Kustomer Alternatives (January 2026)

Kustomer

The AI-Powered Customer Service CRM Platform | Kustomer

http://www.kustome.com/

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

4.4/5

813+ reviews

Reviewed on:

G2
Capterra
Trustradius
Gartner
Shopify
Trustpilot
Getapp
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Facebook
1.
AI Powered Customer Service Automation Platform | Kommunicate
https://www.kommunicat
.io/

Deliver a superior customer experience with generative AI powered chatbots and live chat for customer service. Get Started Free

2.
Intercom: The complete AI-first customer service solution
https://www.interco
.com/

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

3.
Intercom: The complete AI-first customer service solution
https://www.interco
.com/live-chat/

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

4.
AI-powered Omnichannel CX and Support Platform | Simplify360
https://simplify36
.com/

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

5.
Customer Service Suite: AI Powered Support and Chat Software - Freshworks
https://www.freshwork
.com/customer-service-suite/

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

6.
AI-First Customer Service Platform | Helpshift
https://www.helpshif
.com/

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

7.
The AI Customer Experience Platform for Ecommerce | Gorgias
https://gorgia
.io/

Gorgias is the leading AI customer experience platform for ecommerce stores. Trusted by over 15,000 merchants worldwide.

8.
MessageMind - Your 24/7 AI-Powered Customer Service
https://messagemin
.ai/

Elevate your business customer service with MessageMind AI: seamless, multi-platform 24/7 support in over 80 languages.

9.
Dixa | Conversational Customer Service Platform
https://dix
.com/

Unlock customer loyalty at scale. Book a demo today and experience the power of Dixa's all-in-one AI-driven customer service platform.