TOPdesk Ratings (September 2025)
This page breaks down TOPdesk ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand TOPdesk’s overall reputation. This data-driven overview will show you exactly how TOPdesk is rated - including how it compares to competitors.
TOPdesk's Overall Rating Summary
- Average Rating:4.4/5
- Total Reviews:2,002 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Facebook, Trustpilot
- Last updated:September 1, 2025
TOPdesk Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.2/5 | 28+ reviews | 01.09.25 |
 Capterra | 4.4/5 | 109+ reviews | 01.09.25 |
 Trustradius | 4/5 | 470+ reviews | 01.09.25 |
 Gartner | 4.5/5 | 1,165+ reviews | 01.09.25 |
 Getapp | 4.4/5 | 109+ reviews | 01.09.25 |
 Softwareadvice | 4.4/5 | 109+ reviews | 01.09.25 |
 Facebook | 3.2/5 | 11+ reviews | 01.09.25 |
 Trustpilot | 3.7/5 | 1+ reviews | 07.07.25 |
What is TOPdesk?
TOPdesk is a service management platform designed to simplify IT service desk operations, offering features like asset management, change management, dashboard & reporting, incident management, and a self-service portal. It is quick to set up with templates and best practices, easy to tweak for continual service improvements, and provides guidance from real people. The platform helps categorize and prioritize incoming tickets, capture and share collective knowledge, and offers a clear overview of key metrics to improve team performance.
🤔 TOPdesk vs Competitors: How Do Ratings Compare?
Check out TOPdesk AlternativesFrequently Asked Questions
How trustworthy is TOPdesk?
According to Gartner and Trustradius review sites TOPdesk holds ratings of 4.5/5 and 4/5 respectively from 1,635 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is TOPdesk rated?
TOPdesk has an average star rating of 4.4 out of 5 stars based on average of 2,002 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from TOPdesk public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice, Facebook, Trustpilot. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for TOPdesk is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.