Synthetix Ratings (September 2025)
This page breaks down Synthetix ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Synthetix’s overall reputation. This data-driven overview will show you exactly how Synthetix is rated - including how it compares to competitors.
Synthetix's Overall Rating Summary
- Average Rating:4.8/5
- Total Reviews:50 reviews
- Sources:G2, Capterra, Producthunt, Softwareadvice, Facebook
- Last updated:September 1, 2025
Synthetix Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.3/5 | 4+ reviews | 01.09.25 |
 Capterra | 4/5 | 2+ reviews | 01.09.25 |
 Producthunt | 5/5 | 6+ reviews | 12.11.24 |
 Softwareadvice | 4/5 | 2+ reviews | 04.02.25 |
 Facebook | 4.9/5 | 36+ reviews | 07.03.25 |
What is Synthetix?
Synthetix offers a comprehensive online customer service platform featuring an intuitive, multichannel knowledge base, an AI-powered virtual assistant (Xan Chatbot), and real-time messaging through an AI-powered chat console. The platform supports 24/7 customer self-service with SEO-optimized FAQ help centers and integrates with major social media platforms for multichannel engagement. Synthetix's tools are built with 'low code/no code' technologies, enhancing team productivity and customer satisfaction by up to 20% and 12%, respectively.
🤔 Synthetix vs Competitors: How Do Ratings Compare?
Check out Synthetix AlternativesFrequently Asked Questions
How trustworthy is Synthetix?
According to Producthunt and G2 review sites Synthetix holds ratings of 5/5 and 4.3/5 respectively from 10 reviews, highlights excellent reputation and user approval as of September 2025.
How many stars is Synthetix rated?
Synthetix has an average star rating of 4.8 out of 5 stars based on average of 50 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Synthetix public reviews pages on platforms: G2, Capterra, Producthunt, Softwareadvice, Facebook. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Synthetix is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.