ManageEngine ServiceDesk Plus Alternatives (September 2025)

ServiceDesk Plus is a flagship IT service management (ITSM) software with integrated IT asset management, CMDB, problem management, and change and release management, along with robust service desk capabilities. ServiceDesk Plus also includes native project management, and enterprise service management capabilities that enable service delivery management for all departments including those beyond IT such as HR, legal, facilities, and finance.

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2.
Help Desk Software With ITAM & IT Workflows - ITSM Platform
https://www.deepse
.com/

Deepser is a help desk software, customer support and IT Asset Management software. Exceptional for managing IT workflows. Try it for free.

3.
IT Data Analytics Software | IT Operations Analytics Tools - ManageEngine Analytics Plus
https://www.manageengin
.com/analytics-plus/

ManageEngine Analytics Plus is a self-service IT analytics solution, and provides a better look at your IT Data using rich visualizations & dashboards. Try Now!

4.
IT Service Desk Software | SolarWinds
https://www.solarwind
.com/service-desk/

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try SolarWinds Service Desk for free!

5.
IT Service Management Platform - Top ITSM Solution | TOPdesk
https://www.topdes
.com/

Discover TOPdesk's powerful IT service management platform. Streamline operations with our comprehensive ITSM and ESM solutions. Try a free trial today!

6.
Vulnerability Management Tool & Software - ManageEngine Vulnerability Manager Plus
https://www.manageengin
.com/vulnerability-management/

Vulnerability management tool lets you manage vulnerabilities from a centralized console & offers built-in patching. Try our enterprise vulnerability management software now!

7.
InvGate - Flexible no-code Service Management and Asset Management solution
https://invgat
.com/assets/

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

8.
Alloy Software | Top Rated ITSM and ITAM Solutions
https://www.alloysoftwar
.com/

Our ITSM, Service Desk, and ITAM software is designed to empower IT teams to achieve incredible results. Cloud and On-prem!

9.
InvGate - Flexible no-code Service Management and Asset Management solution
https://invgat
.com/insight/

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

10.
IT Help Desk Software and Ticketing System | Track-It!
https://www.tracki
.com/

IT Help Desk Software for help desks and service desks with Asset Management. Manage tickets, change requests, knowledge base and IT assets.

11.
IT Service Management (ITSM) Software | Ivanti
https://www.ivant
.com/products/ivanti-neurons-itsm/

Ivanti Neurons for ITSM software is a proven IT service management solution that transforms help desks and support teams into strategic business enablers.

12.
ITSM | IT Service Management | TeamDynamix
https://www.teamdynami
.com/products/itsm/

Take ITSM to new heights with no-code IT Service Management technology with low admin overhead, enterprise automation and integration.

13.
ManageEngine ADAudit Plus | A UBA-driven change auditor
https://www.manageengin
.com/products/active-directory-audit/

ADAudit Plus helps keep your Active Directory, file servers, Windows servers and workstations secure and compliant. Download a 30-day trial now.

14.
ITSM | IT Service Management - Alemba
https://alemb
.com/

Upgrading your ITSM tool? Alemba Service Manager offers a highly-functional, ITIL-aligned IT Service Management tool to suit all your business needs.

15.
Enterprise Patch Management Software | ManageEngine Patch Manager Plus
https://www.manageengin
.com/patch-management/

Patch Manager Plus, an all-around patching solution, offers automated patch deployment for Windows, macOS, and Linux endpoints. Try ManageEngine's Enterprise patch management software for free!

16.
ManageEngine Exchange Reporter Plus | Web Based Microsoft Exchange Server Reporting software - Reports on Exchange Servers, Mailboxes and Mailbox Sizes, Messages and Email Traffic.
https://www.manageengin
.com/products/exchange-reports/

ManageEngine Exchange Reporter Plus is a web based Exchange Server Reporting software. It provides reports on Exchange mailboxes, mailbox size, public folders, Exchange Servers, Active Directory and the entire Exchange Infrastructure in detail.

17.
ITSM Software | ITIL-aligned Service Desk Software - HaloITSM
https://haloits
.com/

Intuitive ITSM software for your Service Desk. Standardise your processes with a single, all-inclusive, unlimited IT service desk solution. Try for free!

18.
i-doit – IT-Dokumentation, CMDB, IT-Service Management
https://www.i-doi
.com/

i-doit bietet IT-Dokumentation, IT-Inventarisierung, Analyse und effizientes, automatisiertes IT-Asset Management. Für mehr IT-Sicherheit und Compliance.

19.
SMAX: IT Service Management (ITSM) Software | OpenText
https://www.opentex
.com/products/service-management-automation-x/

Service Management Automation X (SMAX) is a service desk and ITSM software and has one of the lowest total cost of ownership of all ITSM tools in the market.

20.
MSP Software for Endpoint Management - ManageEngine Endpoint Central MSP
https://www.manageengin
.com/desktop-management-msp/

ManageEngine Endpoint Central MSP(Formerly Desktop Central MSP) is a comprehensive endpoint management software for MSPs with features like automated patch management, IT asset management, custom script execution, etc. Learn more!

21.
Zoho Desk | Top Rated Customer Service Help Desk Software
https://www.zoh
.com/desk/

Zoho Desk is an online customer service help desk software for happier customers, empowered agents, and healthier businesses. Get a 15-day free trial.

22.
OneDesk | HelpDesk, Project Management & PSA Software
https://www.onedes
.com/

OneDesk is powerful helpdesk, project management, & PSA software in a single app. Support your customers and manage projects in one place.

23.
4me - The Complete Service Management Platform
https://www.4m
.com/

4me combines ITSM, ESM and SIAM capabilities so that IT, HR and Facilities can work together, as well as with external providers.

24.
IT Asset Management - ITAM - ServiceNow
https://www.serviceno
.com/products/it-asset-management.html/

Take control of your IT assets. Automate the end-to-end lifecycle for software, hardware, and cloud assets to optimize costs while reducing risk.

26.
Turbocharge ITSM and ITAM success with Virima
https://www.virim
.com/

Virima CMDB Discovery for hybrid environments, automated Service Mapping, and Visual Impact Display powers your ITSM and ITAM success.

27.
Service Desk - ITSM software for Microsoft 365 | ALVAO
https://www.alva
.com/en/service-desk/

Experience ALVAO helpdesk software for free for Microsoft 365. Enhance your IT, HR, and Facility processes for small and medium-sized businesses.

28.
IT Asset Management Software, ITAM, Asset Lifecycle Management - ManageEngine AssetExplorer
https://www.manageengin
.com/products/asset-explorer/

IT Asset Management Software (ITAM) from ManageEngine Asset Explorer to provide complete asset life cycle managment, hardware & software discovery and inventory with software license management and licensing compliance.

30.
MSP Technology - IT Management Software - ConnectWise
https://screenconnect.connectwis
.com/

Software tools, services, and a community of peers to help MSPs grow and manage their business. Get RMM, UMM, SOC, NOC, Cybersecurity - all in one integrated platform.

31.
Vistack.io | The ITSM with Superpowers
https://vistac
.io/

Vistack.io is an AI-driven IT Service Management (ITSM) platform designed for SMBs and mid-market companies. It integrates service desk functionality with asset and SaaS management, streamlining IT operations and reducing costs.

32.
Remote Access Software | Free Remote Support Software - Zoho Assist
https://www.zoh
.com/assist/

Get secure & easy remote access to desktops with Zoho Assist, the best remote support software trusted by global brands. Try our remote management software for free!

33.
OS Imaging and Deployment Software | ManageEngine OS Deployer
https://www.manageengin
.com/products/os-deployer/

OS Deployer is a comprehensive OS deployment solution that enables organizations to capture an image of OS and applications that can be deployed to laptops and desktops rapidly and easily.

35.
Application Monitoring Software and Tool - ManageEngine Applications Manager
https://www.manageengin
.com/products/applications_manager/

Applications Manager is an application monitoring tool that helps thousands of admins across the world to ensure maximum business service uptime. Try now!

36.
Autotask PSA Software for IT Professionals | Professional Services Automation
https://www.datt
.com/products/autotask-psa/

Datto’s Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based PSA platform providing a singular view of the entire business.

37.
Service Management Software | Sunrise Software
https://www.sunrisesoftwar
.com/

Service Management Software from Sunrise Software for IT, HR and MSPs - more than 25 years of expertise providing service management.

38.
Service Management Software to Centralize Support Teams | Vivantio
https://www.vivanti
.com/

Scale your service operations for B2B customer support, IT, HR, facilities, legal, finance, and GRC with enterprise functionality -- but without the heavy lift.

39.
IT Service Management (ITSM) - ServiceNow
https://www.serviceno
.com/products/itsm.html/

IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfill service requests, and streamline services.

40.
ManageEngine Endpoint Central | Unified Management and Security Solution for endpoints
https://www.manageengin
.com/products/desktop-central/

Endpoint Central (formerly Desktop Central) is a Unified Endpoint Management (UEM) & Endpoint protection suite that helps manage and secure various endpoints from a single console. Avail a free 30-day trial today!

41.
Software Asset Management - ServiceNow
https://www.serviceno
.com/products/software-asset-management.html/

Control risk, reduce software spend, and arrive quickly at outcomes—all from a single platform with Software Asset Management by ServiceNow.

42.
PDQ: Software Deployment & Inventory Management Done Right
https://www.pd
.com/

PDQ is software deployment and management made easy. With PDQ Deploy and PDQ Inventory, say hello to simple automation and straight-forward patch management.

43.
Flexera One | Visualize Your IT Estate
https://www.flexer
.com/products/flexera-one/

Flexera One enables IT professionals to reduce risk, improve security, drive strategic technology initiatives and maximize business value from their hybrid IT investments.

44.
Asset Panda: #1 Asset Management & Tracking Platform
https://www.assetpand
.com/

Our asset management and tracking platform helps track IT assets, inventory, equipment, and much more. Try our integrated asset solution today for free!

45.
IT Asset Managemet Software for Microsoft 365 | ALVAO
https://www.alva
.com/en/it-asset-management/

ALVAO ITAM software helps you manage a wide range of assets, such as hardware, software, data, and people - it is up to you what you want to track.

46.
Inventory management software | Online inventory management for businesses - Zoho Inventory
https://www.zoh
.com/us/inventory/

Inventory management software that enables you to handle inventory, orders, shipping, and warehouses. Switch to the best inventory software that is easy-to-use. Sign up today

48.
Knowledge Management Software & Sharing Tool - Zoho Wiki
https://www.zoh
.com/wiki/

Zoho Wiki is designed to deliver the best knowledge management and collaboration experience to businesses. Get started for FREE.

49.
Motadata: Unified Observability & IT Service Management Platform
https://www.motadat
.com/

Empower your operations with Motadata: Unified Observability & IT Service Management. Gain insights, streamline tasks, & optimize performance

50.
Setyl | The Complete IT Asset & License Management Platform
http://sety
.com/

Track and manage all your IT assets, software licenses, and assigned users in one place, and cut wasted IT spend, with the Setyl ITAM platform.

51.
Application Lifecycle Management - ALM Tools by Inflectra
https://www.inflectr
.com/Products/SpiraTeam/

SpiraTeam is the all-inclusive platform for managing your software development and application lifecycle. This robust solution offers a complete set of features for teams of all sizes, including agile project planning, requirements management, test case management, document and source code management, and bug, issue, and task tracking.

52.
Atera's RMM Software - AI-powered IT Meets Team Efficiency
https://www.ater
.com/

IT teams run better with Atera's IT management platform - including RMM, IT automations, patch management and groundbreaking AI ticketing capabilities.

53.
Application Lifecycle Management - ALM Tools, Software - Kovair
https://www.kovai
.com/alm/

Kovair ALM provides end-to-end Application Lifecycle Management - ALM solutions - Requirements, Test, Issues, Project, Risk, and Release Management.

54.
C2 - Flexible IT Service Management
https://c2-its
.com/

Use C2's simple, customer-centric platform to save time and increase IT operational effectiveness. Master your IT service workflows with C2 today.

55.
DCIM Software| Data Center Infrastructure Management Software System, Data Center Asset Management Software | NetZoom DCIM Tools
https://www.netzoo
.com/

Data Center managers and operators use NetZoom’s Data Center Infrastructure Management Solution, DCIM Software tool, to solve data center challenges of Asset management, Change management, Capacity management, and Connectivity management while Optimizing Power, Space, and Cooling. NetZoom Enterprise’s real-time Power, Thermal, CPU, and Health monitoring data drive analytics and integrated alert management system. NetZoom DCIM Software can improve operational efficiency in the data center, improve the capacity plan, utilize an automated workflow, reduce data center asset downtime, visualize full-detail rack elevations, and perform full life cycle data center asset management.

56.
Software asset management (SAM) - License Dashboard
http://www.licensedashboar
.com/

License Dashboard is the IT industry’s software asset management specialist. Maximize your organization’s potential and optimize costs with our SAM solutions

57.
Centreon | IT Infrastructure Monitoring Software
https://www.centreo
.com/

Centreon is a leading IT monitoring software that helps businesses ensure the availability and performance of their IT infrastructure. Try it for free.

58.
N-central RMM | RMM Software Built to Manage at Scale - N-able
https://www.n-abl
.com/products/n-central-rmm/

N-central gives mature MSPs & IT pros the edge to manage, automate, and orchestrate at scale. Browse the ultimate RMM platform built for the new era of IT.

59.
Remote Monitoring and Management | RMM by MSP360
https://www.msp36
.com/rmm/

Powerful RMM by MSP360. Painless remote monitoring and management for MSPs and IT teams to manage all aspects of the IT infrastructures effortlessly.

60.
Project Management Software | PSOhub
https://www.psohu
.com/

A professional services automation (PSA) solution integrating with HubSpot, Salesforce and Microsoft Dynamics. Featuring project management, task management, time tracking, and invoicing.

61.
Naverisk | RMM/Service Desk/PSA | Free Data Protect
https://www.naveris
.com/

Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation suite.

62.
Top Asset Management & Tracking Software - EZOfficeInventory
https://www.ezofficeinventor
.com/

Our cloud-based asset management software enables you to effortlessly manage, track, and report on equipment from anywhere, anytime. Try it now!

63.
SmartDeploy | Modern Desktop Management & Imaging Software
https://www.smartdeplo
.com/

SmartDeploy is the best intelligent desktop management software that replaces traditional imaging software and application deployment solutions.

64.
ManageEngine ADSelfService Plus - An identity security solution with adaptive MFA, enterprise SSO, and self-service password reset.
https://www.manageengin
.com/products/self-service-password/

ADSelfService Plus is an identity security solution that helps your organization achieve Zero Trust with adaptive multi-factor authentication, enterprise single sign-on, and self-service password management capabilities.

65.
Zoho One - The Operating System for Business
https://www.zoh
.com/one/

Grow your business with one smart and customizable system of integrated software for sales, marketing, support, accounting, operations, and HR.

66.
BMC Helix Client Management - BMC Software
https://www.bm
.com/it-solutions/bmc-helix-client-management.html/

BMC Helix Client Management automates endpoint management, lowers cost and security risk and maintains compliance for optimal service management.

67.
Remote Support & IT Process Automation EV Reach | EasyVista
https://www.easyvist
.com/products/reach-end-to-end-service/

Reach by EasyVista is an end-to-end service solution that enables teams to use self-help, self-healing, and be more proactive with their IT support services.

69.
Zoho CRM | Top-rated Sales CRM Software by Customers
https://www.zoh
.com/crm/

Zoho CRM is an online Sales CRM software to help manage your customer operations in one CRM platform. Trusted by over 100+ million users worldwide!

70.
AssetTiger: Free Online Asset Management Service
https://www.assettige
.com/

AssetTiger is the ultimate Free Online Asset Management Service with thousands of active accounts. Cloud-based, unlimited users, barcode scanning, mobile app.

71.
Virtual and Cloud-Based Call Center Dialer Software | Inbound and Outbound Call Center Solution India
https://www.intal
.io/

Intalk.io is Cloud Call Center Dialer software and best IVR service provider in India. Virtual Call Center Management Software with online ticketing system, Salesforce CTI Integration, ZOHO Telephony API and Freshdesk Phone Integration.

73.
Home - GLPI Project
https://glpi-projec
.org/

GLPI is a leading Service Management solution which offers Helpdesk, CMDB, Asset Management, Project Management on one platform.

74.
Network Monitoring Software & Solutions - ManageEngine OpManager
https://www.manageengin
.com/network-monitoring/

ManageEngine OpManager is an easy to use network monitoring software & an affordable network monitoring solution to monitor network devices such as routers, switches, & more. Try now!

75.
Priority ERP Pty Ltd
https://www.priorityer
.com/

Priority ERP is an Australian company specialising in the implemention of enterprise resource planning software from Eshbel Technologies. Priority gives business users the benefit of master data and full customer lifecycle management, from generating leads to recording price quotes and sales orders, shipping orders, receiving payments, handling service calls, and warehouse inventory management (WMS). Business intelligence tools allow you to track sales performance and order management, and provide a whole suite of customer and supplier related information – financial, logistical (supply chain) and operational. The platform also boasts a comprehensive framework for warehouse and inventory management. Modern business process automation and API integration capabilities round out the flexibility and power of the platform: SMS, Click2Pay, Click2Sign, NiceLabel, KeyPay, Zoho, and more.

76.
HR Software Solutions | Cloud based HRMS | HR System | Zoho People
https://www.zoh
.com/people/

Zoho People is your complete online HR solution. Automate and simplify your HR operations with our easy-to-use and customizable HR software. Start your 30-day free trial!

77.
Business Analytics Software | Business Intelligence Platform - Zoho Analytics
https://www.zoh
.com/analytics/

Zoho Analytics is a self-service business intelligence platform and analytics software that empowers you to create dashboards and analyze data. Sign up for free!

78.
BMC Helix Remedyforce - BMC Software
https://www.bm
.com/it-solutions/bmc-helix-remedyforce.html/

BMC Helix Remedyforce, built on Salesforce App Cloud, enables you to deliver high-speed service management that empowers users and accelerates the business.

79.
Contract Management Software - Zoho Contracts
https://www.zoh
.com/contracts/

A comprehensive contract management software that improves efficiency across all aspects of contract management. Try our contract management system for free!

80.
Integrated Finance Suite for Businesses | Zoho Finance Plus
https://www.zoh
.com/us/financeplus/

Zoho Finance offers you a comprehensive suite of online apps - invoicing, inventory, accounting, and more from a unified platform. Sign up for a free trial!

81.
Free Invoicing Software for Small Businesses | Zoho Invoice
https://www.zoh
.com/us/invoice/

Easily send invoices, collect payments, create quotes, track expenses. Perfect for small business owners to manage invoicing from desktops and mobile phones.

82.
Patch Manager: Remote Desktop Patch Software | Solarwinds
https://www.solarwind
.com/patch-manager/

Automate patching for Microsoft servers, workstations, and third-party applications with SolarWinds Patch Manager. Get a free trial!

83.
Kayako — A Help Desk Software Platform
https://kayak
.com/

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

84.
Complete Loan Management Software
https://www.vergentlm
.com/

Complete Loan Management Software - Proven origination, servicing, and end-to-end solutions to power your success.

85.
IT Service Management - Serviceaide
https://serviceaid
.com/

Optimize IT service management with Serviceaide. Streamline processes and enhance productivity. Elevate your IT operations today!

86.
Zoho IOT platform to build & deliver intelligent IoT applications
https://blogs.webnm
.com/

Connect, develop, & deliver IoT apps quickly & easily with state-of-the-art Cloud IoT Application Enablement Platform

87.
MSP password management - ManageEngine Password Manager Pro MSP
https://www.manageengin
.com/products/passwordmanagerpro/password-management-msp.html/

Password Manager Pro's MSP Edition allows service providers to centrally manage the privileged passwords of their clients through a fully automated, policy-driven approach.

88.
Network Configuration Management (NCM) Tools - ManageEngine Network Configuration Manager
https://www.manageengin
.com/network-configuration-manager/

ManageEngine Network Configuration Manager is a multi-vendor network change & configuration management software for switches, routers, and firewalls. Try now!

89.
Market-leading ITSM and ITOM solutions | EasyVista
https://www.easyvist
.com/

Free your organization from the complexities of IT service management and knowledge management with EasyVista's proven ITSM tool and self-help technology!

90.
Self-service data preparation tool & Software | Zoho DataPrep
https://www.zoh
.com/dataprep/

Self-service data preparation tools is designed to help you clean, transform & enrich raw data without the need for coding. Zoho DataPrep is powered by AI-capabilities to easily prepare data for better analysis.

91.
Observability and IT Management Platform | SolarWinds
https://www.solarwind
.com/web-help-desk/

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

92.
Zoho Books - Google Workspace Marketplace
https://workspace.googl
.com/marketplace/app/zoho_books/932402265855/

Zoho Books is your one stop shop online accounting software for managing your business. Its beautiful interface, non jargon text and features like bank feeds makes accounting an enjoyable experience.

93.
Observability and IT Management Platform | SolarWinds
https://www.solarwind
.com/remote-support-software/

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

94.
Observability and IT Management Platform | SolarWinds
https://www.solarwind
.com/voip-network-quality-manager/

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

95.
Log management solution | IT compliance tool - ManageEngine EventLog Analyzer
https://www.manageengin
.com/products/eventlog/

EventLog Analyzer is an affordable log management & IT compliance software that collects, analyzes, correlates, and archives log data from different devices and application to ensure network security.

96.
Observability and IT Management Platform | SolarWinds
https://www.solarwind
.com/loggly/

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

97.
ITOM - Enterprise IT Operations Management - ServiceNow
https://www.serviceno
.com/products/it-operations-management.html/

ServiceNow ITOM enables organizations to gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.

98.
Observability and IT Management Platform | SolarWinds
https://www.solarwind
.com/task-factory/

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

99.
Form Builder | Create Free Online Forms - Zoho Forms
https://www.zoh
.com/forms/

Zoho Forms is a powerful online form builder for businesses. Build and share forms online, and easily collaborate with your team. Try our free online form builder!