Salesforce Service Cloud Alternatives (January 2026)

Salesforce Service Cloud

Service Cloud: Unified Customer Service Agent Console | Salesforce US

https://www.salesforc.com/service/cloud/

Learn how Service Cloud can help you boost your team’s productivity and close cases faster with one unified agent console.

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1.
Field Service Management Software | Salesforce US
https://www.salesforc
.com/service/field-service-management/

Learn how field service management software can boost productivity for your front-line workforce, lower operating costs, and transform your service experience.

2.
Financial Services Cloud: Best Financial Services CRM | Salesforce US
https://www.salesforc
.com/financial-services/cloud/

Learn how the #1 CRM for financial services, Financial Services Cloud, can grow relationships, reduce cost to serve, and deliver personalized insights at scale.

3.
Communications Cloud | Salesforce | Salesforce US
https://www.salesforc
.com/communications/cloud/

Run your communications business smarter, faster, and more efficiently with Communications Cloud, the #1 AI CRM for communications built on the Einstein 1 Platform.

4.
Sales Force Automation Software by Sales Cloud | Salesforce US
https://www.salesforc
.com/sales/cloud/

Sales force automation enables you to grow your accounts, find new customers, and close deals faster, from anywhere. Learn how Sales Cloud can help.

5.
Salesforce Nonprofit Cloud | Salesforce US
https://www.salesforc
.com/nonprofit/cloud/

How your nonprofit can use Nonprofit Cloud to make more impact.

6.
Health Cloud Industry Solutions by Salesforce | Salesforce US
https://www.salesforc
.com/healthcare-life-sciences/health-cloud/

Learn how Health Cloud seamlessly connects systems and organizes data in a meaningful way to scale 1-to-1 engagement with every stakeholder.

7.
Customer Service Suite: AI Powered Support and Chat Software - Freshworks
https://www.freshwork
.com/customer-service-suite/

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

8.
Supercharge Your Agent Experience with Sutherland Agent Success
https://www.sutherlandgloba
.com/products-x-platforms/sutherland-agent-success/

Enhance agent efficiency and effectiveness with our AI-powered solution that seamlessly integrates into your agent workspace platform.

9.
AI-Powered Customer Service for Enterprise
https://aptedg
.io/

AptEdge's AI Customer Service transforms apps into answers for your agents. Automate your support process with AnswerGPT to Improve Productivity by 67%.