Olark Ratings (September 2025)
This page breaks down Olark ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Olark’s overall reputation. This data-driven overview will show you exactly how Olark is rated - including how it compares to competitors.
Olark's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:1,690 reviews
- Sources:G2, Capterra, Trustpilot, Trustradius, Producthunt, Getapp, Softwareadvice
- Last updated:September 1, 2025
Olark Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.3/5 | 223+ reviews | 01.09.25 |
 Capterra | 4.5/5 | 475+ reviews | 01.09.25 |
 Trustpilot | 2.8/5 | 3+ reviews | 01.09.25 |
 Trustradius | 5/5 | 35+ reviews | 03.02.25 |
 Producthunt | 5/5 | 4+ reviews | 05.08.25 |
 Getapp | 4.5/5 | 475+ reviews | 01.09.25 |
 Softwareadvice | 4.5/5 | 475+ reviews | 01.09.25 |
What is Olark?
Olark provides 24/7 affordable customer service with AI-powered chat, offering features such as live chat, chatbots, SMS texting, and real-time engagement. The platform is designed to be accessible, complying with WCAG 2.1 AA standards, and integrates with over 100 plugins and systems via a flexible API. Olark's tools enhance human skills, support sales, lead capture, and customer support, making it suitable for businesses, nonprofits, and educational institutions.
🤔 Olark vs Competitors: How Do Ratings Compare?
Check out Olark AlternativesFrequently Asked Questions
How trustworthy is Olark?
According to Capterra and G2 review sites Olark holds ratings of 4.5/5 and 4.3/5 respectively from 698 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Olark rated?
Olark has an average star rating of 4.5 out of 5 stars based on average of 1,690 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Olark public reviews pages on platforms: G2, Capterra, Trustpilot, Trustradius, Producthunt, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Olark is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.