eGain Messaging Hub Alternatives (January 2026)

With eGain Messaging Hub, eGain has rearchitected its platform to handle messaging channels and consumer-to-business interactions over them, in a new way.

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1.
Customer Engagement for Digital Channels | Verint
https://www.verin
.com/telephony-and-digital-channels/digital-channels/

Engage with your customers at scale on digital channels, including private messaging, communities, email, live chat, and voice self-service.

3.
Gupshup - Conversational tools for customer engagement - Gupshup
https://www.gupshu
.io/developer/home/

Build AI-powered chatbots to automate customer acquisition, marketing, commerce, and support to maximize customer lifetime value and reduce the cost of service

4.
Transform CX with Quiq: Conversational AI Platform
https://qui
.com/

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

5.
The Best Conversational AI Platform for Business | LivePerson
https://www.liveperso
.com/

LivePerson's Conversational AI platform helps brands embrace digital-first customer conversations for better scale, engagement, and results.

8.
Virtual Sales Coach and AI Sales Assistant Software | eGain
https://www.egai
.com/sales-advisor/

eGain Sales Advisor, powered by an awarded AI reasoning technology, knowledge, & contextual offers, helps all sales reps perform like star agents.

9.
Infobip - The best omnichannel marketing platform
https://www.infobi
.com/

Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs