eGain Knowledge+AI Alternatives (January 2026)

#1 AI Knowledge Platform for Customer Engagement | eGain

https://www.egai.com/

The #1 knowledge-powered customer engagement platform for enterprise and government

4.3/5

142+ reviews

Reviewed on:

Customer Messaging Hub & AI Platform | eGain

https://www.egai

.com/customer-messaging-hub/

With eGain Messaging Hub, eGain has rearchitected its platform to handle messaging channels and consumer-to-business interactions over them, in a new way.

Solve The Customer's Need At The First Interaction - Engageware

https://engagewar

.com/

The only end-to-end customer engagement platform powered by proven conversational and generative AI technology.

Customer Engagement for Digital Channels | Verint

https://www.verin

.com/telephony-and-digital-channels/digital-channels/

Engage with your customers at scale on digital channels, including private messaging, communities, email, live chat, and voice self-service.

Leading Customer Experience (CX) AI Platform | NICE

https://www.nic

.com/

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

Conversational AI Platform for Enterprise | boost.ai

https://www.boos

.ai/

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

Virtual Sales Coach and AI Sales Assistant Software | eGain

https://www.egai

.com/sales-advisor/

eGain Sales Advisor, powered by an awarded AI reasoning technology, knowledge, & contextual offers, helps all sales reps perform like star agents.

Generative & conversational AI powered customer service agents for your business

https://cognig

.ai/

Generative and conversational AI powered customer service agents for your business. Get a demo or try free now!

Conversational AI for Customer Support Automation - Verloop.io

https://verloo

.io/

Verloop.io provides Conversational AI solution for customer support automation. Explore our Conversational AI platform to deliver delightful support experience.

Knowledge Management Solutions - Verint

https://www.verin

.com/knowledge-management/

Discover how Verint Knowledge Management can help to drive efficiency, consistency & agility across the workforce. Deliver the right knowledge, at the right time.