Solutions for Better Business Communications - LiveHelpNow
http://www.livehelpno
.net/

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

38.
Customer engagement platform | Trengo
https://treng
.com/

Trengo's customer engagement platform combines customers’ favourite channels, collaborative features, AI and automation. It's the all-in-one solution.

39.
Nextiva: Unified Customer Experience Management Platform
https://www.nextiv
.com/

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

40.
CROSS CX : Customer loyalty software | CROSS CX
http://cross-cr
.com/index.php/en/

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

41.
Front - The Platform for Exceptional Customer Service at Scale
https://fron
.com/

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

42.
Best Conversational CRM Powered by Generative AI
https://hapti
.ai/

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

43.
Customer Service Suite: AI Powered Support and Chat Software - Freshworks
https://www.freshwork
.com/customer-service-suite/

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

44.
SentiSum | AI-Powered Customer Experience Analytics Platform
https://www.sentisu
.com/

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

45.
Automate Customer Service with GPT-Powered Agent Assist | IrisAgent
https://irisagen
.com/

IrisAgent's GPT-powered agent assist helps in customer support automation, ticket tagging and routing. Boost your Net Promoter Score & speed up Mean Time to Resolution

46.
Artiwise VoC | AI-Powered Voice of the Customers Platform
https://www.artiwis
.com/en/main-page/

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

47.
Leading Customer Experience (CX) AI Platform | NICE
https://www.nic
.com/

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

48.
DigitalGenius – The AI concierge built for Ecommerce
https://www.digitalgeniu
.com/

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

49.
Product Support Tools Powered by AI
https://www.mavenoi
.com/en/

Mavenoid is the product support automation platform built for complex products and devices. Using our AI, we solve problems too complex for chatbots.

50.
Customer Communication Platform, Live Chat & More | HelpCrunch
http://helpcrunc
.com/

HelpCrunch offers live chat, chatbot, knowledge base, popups, and email marketing tools for building strong customer relationships.

51.
1:1 customer support for ecommerce brands | Chatdesk
https://www.chatdes
.com/

Miles beyond traditional outsourcers. Chatdesk uses AI and US-based experts to boost conversions and solve tickets across social, email, chat, and SMS.

53.
Supportbench : Customer Support Software Built For The B2B
https://www.supportbenc
.com/

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

54.
Replicant: Automate Your Contact Center & Customer Service
https://www.replican
.ai/

A Contact Center Automation platform to resolve customer service conversations across voice, text and chat.

55.
Intercom: The complete AI-first customer service solution
https://www.interco
.com/live-chat/

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

56.
Intercom: The complete AI-first customer service solution
https://www.interco
.com/

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

57.
#1 Conversational Marketing and Sales Platform - Exceed.ai
https://excee
.ai/

Enhance lead conversion with Conversational AI. Automate revenue interactions, engage at scale, and interact via Email, Chat, SMS.

58.
Boost Your Business with Top-rated Social Commerce Platform
https://www.chatbreeze
.com/

Chat Breezes is a social commerce platform that helps businesses connect with customers, streamline operations, and boost sales. Start your free trial today!

59.
60.
AI-Led CX Transformation Platform Provider | Cyara
https://platform.spearlin
.com/

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

61.
62.
Customer Service Platform - Rated #1 Easiest-To-Use | Gladly
https://www.gladl
.com/

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

63.
WotNot | The easy and no-code chatbot platform and partner
https://www.wotno
.io/

With WotNot's easy and no-code chatbot builder, automate the daily interactions occuring in your business to generate leads, book appointments, scale customer support and much more.

64.
Business 💬 Live Chat Software for E-commerce | LiveChat
https://www.livecha
.com/

Expand your online sales through an all-in-one live chat app. Support and sell simultaneously. Start a free trial today! Trusted by over 37,000 businesses.

66.
Customer Care Software - Frontline Care
https://www.qualtric
.com/frontline/care/

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

67.
Help Scout: Shared Inbox, Help Center, & Live Chat Software
https://www.helpscou
.com/

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

68.
Cresta AI | Generative AI for the Intelligent Contact Center
https://crest
.com/

Self-service, live coaching, & post call insights. Generative AI-driven contact center intelligence allows teams to make every customer conversation count.

69.
AI Chatbot Generator for Conversational Experiences | Landbot
https://landbo
.io/

Marketing, Sales, and Customer Service teams save time and cut operating costs by automating conversations with Landbot's AI Chatbot Generator.

70.
Chatfuel | AI agents for automated sales | Meta’s partner
https://chatfue
.com/

Maximize your revenue with a leading marketing & sales platform for eCommerce: create AI chatbots for WhatsApp, Instagram, Facebook, and websites.

71.
Transform Conversations into Conversions with ChatMaxima
https://chatmaxim
.com/

Turn your conversations into conversions with ChatMaxima’s conversational marketing software. Our AI-powered chatbots drive sales and improve customer engagement. Sign up now.

72.
Conversational AI for Customer Support Automation - Verloop.io
https://verloo
.io/

Verloop.io provides Conversational AI solution for customer support automation. Explore our Conversational AI platform to deliver delightful support experience.

73.
Insighto | AI Agent Builder | Conversational AI Chatbots & AI Voice Agents
https://insight
.ai/

Maximize engagement with unified AI text and voice communication. Engage across every channel and connect with your favourite business tools. Get started free.

74.
Loris – Conversational Intelligence for Leading Brands
https://lori
.ai/

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

75.
ChatBotBuilderai | Home | World's Best AI Chatbot Builder in 2024
https://www.chatbotbuilde
.ai/

2024's Premier AI Chatbot Builder Platform: Quickly Deploy Custom GPT Chatbots in Under 5 Minutes. Experience seamless integration with leading technologies including OpenAI and Google AI's Gemini, ensuring a comprehensive communication experience. Our platform's flat fee structure offers a straightforward, cost-effective solution for AI-powered business communication at scale. Elevate your digital strategy with our cutting-edge solution, designed for superior engagement and customer interaction.

77.
24/7 Live-Staffed Web Chat Services | Smith.ai
https://smit
.ai/chat/

Web chat built to enhance sales & support, our live agents — powered by AI — capture & qualify leads, book appointments & integrate with your CRM.

78.
AI-Optimized Customer and Employee Experiences - Kore.ai
https://kor
.ai/

Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

79.
CoxPost - Your Complete Social Media Manager and Chatbot Builder
https://www.coxpos
.com/

CoxPost is an AI-powered social media chatbot, social media post scheduler, AI-powered social media posts comment automation, eCommerce in social media chats, lead generation from social media chats, email marketing, and SMS marketing platform

80.
Home | Xima Software | Cloud Contact Center
https://ximasoftwar
.com/

Every customer interaction is crucial to building brand loyalty. Xima's Cloud Contact Center is a fully customizable and easy-to-use solution .

81.
Genesys Cloud CX - AI-Powered Experience Orchestration Platform | Genesys
https://www.genesy
.com/genesys-cloud/

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

82.
Enabling Performance, Improving People | AmplifAI
https://www.amplifa
.com/

Make CX fly with employee-centric AI. For contact center operators that want to amplify their teams with AI, rather than replace them.

83.
Home - Synatic
https://www.synati
.com/

Synatic is a unified platform that enables your business to integrate and automate systems and services without sacrificing enterprise features and security.

84.
Soluções práticas para um atendimento eficiente - Milvus
https://milvus.co
.br/

MILVUS Centralize o atendimento e aumente a produtividade da sua equipe Veja como automatizar seus processos, otimizar a gestão da sua equipe e os resultados da sua empresa. Faça um teste grátis Acesso ilimitado à plataforma sem cartão de crédito Solicite uma reunião Fale com um de nossos especialistas MILVUS Centralize o atendimento e aumente

85.
Chatsistant.com 🗨️🤖📊🚀 | AI Chatbot Builder with RAG Technology - No-Code LLM Framework | Conversational AI Solutions - Chatsistant.com
https://chatsistan
.com/

🚀 Build with Multi-Agent RAG Framework - LLM AI for Custom Chat Assistant Solutions 🛠️🤖 Effortlessly customize & deploy chatbots to enhance user experience.

86.
Customer Messaging Hub & AI Platform | eGain
https://www.egai
.com/customer-messaging-hub/

With eGain Messaging Hub, eGain has rearchitected its platform to handle messaging channels and consumer-to-business interactions over them, in a new way.

87.
Lumoa - The Intelligent Customer Experience Platform
https://lumo
.me/

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

88.
livepro | Knowledge Management Software | CX Solution
https://www.livepr
.com/

Discover the power of knowledge management with Livepro - the ultimate CX solution. Streamline your processes, improve customer satisfaction today!

89.
Spectrm Conversational Marketing Automation Platform
https://spectr
.io/

Spectrm helps consumer marketers grow revenue on messaging channels using zero party data and conversational marketing automation.

90.
Proprofs Knowledge Base for Employees & Customers | Unlock All Features Free
https://www.proprofsk
.com/

Best Knowledge Base Software that will reduce tickets up to 80%. Create an internal knowledge base or customer help center. Get Started free

91.
Customer Engagement & Social Media Marketing Platform
https://emplif
.io/

Optimize the customer journey and close the CX gap with Emplifi's customer engagement platform and social media marketing, commerce, and care solutions.

92.
Dialpad Ai Contact Center - Customer Service Software
https://www.dialpa
.com/ai-contact-center/

Dialpad Ai Contact Center is a robust, easily scalable customer service software with AI-enabled real-time assist, sentiment analysis, and more. Get a demo >>>

93.
Feedbackly - Reveal how customer emotions impact your business
http://www.feedbackl
.com/

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

94.
Multilingual Customer Support and Translation Tools - Language I/O
https://languagei
.com/

Powered by AI, Language I/O delivers real-time, accurate translations for you and your customers in 150+ languages through seamless integrations with Salesforce, Zendesk, Oracle, ServiceNow, and more.

95.
Interactive Decision Tree Platform - Yonyx
https://corp.yony
.com/

Create interactive decision trees to guide call center agents or self-service customers. Improve first call resolution (FCR) and revenue.

96.
No-Code AI Chatbot Generator to Automate Your Communications
https://creyofac
.com/

Empower your business with CreyoFace – the no code AI chatbot generator. Streamline customer interactions and boost efficiency seamlessly.

97.
AI-Powered Knowledge Base Software That Scales With Your Product
https://document36
.com/

Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more

98.
Build Your AI Agent Workforce — AI-Powered Productivity & Workflow Automation | Taskade
https://taskad
.com/

Meet your AI workforce with Taskade! Build, train, and deploy AI agents that think, learn, and act—ready to plan, research, and complete tasks alongside your team. Unlock agentic workflows where humans and AI collaborate to boost productivity 10X. Automate tasks and turn insights into action—all in one unified workspace.

99.
Create and deliver content to any channel | Yext
https://www.yex
.com/

Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement.