Gainsight Customer Success Alternatives (January 2026)

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

4.5/5

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2.
ClientSuccess - Simple, Powerful Customer Success
https://www.clientsucces
.com/

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

3.
Digital first Customer Success Software - ChurnZero
https://churnzer
.net/

Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.

4.
SmartKarrot: Intelligent Customer Success Software
https://www.smartkarro
.com/

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

5.
Customer Success Software | Totango
https://www.totang
.com/

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

6.
Custify | Customer Success Software for SaaS
https://www.custif
.com/

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

7.
Pendo.io - Product Experience and Digital Adoption Solutions
https://www.pend
.io/

Pendo’s product experience and digital adoption solutions help companies become product led and deliver digital experiences users love.

8.
Velaris: Customer Success Platform for Proactive CSMs
https://www.velari
.io/

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

9.
Empower Your Customers to Self-Serve | Customer Communities
https://www.gainsigh
.com/customer-communities/

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.