Emplifi Service Cloud Ratings (September 2025)
This page breaks down Emplifi Service Cloud ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand Emplifi Service Cloud’s overall reputation. This data-driven overview will show you exactly how Emplifi Service Cloud is rated - including how it compares to competitors.
Emplifi Service Cloud's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:100 reviews
- Sources:G2, Capterra, Trustradius, Gartner
- Last updated:September 1, 2025
Emplifi Service Cloud Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 52+ reviews | 05.08.25 |
 Capterra | 0/5 | 0+ reviews | 14.08.24 |
 Trustradius | 4/5 | 14+ reviews | 05.08.25 |
 Gartner | 4.3/5 | 34+ reviews | 05.08.25 |
What is Emplifi Service Cloud?
Emplifi offers solutions for social marketing, commerce, and customer care, including features like content velocity, influencer marketing optimization, shoppable UGC, and digital customer self-service. The Emplifi CX Cloud provides tools to close the CX gap with products like Social Marketing Cloud, Social Commerce Cloud, and Service Cloud, which include capabilities such as chatbots, email automation, and omnichannel support. Emplifi's Service Cloud enhances customer service with automation, AI, and comprehensive case management to improve response times and customer satisfaction.
🤔 Emplifi Service Cloud vs Competitors: How Do Ratings Compare?
Check out Emplifi Service Cloud AlternativesFrequently Asked Questions
How trustworthy is Emplifi Service Cloud?
According to G2 and Gartner review sites Emplifi Service Cloud holds ratings of 4.4/5 and 4.3/5 respectively from 86 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is Emplifi Service Cloud rated?
Emplifi Service Cloud has an average star rating of 4.3 out of 5 stars based on average of 100 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from Emplifi Service Cloud public reviews pages on platforms: G2, Capterra, Trustradius, Gartner. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for Emplifi Service Cloud is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.