eGain Knowledge+AI Ratings (September 2025)
This page breaks down eGain Knowledge+AI ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand eGain Knowledge+AI’s overall reputation. This data-driven overview will show you exactly how eGain Knowledge+AI is rated - including how it compares to competitors.
eGain Knowledge+AI's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:142 reviews
- Sources:G2, Trustradius, Gartner, Trustpilot, Facebook, Getapp
- Last updated:September 1, 2025
eGain Knowledge+AI Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4/5 | 10+ reviews | 08.06.25 |
 Trustradius | 4.5/5 | 9+ reviews | 07.07.25 |
 Gartner | 4.6/5 | 102+ reviews | 05.08.25 |
 Trustpilot | 2.5/5 | 5+ reviews | 01.09.25 |
 Facebook | 3/5 | 14+ reviews | 05.08.25 |
 Getapp | 4/5 | 2+ reviews | 07.07.25 |
What is eGain Knowledge+AI?
eGain offers a suite of products including the eGain Knowledge Hub, eGain Conversation Hub, and eGain Analytics Hub, designed to provide trusted answers for customer queries, connect silos, and reduce costs. Their solutions cater to various industries such as Banking, Financial Services, Government, Healthcare, and more, with capabilities like AI-driven knowledge management, multiple integrations, and customizable platforms. eGain also provides a guided innovation consumption model called eGain Innovation in 30 Days™, enabling rapid deployment of AI-powered customer service.
🤔 eGain Knowledge+AI vs Competitors: How Do Ratings Compare?
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How trustworthy is eGain Knowledge+AI?
According to Gartner and Trustradius review sites eGain Knowledge+AI holds ratings of 4.6/5 and 4.5/5 respectively from 111 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is eGain Knowledge+AI rated?
eGain Knowledge+AI has an average star rating of 4.3 out of 5 stars based on average of 142 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from eGain Knowledge+AI public reviews pages on platforms: G2, Trustradius, Gartner, Trustpilot, Facebook, Getapp. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for eGain Knowledge+AI is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.