Gorgias Alternatives (January 2026)

Gorgias

The AI Customer Experience Platform for Ecommerce | Gorgias

https://gorgia.io/

Gorgias is the leading AI customer experience platform for ecommerce stores. Trusted by over 15,000 merchants worldwide.

4.3/5

1,818+ reviews

Reviewed on:

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1.
Octocom: The AI-first customer support solution for e-commerce
https://www.octoco
.ai/

Octocom is the complete AI-first customer service solution for e-commerce, giving exceptional pre-sale and post-sale experiences with omnichannel AI agents.

2.
The smartest AI agent for Gorgias | PerfectBot
https://perfectbo
.ai/

PerfectBot is an AI-powered chatbot designed to streamline ecommerce customer service. It works as an add-on for Gorgias.

3.
DigitalGenius – The AI concierge built for Ecommerce
https://www.digitalgeniu
.com/

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

4.
The AI-Powered Customer Service CRM Platform | Kustomer
http://www.kustome
.com/

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

5.
Coveo: AI-Search & Generative Experiences
https://www.cove
.com/

Coveo AI. Providing Advanced search. Relevant recommendations. Unrivaled personalization The leading platform for powering ecommerce, customer service, workplace and website.

6.
Zowie - Unlock the Power of Conversation
https://getzowi
.com/

Zowie is the AI customer service suite built for ecommerce. Save money, make money, and wow your customers by delivering value in every interaction.

7.
Siena AI | Empathic AI customer service that's almost human
https://www.sien
.cx/

The autonomous customer service platform designed for commerce. Combine the best of human empathy and intelligent automation to transform the way your customer service teams operate and engage with shoppers.

8.
Faster, smarter customer support for eCommerce | eDesk
https://www.edes
.com/

eDesk's eCommerce customer service software combines tickets from everywhere you sell with order data; for easier management by customer support teams. Get started today.

9.
Digital Retail Solutions: Personalization, CDP & Analytics - Algonomy
https://algonom
.com/

Algonomy's AI-powered personalization solution and real-time CDP help retail brands deliver individualized experiences across channels. Learn more.