Genesys Alternatives (January 2026)

Contact Center Solutions | Omnichannel Customer Experience | Genesys

https://www.genesy.com/

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

4.2/5

4,378+ reviews

Reviewed on:

Genesys Cloud CX - AI-Powered Experience Orchestration Platform | Genesys

https://www.genesy

.com/genesys-cloud/

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

Genesys Cloud EX — improving employee experience | Genesys

https://www.genesy

.com/genesys-cloud-ex/

Make your employees’ lives easier with Genesys Cloud EX. Get an all-in-one employee experience solution. Discover better EX today.

Contact Center and Customer Experience Solutions | Verizon

https://www.verizo

.com/business/products/contact-center-cx/

Deliver seamless omnichannel experiences with customer experience and contact center solutions from Verizon Business. Drive loyalty and capture the voice of the customer.

Cloud Contact Center Platform | CCaaS | AI-Powered

https://www.talkdes

.com/

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

Call & Contact Center As A Service (CCaaS) Provider | Five9

https://www.five

.com/

Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo!

Avaya Experience Platform | Cloud-Based Contact Solutions

https://www.avay

.com/en/products/experience-platform/

Discover how Avaya's contact center expertise and solutions help transform your organization’s customer experience objectives into measurable results.

Speech Analytics Software for Contact Centers | Verint

https://www.verin

.com/speech-analytics/

Verint Speech Analytics helps you to transcribe & analyze millions of calls, discover customer insights & improve contact center performance

AI-Powered CX and Contact Center Solutions | CCaaS | 3CLogic

https://www.3clogi

.com/

3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.

PureSocial – Integra todos tus canales digitales

https://puresocia

.cx/

Integra todos tus canales digitales Enriquece tu Contact Center Genesys incorporandoredes sociales, mensajería digital y videollamadas. Contacto Video PureSocial incorpora todos los canales digital