Fuze Contact Center Alternatives (September 2025)

Fuze Contact Center | Fuze Contact Center is a fully integrated contact center as a service (CCaaS) solution that harnesses the power of Fuze’s global unified communications as a service (UCaaS) platform to provide a powerful call routing engine and ensure callers are directed to the right agent quickly, securely, and most importantly, with crystal clear voice quality. Agents and supervisors can log-in from anywhere, on any device with Fuze Contact Center.

3.3/5

12+ reviews

Reviewed on:

G2
1.
Call & Contact Center As A Service (CCaaS) Provider | Five9
https://www.five
.com/

Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo!

2.
Unified Communications As A Service, Team Collaboration Tool, Unified Cloud Communications - Infinite Connect
https://infiniteconnec
.com/

Infinite Connect offers powerful unified cloud communications as a service, team collaboration tools, and VoIP phone service for business.

3.
Modern Business Communication Solutions | net2phone
https://www.net2phon
.com/

Business communication solutions from net2phone streamline workflows, effortlessly collaborate, and build customer relationships that last.

5.
Cloud Contact Center Platform | CCaaS | AI-Powered
https://www.talkdes
.com/

Talkdesk is a global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative. Get a demo today.

6.
Unified Communications for Small Business | Intermedia Unite
https://www.intermedi
.com/products/unite/

Intermedia's Unite platform offers unified communication solution for SMBs that combines a phone system, video conferencing, & more. Get a quote today!

7.
Convoso: The Leading Call & Contact Center Software
http://convos
.com/

Convoso is a leading call and contact software as a service (CCaaS) provider with best-in-class customer support. Schedule a demo with us to learn more.

8.
Nextiva: Unified Customer Experience Management Platform
https://www.nextiv
.com/

Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.

9.
Fusion Connect - Formerly Speakeasy, Business Phone, Network & Cloud Solutions Provider
https://www.speakeas
.net/

Check your internet speeds with our online speed test. Connect your entire business with one call. Fusion Connect is your cloud solution provider for VoIP, MS Teams, hosted service, internet, & secure networking. Call today!

10.
Business Phone, VoIP, Communication APIs, Contact Center | Vonage
https://www.vonag
.com/

Vonage offers flexible and scalable voice, messaging, video and data capabilities across Unified Communications, Contact Centers and Communications APIs.

11.
klink.cloud - Contact Center Platform
https://www.klin
.cloud/

Omnichannel Contact Center Platform. Connect Southeast Asia Virtual Phone Numbers

12.
One Powerful Communications Platform | OneCloud
https://oneclou
.com/

OneCloud provides UCaaS solutions for businesses of all sizes. Manage calls, voicemails, business texts, video conferencing, and more on any device, and from any location.

13.
AI-Powered CX and Contact Center Solutions | CCaaS | 3CLogic
https://www.3clogi
.com/

3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.

14.
Anywhere365® - Cloud Contact Center for Microsoft Teams
https://anywhere36
.io/

Delight customers with Anywhere365, the cloud-based contact center integrated with Microsoft Teams. Enhance communication, save time and save money.

15.
Top-Rated Contact Center Software | Built For Your Favorite CRM
https://www.alowar
.com/

Enjoy unlimited calls + texts from $30/agent/month. Integrates with HubSpot, Zoho, and more! Complete with Power Dialer and automation tools.

16.
Calabrio | Contact Center Workforce Optimization
https://www.calabri
.com/

Elevate Your Brand and Improve Customer Loyalty with Best in Class Contact Center Solutions and Workforce Performance Software in the Cloud.

17.
Dialpad Ai Contact Center - Customer Service Software
https://www.dialpa
.com/ai-contact-center/

Dialpad Ai Contact Center is a robust, easily scalable customer service software with AI-enabled real-time assist, sentiment analysis, and more. Get a demo >>>

18.
Best Omnichannel Call Center Software | Bright Pattern
http://www.brightpatter
.com/

Effortless Omnichannel Communications Across Voice, IVR, Email, Chat, SMS, MMS, Messengers with Omnichannel Quality Management and a Powerful Mobile App

19.
DialedIn | Inbound and Outbound Call Center Software Solutions
https://getdialedi
.com/

Affordable, powerful and easy-to-use call center software solutions for businesses looking to improve and increase performance of call centers.

20.
Real-Time Guidance Platform for Contact Centers | Balto
https://www.balt
.ai/

The #1 Real-Time Guidance Platform for Contact Centers powered by AI. Help agents say the right thing on every call. Learn More.

21.
Unlocking the Potential of Advanced Cloud Communications
https://www.calltowe
.com/

Experience the power of advanced cloud communications with CallTower's unified, connected solutions. Stay connected, productive, and happy.

22.
VoIP Call Center Solutions | Voiptime Cloud
https://voiptimeclou
.com/

VoIP contact center solutions from Voiptime Cloud help businesses of all sizes succeed. Transform your contact center department with our all-in-one solutions!

23.
AT&T Cloud Contact Center Enhances Customer Experience
https://about.at
.com/story/2020/att_cloud_contact_center.html/

As work-from-home policies persist, AT&T offers businesses remote contact center capabilities at no charge for 90 days.

24.
Call Center Software - Complete Outbound & Inbound Solution
https://calltool
.com/

Software call centers trust with built-in web phone and in-house support. Give your teams the tools they need to increase productivity today. Learn more.

25.
All-in-one cloud communication solutions for every business
https://www.acefon
.com/uk/

One-stop Cloud Communication Platform. Try Acefone’s omnichannel services, cloud contact centers, & virtual number calling. Get Free Trial Now!

26.
What happened to Mitel’s UCaaS business | Mitel
https://www.mite
.com/support/learning-center/micloud-connect/

Mitel previously offered several Unified Communications as-a-Service (UCaaS) products as part of its portfolio.

27.
Home | Xima Software | Cloud Contact Center
https://ximasoftwar
.com/

Every customer interaction is crucial to building brand loyalty. Xima's Cloud Contact Center is a fully customizable and easy-to-use solution .

29.
Cloud Contact Center Solution for High-Volume Sales and Customer Service | LeadDesk
http://www.leaddes
.com/

Meet a cloud contact center software that can help you triple your outbound sales and make your customer service truly omnichannel.

31.
Contact Center AI | Google Cloud
https://cloud.googl
.com/solutions/contact-center/

Automate your call center and provide more personalized, intuitive, and AI-driven customer service interactions.

32.
Sprinklr Service: The Leading AI-Powered CCaaS Platform
https://www.sprinkl
.com/products/customer-service/

Sprinklr Service is an AI-powered CCaaS platform that can help you engage with customers across 30+ digital & traditional channels. Start a 30-day free trial!

33.
All-in-One Business Communication Platform For Customer Facing Teams
https://justcal
.io/

JustCall is an All-in-One Business Communication Platform that offers a cloud phone system and SMS solution for sales and customer support teams. Leverage automation, analytics, and other call tools for contact centers.

34.
Contact Center Automation | Call Center Automation
https://www.intradie
.com/

Our contact center automation platform integrates easily with your ACD and WFM systems, offering real-time support to frontline agents.

35.
Contact Center and Customer Experience Solutions | Verizon
https://www.verizo
.com/business/products/contact-center-cx/

Deliver seamless omnichannel experiences with customer experience and contact center solutions from Verizon Business. Drive loyalty and capture the voice of the customer.

36.
Yeastar Cloud PBX | Best UCaaS | 30-Day FREE Trial>>>
https://www.yeasta
.com/cloud-pbx/

A full-featured cloud PBX & UC solution that combines voice, video, apps, and collaboration in one place. 【Watch Video Demo Now】

37.
Fusion Connect
https://www.fusionconnec
.com/

Fusion Connect is your Managed Service Provider for business communications, secure networks, and hosted collaboration tools. Connect your business.

38.
Local Measure | Software for CX Excellence
https://www.localmeasur
.com/

Supercharge your customer experience with Local Measure's advanced contact center software. Elevate your customer service and boost satisfaction.

39.
Convin: Omnichannel Contact Centers Powered By Conversation Intelligence
https://convi
.ai/

Transform omnichannel contact center performance by automating call quality monitoring, behavioral analysis, and agent coaching.

40.
Virtual and Cloud-Based Call Center Dialer Software | Inbound and Outbound Call Center Solution India
https://www.intal
.io/

Intalk.io is Cloud Call Center Dialer software and best IVR service provider in India. Virtual Call Center Management Software with online ticketing system, Salesforce CTI Integration, ZOHO Telephony API and Freshdesk Phone Integration.

41.
Call Center Software in the Cloud - Nectar Desk
https://www.nectardes
.com/

Omnichannel Call Center Software in the Cloud Nectar Desk keeps your client communication under one interface and gives a Free Trial.

42.
Cloud-Based Phone System | VoIP for Business | Crexendo
https://www.crexend
.com/

Crexendo is a leading provider of scalable communication systems for businesses. Enabling the modern workforce through remote communication and collaboration.

43.
Contact Center Compliance | Award-Winning DNC & TCPA Technology
https://www.contactcentercomplianc
.com/

Centralize DNC scrubs, maximize leads and protect against DNC and TCPA compliance threats in real-time. An All-In-One Compliance Platform for Enterprises.

44.
Webex Calling—Cloud Phone System - Cisco
https://www.cisc
.com/c/en/us/products/unified-communications/webex-calling/index.html/

Webex Calling is a cloud-based phone system with all the PBX and collaboration essentials to meet your business needs. Experience a cloud-based phone system without the management complexities.

46.
Knowlarity - Virtual Number, IVR, Toll-Free Number, Cloud Telephony
https://www.knowlarit
.com/

Knowlarity is a leading cloud business communication solution provider with cloud telephony - virtual number, ivr, toll-free number, call center software, AI products (speech, chatbot and voicebots), video & messaging solutions.

47.
Home - PanTerra Networks
https://www.panterranetwork
.com/

Streams by PanTerra: Cloud solution for mid-market enterprises with unified communications, collaborations, file sharing, and analytics.

48.
The future of customer communications | Daktela
https://www.daktel
.com/

The best cloud-based contact centre software. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution.

49.
Office at Hand | Collaboration Tools and Services at AT&T Business
https://www.business.at
.com/products/office-at-hand.html/

Office@Hand from AT&T Business is an easy-to-use phone, fax, messaging and conferencing system to connect employees, clients and customers in a single solution.

50.
Cloud Phone System for Business - GoTo Connect
https://www.got
.com/connect/

GoTo Connect is the market-leading cloud phone system and customer engagement software that modernizes and centralizes your conversations. Learn more today.

51.
Abstrakt Software | Real-Time Call Guidance Software
https://abstrak
.ai/

The fastest, real-time call guidance software that is configurable to your team. It's time to avoid issues before they occur with Abstrakt.

52.
Genesys Cloud CX - AI-Powered Experience Orchestration Platform | Genesys
https://www.genesy
.com/genesys-cloud/

The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.

53.
VICIdial.com
http://www.vicidia
.com/

VICIdial is a full-featured, open-source, Enterprise-level Contact Center solution being used by thousands of companies in over 100 countries around the world.

54.
Replicant: Automate Your Contact Center & Customer Service
https://www.replican
.ai/

A Contact Center Automation platform to resolve customer service conversations across voice, text and chat.

55.
Conversation Intelligence for Customer Experience
https://callmine
.com/

Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform.

56.
Call Center Management & Auto Dialer Software | Voicent
https://www.voicen
.com/

Welcome to Voicent, where we can link you to integrated inbound call center software, auto dialer software, and other communication solutions. Learn more today.

57.
Cisco Finesse - Cisco
https://www.cisc
.com/c/en/us/products/contact-center/finesse/index.html/

Cisco Finesse is a next-generation agent and supervisor desktop. It helps improve the customer care experience that your contact center delivers.

59.
نظام كول سنتر - خدمات و حلول مراكز الاتصال الحديثة - بيفاتيل
https://www.bevate
.com/

اطلع على أحدث نظام كول سنتر وخدمات مراكز الاتصال فى المملكة العربية السعودية من بيفاتيل كلاود كول سنتر و ربطها مع نظام خدمة العملاء وخدمة الرقم الموحد

60.
Data First Contact Center powered by Autonomous Agents | Rezo.ai
https://www.rez
.ai/

Autonomous agents enhance contact center efficiency, automating tasks and improving customer interactions for seamless support.

61.
Unified Communications and Collaborations as a Service
https://www.fortine
.com/products/business-phone-systems/fortivoice-fortifone/

FortiVoice Unified Communications and collaborations as service offer simplified management in both centralized and distributed environments helping organizations keep up with changing communication needs due to evolving infrastructure.

62.
Global Microsoft Teams Cloud Telephony and World leader in global coverage for Microsoft's certified Operator Connect program.
https://loopu
.com/

LoopUp exists to provide multinational businesses with one global telephony provider, simplifying and centralizing telephony management and support, and delivering economies of scale. LoopUp is the world leader in global coverage for Microsoft's certified Operator Connect program.

63.
Cresta AI | Generative AI for the Intelligent Contact Center
https://crest
.com/

Self-service, live coaching, & post call insights. Generative AI-driven contact center intelligence allows teams to make every customer conversation count.

64.
Quality Management - Quality Assurance Software | Playvox
https://www.playvo
.com/products/quality-management/

Playvox Quality Management (QM) helps contact centers improve service as they scale. From setting goals to workload assignments, go beyond QA.

65.
Business Phone and Communication Platform | Aircall
https://aircal
.io/

The business phone and communication platform trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes.

66.
P-Series PBX System | PBX Plus More | Yeastar
https://www.yeasta
.com/p-series-pbx-system/

A full unified communications suite of audio, video, applications, collaboration, and more. On-premises or cloud-based, you make the call.

67.
Telzio: Business Phone Systems in the Cloud
https://telzi
.com/

Telzio provides cloud-based phone systems with a modern interface and scalable pricing. Complete end-to-end solution with powerful call routing features.

69.
Contact Center Management and Monitoring Software by TASKE Technology Inc.
https://www.task
.com/

TASKE creates software for contact center management that monitors activity in up-to-the-second real-time and reports on performance. See what every agent and resource in your business is doing.

70.
Eloquant I Your partner to optimize your customer relationships
https://www.eloquan
.com/

Eloquant delivers reliable, flexible, and complementary business solutions to help you manage and optimize your customer relationships.

71.
Comprehensive Omnichannel Contact Center Solution | Elisiontec
https://www.elisionte
.com/

Elevate customer engagement with our omnichannel contact center solution. From robust software to advanced features for exceptional customer experiences across 20+ industries.

72.
Cordless | Contact Centre Phone System for Customer Support Teams
http://www.cordles
.io/

Call centre software with AI-driven conversation intelligence for leading customer support teams

73.
Cloud Based Call Recording Software & Speech Intelligence | CallN
https://call
.com/

Intelligent cloud based VOIP call recording software & speech analytics solutions for any business. Compatible with a range of CRMs & telephony systems.

74.
Hosted Dialler | Call Centre Solutions - Primo Dialler
https://primodialle
.com/

We provide hosted predictive dialler solutions through the use of sophisticated phone dialler software, to help grow your business.

76.
daisee | AI voice analytics and contact centre quality assurance software — daisee
https://www.daise
.com/

Enhance CX, evaluate agent performance, rapdily transcribe 100% of calls and improve quality assurance standards

77.
Cloud Based Predictive Automated Dialer | Call Center Software
http://www.callshape
.com/

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.

78.
8x8 Phone Apps | Business Phone App | 8x8
https://www.8x
.com/products/apps/

Our work phone app for desktop and mobile allows you to bring business communications with you everywhere you go. Download the app.

79.
Transform Customer Experience and Engagement with AI | Exotel | Exotel
https://exote
.in/

AI transformation partner for enterprises, driving increased revenue, reduced costs, and enhanced customer experience with Exotel solutions.

80.
Enterprise Contact Center Infrastructure | Alvaria
https://www.aspec
.com/

Powered by innovative technology and a human-forward mission, our customers see greater returns, find efficiencies, and report an increase in employee and customer retention.

81.
Call Center Training + Quality Assurance Solutions | VereQuest
https://www.vereques
.com/

VereQuest offers a wide range of call center support from customized e-learning and quality assurance software to outsourced quality monitoring and coaching. Differentiate your customer service, lift sales results, and deliver on your brand promise. Get in touch today for a no-obligation consultation!

82.
Glia Digital Customer Service Technology for Financial Services and Beyond
https://www.gli
.com/

The Glia unified interaction platform transforms how financial institutions connect with their customers using Messaging, Video, Voice, CoBrowsing, and AI.

83.
Home - Datatrack
https://datatrac
.com/

Advanced software solutions for contact centre, UC&C and Call Handling We make software that enhances your business! Contact us now

84.
Conversation Intelligence Software for Contact Centers | Observe.AI
https://www.observ
.ai/

With Observe.AI, contact centers can act faster with real-time insights and guidance to improve performance, from more sales to higher retention

85.
Webex Meetings
https://www.webe
.com/meetings.html/

Solve hybrid work with smarter video conferencing. Webex Meetings provides cost-effective enterprise solutions for virtual meetings and collaboration.

86.
IVR (Interactive Voice Response) System Solution | Knowlarity
https://www.knowlarit
.com/voice/ivr-solutions/

Knowlarity provides the best cloud IVR(Interactive Voice Response) System or solution for your business which is an automated call management solution. Use our top hosted IVR service to respond to all the customer queries professionally with personalized greetings.

87.
REFLEKT ONE | LinkedIn
https://www.linkedi
.com/products/re'flekt-gmbh-reflekt-one/

REFLEKT ONE | REFLEKT ONE is a modular Augmented Work Platform for front-line workers including the AR Viewer application and our no-code content platform. With the ONE Viewer, your teams visualize critical information and IoT data on all major platforms and AR glasses.

88.
Campaign 365 | LinkedIn
https://www.linkedi
.com/products/gemini-computer-systems-ltd-campaign-365/

Campaign 365 | Campaign 365 harnesses the rich vein of potential in your data to automatically, and intelligently market to your prospects and customers.

89.
Unified Communications as a Service | Enterprise IT | Fidelus
https://fidelu
.com/

Fidelus provides Unified Communications as a Service (UCaaS), Network as a Service, and Enterprise IT Support. Call 1.866.343.3587.

90.
Luna from Unity | LinkedIn
https://www.linkedi
.com/showcase/luna-from-unity/

Luna from Unity | 2,147 followers on LinkedIn. The all-in-one marketing platform, part of the Unity solutions portfolio | Luna, part of the Unity solutions portfolio, is an all-in-one app marketing platform for improving performance across 30+ user acquisition channels. Luna enables marketers to surface actionable insights by unifying campaign data from channels, MMPs, and BI, and then optimize accordingly with automations. As an Apple Search Ads partner, Luna offers dedicated tools and services for scaling Apple Search Ads campaigns, such as keyword discovery, bid optimization, robust analytics, custom product page development, and more.

91.
Virtual Phone System | MightyCall
http://www.mightycal
.com/

MightyCall is a fast and secure virtual phone system that provides online phone numbers for business. Test drive 30+ VoIP features with a free trial today.

92.
Artificial intelligence for business. Conversational AI
https://www.voz
.co/

With conversational AI we evolve the relationship of companies with their customers : Conversation Assistants, Speech Analytics, Collection, SAC, Qualified Leads.

93.
Contact Center Solutions | Omnichannel Customer Experience | Genesys
https://www.genesy
.com/

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

94.
Advanced Analytics for Call Center and Contact Centers - Brightmetrics
https://brightmetric
.com/

Elevate your call center with valuable insights to enhance customer satisfaction, agent productivity, and operational efficiency. Works with Mitel, Genesys Cloud, RingCentral, and more.

95.
Supercharge Your Agent Experience with Sutherland Agent Success
https://www.sutherlandgloba
.com/products-x-platforms/sutherland-agent-success/

Enhance agent efficiency and effectiveness with our AI-powered solution that seamlessly integrates into your agent workspace platform.

97.
Best Value for Cloud PBX/UCaaS | Fair Licensing | PortaOne
https://www.portaon
.com/

Join the ever growing community of happy, healthy telco operators using PortaOne solutions to be competitive & reduce costs. User-friendly & reliable service.

98.
Blended Dialler & Unified CRM Platform | GreenlightCRM
http://www.greenlightcr
.com/

Discover Greenlight CRM call centre software. Easy to use, fast, flexible and more features as standard than any other solution. FREE consultation and demo.

99.
Deliver Intelligent Support with our AI Chatbot | Zoom
https://www.zoo
.com/en/products/virtual-agent/

Resolve customer issues quickly, accurately, and at scale with Zoom Virtual Agent; the AI chatbot designed to boost contact center efficiency and save money.