Pega Customer Service Alternatives (January 2026)

Pega Customer Service

Pega Customer Service built for personalized experiences | Pega

https://www.peg.com/products/customer-service/

Learn how Pega’s agile customer service solutions boost agent productivity, provide proactive service, and leverage intelligent automation to minimize costs.

4.4/5

105+ reviews

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1.
Service Cloud: Unified Customer Service Agent Console | Salesforce US
https://www.salesforc
.com/service/cloud/

Learn how Service Cloud can help you boost your team’s productivity and close cases faster with one unified agent console.

2.
The AI-Powered Customer Service CRM Platform | Kustomer
http://www.kustome
.com/

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

3.
Leading Customer Experience (CX) AI Platform | NICE
https://www.nic
.com/

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

4.
Contact Center AI | Google Cloud
https://cloud.googl
.com/solutions/contact-center/

Automate your call center and provide more personalized, intuitive, and AI-driven customer service interactions.

5.
Financial Services Cloud: Best Financial Services CRM | Salesforce US
https://www.salesforc
.com/financial-services/cloud/

Learn how the #1 CRM for financial services, Financial Services Cloud, can grow relationships, reduce cost to serve, and deliver personalized insights at scale.

6.
Field Service Management Software | Salesforce US
https://www.salesforc
.com/service/field-service-management/

Learn how field service management software can boost productivity for your front-line workforce, lower operating costs, and transform your service experience.

7.
AI-powered Intelligent Sales Automation | Pega
https://www.peg
.com/products/sales-automation/

Pega Sales Automation empowers your sales team to sell smarter with intelligent automation, decisioning, and analytics that lead to more sales.

8.
Pega Platform: Unleash enterprise agility | Pega
https://www.peg
.com/products/platform/

The best-in-class, low-code Pega Platform simplifies and streamlines to get work done.

9.
AI-Powered CX and Contact Center Solutions | CCaaS | 3CLogic
https://www.3clogi
.com/

3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.