Twig AI Alternatives (September 2025)

Twig is AI co-pilot for customer experience teams with complex product

4.9/5

18+ reviews

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1.
Customer Support AI | CX Automation Platform | Forethought
https://www.forethough
.ai/

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

2.
Customer Support AI | CX Automation Platform | Forethought
https://forethough
.ai/

Lower support costs while providing a top-tier customer experience every time. Unlock efficiency with the only autonomous customer support AI platform.

3.
QueryPal
https://www.querypa
.com/

QueryPal: AI-Powered Ticket Automation for Modern Support Teams. Our solution integrates with Zendesk, Intercom, Freshdesk, and Salesforce, drafting accurate responses in seconds.

4.
Lang.ai - Unlock CX data with easy-to-use AI
https://www.lan
.ai/

Eliminate support inefficiencies and spot granular consumer insights. Less churn. Better products. More accurate Business Intelligence.

6.
AI customer conversation analytics | Warwick Analytics
https://www.warwickanalytic
.com/

AI for contact centers and CX. Turn customer feedback into insight. Machine Learning, Sentiment Analysis, Self Adapting Analytics and Automation. Free Trial.

7.
AI CX Workflow Platform for B2C Enterprises | Zingtree
https://zingtre
.com/

Zingtree's platform helps you uncover and implement automation opportunities at scale by utilizing your expertise, data, apps, knowledge, and business intent.

8.
Enterprise grade CX Automation Platform for Businesses - Twixor
https://twixo
.com/

A CX Automation platform enhancing business scalability and automates customer journeys across multiple channels, Increase CSAT & reduce costs

9.
Enabling Performance, Improving People | AmplifAI
https://www.amplifa
.com/

Make CX fly with employee-centric AI. For contact center operators that want to amplify their teams with AI, rather than replace them.

10.
Clootrack - Understand the WHY behind Customer Experience
https://www.clootrac
.com/

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

11.
Language Model Copilot and API Toolkit | Sapling
https://saplin
.ai/

Sapling language model copilot for customer-facing teams. Sapling integrates with messaging platforms to improve response quality and efficiency.

12.
Neuron7.ai - Service Resolution Intelligence
https://www.neuron
.ai/

Resolve issues faster, the first time, in complex service environments. AI learns from your data and people to deliver accurate, turn-by-turn guidance.

13.
Loris – Conversational Intelligence for Leading Brands
https://lori
.ai/

Loris gives you the answers you need to make better CX decisions, from why customers are contacting you to how well your teams are resolving issues.

14.
AI-First Customer Service Platform | Helpshift
https://www.helpshif
.com/

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

15.
AI-Powered Customer Service for Enterprise
https://aptedg
.io/

AptEdge's AI Customer Service transforms apps into answers for your agents. Automate your support process with AnswerGPT to Improve Productivity by 67%.

17.
Lumoa - The Intelligent Customer Experience Platform
https://lumo
.me/

With Lumoa, you see in real time what makes your customer experience better or worst. Close the loop on customer feedback with our customer experience platform.

18.
AI-driven Customer Intelligence Platform - Idiomatic
https://www.idiomati
.io/

Idiomatic's powerful AI-driven customer intelligence platform turns all of your customer feedback into a complete, data-driven voice of customer picture.

19.
Contact Center AI | Google Cloud
https://cloud.googl
.com/solutions/contact-center/

Automate your call center and provide more personalized, intuitive, and AI-driven customer service interactions.

20.
Automate Customer Service with GPT-Powered Agent Assist | IrisAgent
https://irisagen
.com/

IrisAgent's GPT-powered agent assist helps in customer support automation, ticket tagging and routing. Boost your Net Promoter Score & speed up Mean Time to Resolution

21.
SentiSum | AI-Powered Customer Experience Analytics Platform
https://www.sentisu
.com/

SentiSum's AI engine extracts granular customer insights from every support conversation, phone call, and customer experience program in real time.

22.
Feedier: AI-Driven Customer Intelligence Platform
https://feedie
.com/

Elevate your company's digital transformation with the industry's most intuitive Customer Intelligence platform.

23.
My AskAI — Your AI Agent for Customer Support
https://www.myaska
.com/

Save your customer support team hours, every day, from answering the same questions with an AI chatbot that can resolve up to 75% of support requests.

24.
AI-powered Omnichannel CX and Support Platform | Simplify360
https://simplify36
.com/

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

25.
Feedback Analytics for Product teams
https://birdi
.ai/

Transform thousands of user feedback into insights with our Feedback Analytics Platform and take faster product decisions

26.
Salevant | AI Sales Assistant
https://www.salevan
.ai/

Salevant introduces Yog GPT which helps you handle customer queries like a pro. Try our AI Assistant to meet every customer expectation and empower a team to be 10x more efficient.

27.
DigitalGenius – The AI concierge built for Ecommerce
https://www.digitalgeniu
.com/

Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.

28.
#1 Conversational AI - Enterprise Customer Service Support - Netomi
https://netom
.com/

AI customer service and support takes care of the customers you work hard to win. More than a chatbot, discover Netomi's automated customer service.

29.
Artificial Intelligence Solutions for Call Centers | Level AI
https://theleve
.ai/

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance. Request a demo today.

30.
Cresta AI | Generative AI for the Intelligent Contact Center
https://crest
.com/

Self-service, live coaching, & post call insights. Generative AI-driven contact center intelligence allows teams to make every customer conversation count.

31.
Tiledesk: Automated Customer Service with an AI Agent
https://tiledes
.com/

Tiledesk empowers businesses to establish AI Agents across various channels, offering automated customer service and enhancing customer engagement. Get started free.

32.
Artificial intelligence for business. Conversational AI
https://www.voz
.co/

With conversational AI we evolve the relationship of companies with their customers : Conversation Assistants, Speech Analytics, Collection, SAC, Qualified Leads.

34.
Best Conversational CRM Powered by Generative AI
https://hapti
.ai/

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

35.
Dashworks | AI Knowledge Assistant for Enterprises
https://dashwork
.ai/

Dashworks is the AI knowledge assistant for work. Unify your knowledge bases and get instant AI-powered answers to your questions.

36.
The AI-Powered Customer Service CRM Platform | Kustomer
http://www.kustome
.com/

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.

37.
Customer Feedback Analytics Platform
https://kapich
.com/

Top-rated customer feedback analytics platform. Instant insights. No setup or coding. Kapiche ingests & analyzes feedback in minutes for real customer insights.

38.
AI-Powered Sales Meeting Insights Software
http://goodmeeting
.ai/

Transform your sales and customer success teams. Record calls / customer meetings, review AI-curated reels of key meeting moments, human-level summaries / notes. Coach and collaborate with meeting insights.

39.
Conversational AI for Customer Support Automation - Verloop.io
https://verloo
.io/

Verloop.io provides Conversational AI solution for customer support automation. Explore our Conversational AI platform to deliver delightful support experience.

40.
Convin: Omnichannel Contact Centers Powered By Conversation Intelligence
https://convi
.ai/

Transform omnichannel contact center performance by automating call quality monitoring, behavioral analysis, and agent coaching.

41.
Transform CX with Quiq: Conversational AI Platform
https://qui
.com/

Check out Quiq's AI-powered conversational CX and business messaging platform. Schedule a live demo or contact us today.

42.
Moveworks: Automate Employee Support
https://www.movework
.com/

Moveworks empower your workforce to search information, automate tasks, and create content with generative AI.

43.
AI-Optimized Customer and Employee Experiences - Kore.ai
https://kor
.ai/

Kore.ai automates front-office and back-office interactions for every industry by deploying conversational AI-first virtual assistants and process assistants.

44.
Keatext | AI-Based Text Analytics
https://www.keatex
.ai/

Analyze reviews, surveys, and support tickets in one platform that provides AI-based recommendations to improve customer satisfaction.

46.
Artiwise VoC | AI-Powered Voice of the Customers Platform
https://www.artiwis
.com/en/main-page/

Discover real-time customer sentiments and emotions with our AI-powered VoC solution. Boost CX today with Artiwise!

47.
UpdateAI - The AI Superpower for Account Teams
https://updat
.ai/

Maximize the Impact of Every Customer Interaction: Gain Meeting, Account, and Portfolio Insights

48.
Intercom: The complete AI-first customer service solution
https://www.interco
.com/live-chat/

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

49.
Intercom: The complete AI-first customer service solution
https://www.interco
.com/

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

50.
Lixsa.ai - Your Dream Customer Care Service, Powered by AI
https://www.lixs
.ai/

Lixsa.ai - Boost your customers' satisfaction, save time, and automate the management of sales, bookings, and inquiries.

51.
Octocom: The AI-first customer support solution for e-commerce
https://www.octoco
.ai/

Octocom is the complete AI-first customer service solution for e-commerce, giving exceptional pre-sale and post-sale experiences with omnichannel AI agents.

52.
DeepConverse - AI Chatbot for Customer Service Automation
https://www.deepconvers
.com/

Automate your customer service process with an advanced AI-driven platform from DeepConverse. Improve customer experience and growth with our AI solution.

53.
Home - Canvs AI
https://canv
.ai/

Canvs AI is an AI-powered text analysis platform built for consumer insights, market research and customer experience (CX) management.

54.
Capturi – Value-creating conversations start here
https://captur
.com/

Use AI to transform your customer interactions. Turn ordinary conversations into extraordinary and value-driven exchanges, and ensure that every interaction, whether with artificial agents or humans, is productive and memorable.

55.
How AI Self-Service Improves Your Customer Support - AnswerDash
https://www.answerdas
.com/

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

56.
Leading Customer Experience Management software | Cemantica
https://www.cemantic
.com/

Discover Cemantica, leading customer experience management software designed to empower CX strategies with advanced journey maps and VoC integration.

57.
Espressive | AI Automation To Reduce Costs
https://www.espressiv
.com/

Espressive's AI-driven automation elevates workplace support for enterprises, enhancing productivity & satisfaction from day 1.

58.
Siena AI | Empathic AI customer service that's almost human
https://www.sien
.cx/

The autonomous customer service platform designed for commerce. Combine the best of human empathy and intelligent automation to transform the way your customer service teams operate and engage with shoppers.

59.
UserTesting Human Insight Platform | Improve Customer Experience (CX)
https://www.usertestin
.com/

Whether you're focused on UI, UX Research, Design, or CX, with the UserTesting Platform you can get customer feedback to improve digital experiences and drive innovation

60.
Leading Customer Experience (CX) AI Platform | NICE
https://www.nic
.com/

Build relationships that last with the only AI purpose-built platform for customer experience (CX)

61.
Supervity | Your AI Coach to Learn the Skills of the Future
https://www.supervit
.ai/

Unlock the power of AI learning with Supervity. Browse through a vast library of AI skills created by domain experts for instant in-app learning.

62.
AI Vendor Security Questionnaire Response | Conveyor
https://conveyo
.com/

Conveyor’s AI-powered security review platform automatically answers security questionnaires and lets you share your SOC 2 and other security documents with 1-click so you can close deals faster.

63.
Customer experience (CX) platform – Nicereply
https://nicerepl
.com/

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

64.
The smartest AI agent for Gorgias | PerfectBot
https://perfectbo
.ai/

PerfectBot is an AI-powered chatbot designed to streamline ecommerce customer service. It works as an add-on for Gorgias.

65.
Best Experience Platform | CX, BX, EX | Omind
https://www.omin
.ai/

Discover Omind.ai's Experience Platform Management Software. Elevate customer satisfaction and fuel business growth with seamless experiences and lasting connections.

66.
CROSS CX : Customer loyalty software | CROSS CX
http://cross-cr
.com/index.php/en/

Boost your customer loyalty with CROSS CX, the intuitive, high-performance software for lasting customer relationships. Find out more now!

67.
Chattermill | #1 Rated Customer Feedback Analytics
https://chattermil
.io/

Chattermill uses AI to unify and automatically analyze your customer feedback data to give you the insights you need to understand the voice of your customers.

69.
Lucidya - Manage your Customer experience in the Arab World
https://lucidy
.com/

Elevate your brand in the Arab market with Lucidya: Use AI for social insights, benchmarking, and product development to stay ahead.

70.
AI Copilot for Support Team - Worknet.AI
https://www.workne
.ai/

Discover how our AI Copilot at Worknet.ai streamlines your workflow. Enhance productivity and efficiency with our advanced AI tools. Visit us now!

71.
Customer experience (CX) and customer relationship management
https://www.sa
.com/products/crm.html/

Attract buyers, build loyalty, and manage customer relationships across the enterprise with CRM and customer experience (CX) solutions from SAP.

72.
Conversational AI Platform for Enterprise | boost.ai
https://www.boos
.ai/

Boost your self-service rates and reach new heights of customer satisfaction using our end-to-end conversational AI platform!

73.
Linguix — GPT-4 writing & productivity copilot for teams
https://lingui
.com/

Use Linguix to save up to 6 hours per team member weekly on communication-related tasks. Works everywhere on the web.

74.
Customer Support Software | TeamSupport
https://www.teamsuppor
.com/

Explore ticketing and live chat solutions that simplify workflows, improve customer satisfaction, and make agents' lives easier.

75.
Using an AI assistant - happier customers and lower costs
https://eb
.ai/

AI chatbots are basic and limited. An AI assistant from EBI.AI can handle 85% of your routine enquiries from day one. Takes literally minutes to set up.

76.
Zowie - Unlock the Power of Conversation
https://getzowi
.com/

Zowie is the AI customer service suite built for ecommerce. Save money, make money, and wow your customers by delivering value in every interaction.

77.
Get critical insights fast from user feedback
https://www.unit
.com/

unitQ measures the quality of your products, services, and experiences in real time so you can take action on what's working and what's not with AI insights

78.
Cloud Contact Center Platform | CCaaS | AI-Powered
https://www.talkdes
.com/

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

79.
AskNicely: Customer Experience Software
https://www.asknicel
.com/

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

80.
Enterprise-ready AI Contact Center assistant for Sales and CS
https://isluci
.com/

Analysis from call recordings, real-time AI assistance to answer questions and use upsells opportunities and AI voice-bot for simple repeatable calls. Premiere Enterprise software

81.
Quid: AI-Powered Consumer and Market Intelligence
https://www.qui
.com/

See data through the lens of the future with Quid's Generative AI platform for a holistic view of customer context and market intelligence.

82.
Data First Contact Center powered by Autonomous Agents | Rezo.ai
https://www.rez
.ai/

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

83.
AI-enabled Performance, Productivity, and People Intelligence | Peoplelogic
https://peoplelogi
.ai/

Grow your people, cultivate better leaders, and increase business efficiency with AI designed to help you optimize your business more effectively.

84.
Kayako — A Help Desk Software Platform
https://kayak
.com/

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

85.
ChatSpark: Transforming Customer Service with AI-Powered Chatbots
https://chatspar
.io/

Transform your website experience with AI-powered customer service. ChatSpark provides real-time, personalized support, driven by your content.

86.
Locobuzz : A Unified Customer Experience Management Platform
https://www.locobuz
.com/

A new-generation digital unified CX management platform that helps you transform your business online & build lasting relationships with your customers

87.
Velaris: Customer Success Platform for Proactive CSMs
https://www.velari
.io/

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

88.
Nosto | The Intelligent Commerce Experience Platform
https://www.nost
.com/

Smarter commerce experience management with AI-fueled personalization, merchandising, and site search

90.
Poggio.io | AI Superpowers for Enterprise Sellers
https://poggi
.io/

Poggio harnesses AI agents to help sellers win. Build winning account plans, create business cases, and get proactively alerted on changes that matter in your accounts.

91.
Your Accounts Payable Control Centre | Xelix
https://xeli
.com/

Empower your AP and P2P teams with Xelix: AI-powered software that prevents overpayments and delivers meaningful insights around working capital.

92.
Unless - conversational AI for regulated industries
https://unles
.com/

No-code, omnichannel, AI assistance to boost customer success in compliance-driven markets… with an almost trivial implementation effort.

93.
Customer Care Software - Frontline Care
https://www.qualtric
.com/frontline/care/

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

94.
MarketResponse – Insights-driven marketing
https://marketresponsegrou
.com/

It’s all in the name – at MarketResponse we make sure you’re in tune with your market. With us, you’re ready to respond quickly and effectively to current trends and to the changing needs of your target audience. We’ll also help you carve out unique space for your brand and guide you in the creation of outstanding customer and employee experiences. What’s more, we ensure you stay relevant thanks to data driven digital campaigns and state-of-the-art marketing and research technology.

95.
XI Platform – InMoment
https://inmomen
.com/xi-platform/

Integrate customer signals, gain deeper insights, and take informed action with the world’s most recommended CX platform.

96.
RFP Software: Win More Deals, Faster | Responsive
https://www.responsiv
.io/

Confidently respond—the RFP software leader with AI-driven response management. Answer RFPs, RFIs, DDQs & more instantly.

97.
SurveySparrow: Unified CX platform to grow your brand
https://surveysparro
.com/

Accelerate your business growth by providing stellar customer experiences. Be the brand that customers love. Begin your FREE trial to #RefineExperience

98.
Help Scout: Shared Inbox, Help Center, & Live Chat Software
https://www.helpscou
.com/

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.