Sentiment Ratings (September 2025)
This page breaks down Sentiment ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Sentiment’s overall reputation. This data-driven overview will show you exactly how Sentiment is rated - including how it compares to competitors.
Sentiment's Overall Rating Summary
- Average Rating:3.9/5
- Total Reviews:13 reviews
- Sources:G2, Trustradius
- Last updated:September 1, 2025
Sentiment Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.6/5 | 7+ reviews | 06.04.25 |
 Trustradius | 3/5 | 6+ reviews | 06.03.25 |
What is Sentiment?
Sentiment is a cloud customer service platform with a unified inbox for handling interactions across Twitter, Facebook, Instagram, LinkedIn, WhatsApp, review sites, email, and chat. It features AI-based bots for repetitive tasks, automatic routing by SLA and priority, and real-time customer surveying. The platform also offers group channel management, shared visibility, canned responses, approvals loop, and comprehensive analytics for team performance and queue trend analysis.
🤔 Sentiment vs Competitors: How Do Ratings Compare?
Check out Sentiment AlternativesFrequently Asked Questions
How many stars is Sentiment rated?
Sentiment has an average star rating of 3.9 out of 5 stars based on average of 13 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Sentiment public reviews pages on platforms: G2, Trustradius. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Sentiment is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.