Help Scout Alternatives (January 2026)

Help Scout

Help Scout: Shared Inbox, Help Center, & Live Chat Software

https://www.helpscou.com/

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

4.5/5

1,221+ reviews

Reviewed on:

G2
Capterra
Trustpilot
Trustradius
Producthunt
Shopify
Getapp
Softwareadvice
Wordpress
1.
Customer Communication Platform, Live Chat ＆ More | HelpCrunch
http://helpcrunc
.com/

HelpCrunch offers live chat, chatbot, knowledge base, popups, and email marketing tools for building strong customer relationships.

2.
Kayako — A Help Desk Software Platform
https://kayak
.com/

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

3.
Front - The Platform for Exceptional Customer Service at Scale
https://fron
.com/

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

4.
Helpwise: Easy-to-use & affordable customer service platform
https://helpwis
.io/

Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets.

5.
Userlike: Live Chat Software for Websites and Messaging Apps
https://www.userlik
.com/

Start the conversation on your website, stay in touch through messaging apps. √ Website chat √ Chatbots √ GDPR √ WhatsApp & more

6.
Help Desk Software for Stellar Customer Support | Teamwork Desk
https://www.teamwor
.com/desk/

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

7.
Olark
https://www.olar
.com/

Accessible live chat and chatbot software for sales, marketing and customer support on your website. Start talking to your customers today!

8.
LiveAgent | Simple Customer Support Software for Teams
https://www.liveagen
.com/

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

9.
Help Scout - Google Workspace Marketplace
https://workspace.googl
.com/marketplace/app/help_scout/545145119934/

Deliver human-centered service with email, live chat, and docs from Help Scout.