Totango Alternatives (September 2025)

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

ZapScale is the best customer success platform for SaaS with easy integrations, prebuilt KPIs & playbooks to proactively address customer needs, reduce churn & boost upsell

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend with Qualtrics XM.

Skalin helps growing SaaS better onboard, engage and grow their customers with powerful Health Scores, smart automations and project management capabilities.

Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.

In a world where user adoption drives revenue, Chameleon's software gives modern SaaS teams the most control, configuration, and customization to win with in-product UX.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

Zonka Feedback is an omnichannel Customer Feedback Software and Survey App to measure real-time CX Metrics like Net Promoter Score (NPS Surveys), CES & CSAT.

We build Customer Success Software that empowers organizations to acquire, service, and grow lifelong customers. Planhat is the #1 Customer Success Platform.

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

Get rid of churn, grow NRR, and make your Customer Success team a machine for growth with this platform made for CS, from the ground up

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.

Engage and retain employees in a hybrid workplace with Employee Surveys & Insights and Recognition & Rewards from WorkTango.

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

Recapped is the #1 platform for B2B sellers to collaborate with their prospects, customers, and partners. Execute the perfect sales process, enable your buyers, and forecast accurately with the Customer Collaboration Platform, Mutual Action Plans, Digital Sales Rooms, and Customer Onboarding Checklists. Enforce sales processes and sales methodologies like MEDDPICC, MEDDICC, BANT, and more.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Drive faster PLG experimentation with Bento AI builder - no need to wait on engineering

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

Create exceptional customer experiences at scale with Medallia

Onboard Customers faster with the software built to organize, automate, & manage your client onboarding process for modern customer success teams.

Powerful sales software to help your team close more deals, deepen relationships, and manage their pipeline more effectively — all on one connected platform.

EverAfter’s customer interface centralizes data, automates QBRs and onboarding, and delivers insights to scale success and accelerate time-to-value across the journey.

Vitally's all-in-one Customer Success Platform automates and scales your strategies, processes, and workflows with real-time customer data to drive measurable impact for your team and business.

CrowdPower is a simple automation platform that can onboard new users, reduce churn, keep your customers informed, and so much more.

WebEngage offers CDP, Omnichannel Campaign Manager and Web & App Personalization Engine - to help brands boost their revenue from existing customers.

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

Agile CRM Software is the best, easy, powerful yet affordable Customer Relationship Management (CRM) with sales and marketing automation for small businesses.

When your people thrive, so does your business. Discover how to optimize and deliver employee experiences at scale to grow your people and bottom line.

ClearSlide is the most complete platform for Sales Enablement + Engagement that integrates content, communications and actionable insights.

Zendesk quality assurance software offers AI-enhanced checks, insightful CX analytics, and agent engagement. Start a free trial today.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Accelerate your business growth by providing stellar customer experiences. Be the brand that customers love. Begin your FREE trial to #RefineExperience

Engage prospects and customers without spray and pray. Build personalized, engaging sequences that drive revenue and save time.

Turn Customer & Employee Feedback into Actionable Insights with Experience.com. Capture real-time feedback, manage reviews, elevate brand reputation, and unlock valuable insights. Find and refer the best professionals.

Interactive, personalized spaces for sales & CS teams and their buyers. Win deals & onboard clients on autopilot.

Turn users into your most valuable growth channel. Cello is the easiest way to add a P2P referral program to any SaaS product in hours.

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

Allego is the leading sales enablement platform combining sales training, coaching, content management, and digital selling to drive sales.

The #1 Sales Engagement Software to send personalized emails & automated follow-ups at scale. Leave the manual & repetitive tasks to Klenty. Focus more on building relationships and closing deals.

Centralize and organize customer product feedback from Success, Sales, and Support to build evidence-based roadmaps. For B2B SaaS Product teams.

Proposal software that gives sales leaders control and visibility into the most important stage of their sales process. Try Proposify free for 14 days.

Dock is a client-facing workspace that customers love. Dock makes it easy to create sales proposals, onboarding plans, client portals, and project hubs.

Textline's business texting software offers solutions for sales, marketing, customer service and beyond. Utilize the power of SMS to grow quickly.

Delight your prospects with interactive product demo software. Embed your product on your website, share in the sales cycle, and send in email campaigns.

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

Engage your customers like never before with CleverTap’s all-in-one customer engagement platform. From personalized messaging to automated campaigns, CleverTap platform offers a suite of powerful tools to help you connect with your audience at every stage of the customer journey. Get started with CleverTap today.

Harvestr is the all-in-one product management software platform where impact-driven teams across the organization collaborate to build successful products.

We give companies and investors the keys to their extended networks and the relationship data they need to accelerate sales, recruiting, and fundraising.

Unlock growth opportunities and increase customer loyalty with our comprehensive customer marketing platform. Showcase social proof, scale word-of-mouth, and drive conversions with Okendo.

Dossier is an app for organizing customer conversations, no matter where it happens, with zero disruption to the ways you already communicate. Based in San Francisco, Dossier is helping business owners, business professionals and teams around the globe intelligently sync their customer communication channels and organize documents, tasks and more. Welcome to a new way to build better customer relationships and a better business.

Get instant user engagement with beautiful in-product experiences - no code required. Launch a new feature tooltip or product tour with Lou in 2 minutes for $0.

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

Send your customers digital sales rooms & client onboarding plans to build momentum and drive action. The best part? Arrows is seamlessly connected to your pipelines in HubSpot.

Increase recurring revenue. Opencell's platform simplifies launch, scales with your business, and streamlines billing. Optimize sales cycles, improve customer experience, and gain valuable revenue insights. Start today!

Yotpo’s eCommerce retention marketing platform drives repeat shopper sales with connected solutions for reviews, SMS, email, loyalty, and subscriptions.

Designed specifically for today's Partnership Teams, recruit, onboard, engage, track, and reward your partners using a single and easy-to-use platform.

No-code & cost-effective one-stop solution for scalable app monetization. Build paywalls, run a/b tests, maximize conversion and retention, and analyze subscription performance.

Capture and leverage buying committee data with Nektar.ai. The only scalable solution to enhance reporting in Salesforce and Snowflake, empowering data-driven decisions at every business.

Demostack is the demo experience platform that lets you accelerate revenue with better product storytelling. Spin up a sales demo environment in minutes, tailor the story, and win more deals faster.

Nurture, convert, and onboard customers with a marketing automation platform built for B2B SaaS businesses.

Appcues is the most flexible way to build personalized product experiences. From user onboarding through adoption and retention. Get started for free.

Powered by AI, Language I/O delivers real-time, accurate translations for you and your customers in 150+ languages through seamless integrations with Salesforce, Zendesk, Oracle, ServiceNow, and more.

Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey.

Maximize GTM impact with Dataflo - the tailored data platform for leaders. Visualize, analyze, and gain insights with customizable dashboards.

Customer-led Growth Platform for Marketers Unlock the revenue potential of your customers Get Started Start Platform Tour Drive Customer-led Growth Across Every Channel Engage Customers Create real-time, omnichannel experiences using an enterprise-scale platform Personalize Experiences Combine configurable online, in-app programs with rich targeting Reward Progress Use a wide range of rewards to encourage behavior and

The customer onboarding and implementation software your team need to deliver projects on time, accelerate TTV, and increase customer stickiness

Unlock hyper-growth with Chargebee's Software-as-a-Service. Streamline revenue operations & grow your business efficiently. Join the trajectory to success now.

Make channel management easy! Our partner relationship management and partner portal software has the lowest TCO in the PRM industry.

Help remote and in-house contact center teams stay engaged and deliver great customer experiences.

Create and optimize in-app experiences that turn new users into champions. Onboard, engage, collect feedback, analyze user behavior; without coding.

The modern, flexible, and affordable way to invoice customers and track B2B SaaS metrics.

Easily organize and discover your content. Share securely with customers, get real time insights and automate processes

CloudCodes CASB Solutions that protects Business Cloud Data with one access on any device at any place. Secure Office 365, G Suite, Dropbox, Zoho, Salesforce, Zendesk, Freshdesk, etc Cloud apps. CloudCodes is a trustworthy name in CASB vendors with its multiple services. Access Control, DLP, SSO, Identity Management, Shadow IT.

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

Pendo’s product experience and digital adoption solutions help companies become product led and deliver digital experiences users love.

Our Customer Advocacy Saas product and professional services allow your company to strategically discover, nurture and mobilize customer advocates.

Customer data management solution that makes it simple to manage, automate, and maintain clean CRM data, enabling your teams to execute more efficiently.

Increase revenue with a powerful Cloud GTM solution. List, Manage, and Co-Sell with a zero engineering platform powered by unmatched cloud expertise.

The business phone and communication platform trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes.

Lerno is a Real-time Customer Intelligence Platform that helps B2B revenue teams unlock actionable insights from unstructured customer data.

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

Propel your business forward with Chargebee’s revenue recognition end-to-end automated, ASC 606 / IFRS-15 compliant software for SaaS.

CogniSaaS is a customer-centric onboarding and implementation platform that enables cross-functional collaboration with internal and external stakeholders.

Enhance your digital customer experience using powerful Medallia Digital Experience Analytics to capture real-time insights impacting digital experience.

Survicate lets you create engaging surveys with ease, including NPS, CSAT and CES. Collect continuous customer feedback with email, web, in-product and mobile app surveys.

Fullview lets you instantly monitor, control and analyze user sessions for faster real-time customer support and product analytics. No downloads. Forever free.

Premium referral solution focused on conversion optimizations & seasonal campaigns, offering reward-based referrals for global brand growth.

Federal Compass enables government contractors through a richly personalized opportunity and market intelligence platform.

The fastest way to fast user onboarding. Userflow lets your whole team build customized in-app tours, checklists and surveys, without code. Convert more customers and increase retention.

One-stop Cloud Communication Platform. Try Acefone’s omnichannel services, cloud contact centers, & virtual number calling. Get Free Trial Now!

Accelerate your sales process with a unified revenue platform: CPQ, Contract Management, Subscription Management, Proposals and e-Signature.

Increase retention and boost customer engagement with an easy to use loyalty program built for growing businesses

Datafi is an integrated data platform that empowers teams with business data on their terms - where and how they need it. Organizations of all sizes use Datafi to enable their employees to create real-time data-driven workflows and modern data applications to manage operations and gain insights into their operational data - all from an integrated data platform, securely accessible from anywhere, on any device.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!