Emplifi Service Cloud Alternatives (January 2026)

Emplifi Service Cloud

Service Cloud | Customer Care Platform for CX Leaders | Emplifi

https://emplif.io/products/customer-care/

Emplifi Service Cloud is a comprehensive customer care platform for CX leaders. Learn how Service Cloud elevates experiences across the customer journey.

4.3/5

100+ reviews

Reviewed on:

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1.
Customer Engagement & Social Media Marketing Platform
https://emplif
.io/

Optimize the customer journey and close the CX gap with Emplifi's customer engagement platform and social media marketing, commerce, and care solutions.

2.
AI-powered Omnichannel CX and Support Platform | Simplify360
https://simplify36
.com/

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

3.
Sprinklr Service: The Leading AI-Powered CCaaS Platform
https://www.sprinkl
.com/products/customer-service/

Sprinklr Service is an AI-powered CCaaS platform that can help you engage with customers across 30+ digital & traditional channels. Start a 30-day free trial!

4.
Customer Care Software - Frontline Care
https://www.qualtric
.com/frontline/care/

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

5.
Genesys Cloud CX - AI-Powered Experience Orchestration Platform | Genesys
https://www.genesy
.com/genesys-cloud/

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

6.
Cloud Contact Center Platform | CCaaS | AI-Powered
https://www.talkdes
.com/

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

7.
Customer Service Platform - Rated #1 Easiest-To-Use | Gladly
https://www.gladl
.com/

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

8.
Social Marketing Cloud | End-to-end social marketing for modern enterprises
https://emplif
.io/products/social-media-marketing/

Manage your enterprise-scale social media marketing strategy with Emplifi’s end-to-end solution. See it in action with a demo!

9.
Locobuzz : A Unified Customer Experience Management Platform
https://www.locobuz
.com/

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers