Siena AI Ratings (September 2025)
This page breaks down Siena AI ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Siena AI’s overall reputation. This data-driven overview will show you exactly how Siena AI is rated - including how it compares to competitors.
Siena AI's Overall Rating Summary
- Average Rating:4.8/5
- Total Reviews:28 reviews
- Sources:G2
- Last updated:September 1, 2025
Siena AI Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
4.8/5 | 28+ reviews | 01.09.25 |
What is Siena AI?
Siena is an autonomous customer service platform designed for commerce, combining human empathy and AI to transform customer experiences. Key features include omnichannel management, context understanding, smart routing, and multilingual capabilities, with AI personas that unify brand voice across channels. Siena also offers integrations with platforms like Shopify and Recharge, and capabilities such as order tracking, returns management, and subscription handling.
🤔 Siena AI vs Competitors: How Do Ratings Compare?
Check out Siena AI AlternativesFrequently Asked Questions
How trustworthy is Siena AI?
According to G2 review site Siena AI holds rating of 4.8/5, highlights excellent reputation and user approval as of September 2025.
How many stars is Siena AI rated?
Siena AI has an average star rating of 4.8 out of 5 stars based on average of 28 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Siena AI public reviews pages on platforms: G2. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Siena AI is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.