Freshworks Alternatives (January 2026)

Freshworks makes easy-to-use business software. We are a leading provider of modern SaaS solutions that solve multiple, complex business problems.

4.4/5

9,295+ reviews

Reviewed on:

G2
Trustpilot
Gartner
Producthunt
Trustradius
1.
Customer Service Suite: AI Powered Support and Chat Software - Freshworks
https://www.freshwork
.com/customer-service-suite/

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

2.
Knowlarity - Virtual Number, IVR, Toll-Free Number, Cloud Telephony
https://www.knowlarit
.com/

Knowlarity is a leading cloud business communication solution provider with cloud telephony - virtual number, ivr, toll-free number, call center software, AI products (speech, chatbot and voicebots), video & messaging solutions.

3.
Customer service software for the best customer experiences | Zendesk
https://www.zendes
.com/service/

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

4.
Cloud Contact Center Platform | CCaaS | AI-Powered
https://www.talkdes
.com/

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

5.
Gmail Gadget | Google widgets integration | Freshservice
https://www.freshwork
.com/freshservice/solutions/gmail-gadget-service-desk/

Tired handling emails about IT issues? Add Freshservice widget to incoming mail using Google gadgets to let agents create a ticket whenever such a mail comes in.

6.
Business 💬 Live Chat Software for E-commerce | LiveChat
https://www.livecha
.com/

Expand your online sales through an all-in-one live chat app. Support and sell simultaneously. Start a free trial today! Trusted by over 37,000 businesses.

7.
Aisera: ChatGPT and AI Search for the Enterprise
https://aiser
.com/

Our Generative AI Solutions & ChatGPT for Enterprise Helps Automate Workflows For IT, HR, Customer Support, Sales and Operations At Scale!

8.
Support Solutions for Better Business Communications - LiveHelpNow
http://www.livehelpno
.net/

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.

9.
WHIZTEC Agile Intelligent Enterprise and Smart Supply Chain on Cloud
https://www.whizte
.com/scm.php/

is the market and technology leader in business software solutions, providing comprehensive business software through WHIZTEC applications, services and support. Learn what WHIZTEC business solutions can do for your business.