Avaya Experience Platform Alternatives (January 2026)

Discover how Avaya's contact center expertise and solutions help transform your organization’s customer experience objectives into measurable results.

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1.
Communication and Collaboration | Avaya
https://www.avay
.com/en/products/ucaas/communication-collaboration/

Take the first step to innovative workplace communication with a stable communication core, advanced collaboration tools, and best-of-breed integrations that keep your tech stack intact.

2.
Genesys Cloud CX - AI-Powered Experience Orchestration Platform | Genesys
https://www.genesy
.com/genesys-cloud/

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

3.
Contact Center Solutions | Omnichannel Customer Experience | Genesys
https://www.genesy
.com/

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

4.
Contact Center and Customer Experience Solutions | Verizon
https://www.verizo
.com/business/products/contact-center-cx/

Deliver seamless omnichannel experiences with customer experience and contact center solutions from Verizon Business. Drive loyalty and capture the voice of the customer.

5.
Cloud Contact Center Platform | CCaaS | AI-Powered
https://www.talkdes
.com/

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

6.
AI-Led CX Transformation Platform Provider | Cyara
https://platform.spearlin
.com/

Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.

7.
Anywhere365® - Cloud Contact Center for Microsoft Teams
https://anywhere36
.io/

Delight customers with Anywhere365, the cloud-based contact center integrated with Microsoft Teams. Enhance communication, save time and save money.

8.
Call & Contact Center As A Service (CCaaS) Provider | Five9
https://www.five
.com/

Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo!

9.
Leading Customer Experience (CX) AI Platform | NICE
https://www.nic
.com/

Build relationships that last with the only AI purpose-built platform for customer experience (CX)