CSM Practice Alternatives (September 2025)

We are customer success advisors that help companies protect and grow revenue. We do this by conducting assessments, training teams, building actionable playbooks and customer journeys and hosting growth workshops.

Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

Customer Success Leadership Coaching - Learn the framework you need to build a world-class CS department. (Without working overtime.)

Keep your customers. The best companies know why their customers leave and more importantly why they stay. ChurnRX offers premier retention analytics, consulting, and training to help you improve customer retention.

ZapScale is the best customer success platform for SaaS with easy integrations, prebuilt KPIs & playbooks to proactively address customer needs, reduce churn & boost upsell

Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

The Bridge Group specializes in sales strategy consulting for B2B companies (think: SDR, AE, and CSM). Through hyper-focused roadmaps and custom go-to-market strategies, The Bridge Group helps companies have more conversations, build more pipeline, win more deals, and scale for growth.

Skalin helps growing SaaS better onboard, engage and grow their customers with powerful Health Scores, smart automations and project management capabilities.

Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive revenue.

Leverage your B2B customer data to reduce churn and increase revenue in your accounts.

Improve product experiences and user adoption with product analytics, in-app engagements, and comprehensive customer feedback.

Top-rated customer success software with smart actionable intelligence to drive onboarding, adoption, retention, CX & revenue growth at scale. Get a free demo.

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers. Start Free!

Go To Market Advisors is a collective of highly seasoned revenue, sales, customer service, and leadership consultants.

Build reputation and gain insights for your B2B service organization with the ClearlyRated experience management platform.

FullFunnel is a leading revenue operations services firm helping solve capacity & capability gaps in organizations’ revenue programs. Discover the power of RevOps.

GrowthSpree help B2B SaaS brands draw their first MRR and multiply their ARR with our demand frameworks. Growth Spree is most recommended among early stage B2B SaaS organisations and founders circles.

AI-driven Customer Success platform to help SaaS companies predict customer health, extinguish churn, and accelerate retention and revenue.

Accelerate your career with Customer Success training designed to take your Customer Success Management skills to the next level.

Revenue operations consultancy that partners with Go-to-Market teams combining Rev Ops domain expertise and cutting-edge technologies.

Custify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.

AI powered customer success platform with powerful features and automation to gather customer insights, prevent churn and delight customers.

We build custom sales departments for tech startups and companies that deliver results.

CRM Switch is a team of independent consultants who provide vendor-agnostic CRM planning and selection services to businesses.

ClozeLoop has worked with more than 500 Enterprise, Mid-Market, and Startup B2B companies to drive rapid revenue growth.

Real-time customer experience analytics for enterprises and high-stake decision makers. Never lose a customer again. Book a demo!

RevOps Consultancy for Scaling Companies

We build Customer Success Software that empowers organizations to acquire, service, and grow lifelong customers. Planhat is the #1 Customer Success Platform.

Get rid of churn, grow NRR, and make your Customer Success team a machine for growth with this platform made for CS, from the ground up

Create a single community destination that allows your customers to self-serve resources with forums, groups, federated content, and gamification.

Vitally's all-in-one Customer Success Platform automates and scales your strategies, processes, and workflows with real-time customer data to drive measurable impact for your team and business.

Send NPS, CSAT & CES surveys to your clients and start gathering, analyzing, and acting on the received customer feedback.

Anova Consulting Group - Leader Since 2005 in Win Loss Analysis, Research & Interview Methods to Improve Sophisticated B2B Sales Performance

LeanScale is one of the nation's top RevOps and GTM Ops service providers. Get help today for your VC backed or startup projects.

We are customer research experts specializing win-loss, buyer-personas and churn analysis for B2B technology companies.

We provide Hubspot Consulting and Demand Generation services that help you stay in front of prospects on a consistent basis.

Turn your success stories into sales. We're a dedicated team of writers, designers, marketers and videographers who help amazing companies capture and share case studies.

Saleslift Studio helps B2B companies achieve proactive growth, engage prospects, and make sales conversations.

Clozd provides innovative win-loss analysis consulting & technology. We help clients uncover why they win & lose. Start winning more now.

Shorten Sales Cycles Through Better Conversations with Your Ideal Customers By Using Growth Genie's B2b Sales Training.

Client Retention. Fixed. Stop losing clients and start growing with Clientshare Pulse – the only Quarterly Business Reviews platform for B2B enterprises

Corporate Visions is the leading provider of science-backed revenue growth services and solutions for B2B sales, marketing, and customer success.

SalesQB offers expert fractional sales leadership tailored for SMBs. Enhance your sales strategy, drive growth, and achieve your business goals with our proven leadership solutions.

The Sales Factory is a top B2B lead generation company. We provide qualified leads and outsourced sales services for companies of all sizes and industries.

Revenue operations services company specializing in Go-to-Market data strategy, reporting, and analysis.

Sprocketは、PDCAサイクルを回し続けることでCXを改善していきます。タグを入れるだけでWebやアプリで1to1コミュニケーションが可能となり、CVR改善だけではなく顧客育成やLTV向上を実現します。

RAIN Group is a global sales training and consulting org that transforms teams through modern, flexible in-person and virtual training that drives results.

RevOps Consulting-as-a-Service. Work with proven experts on a month-to-month basis.

Aspireship's sales, customer success, and B2B marketing training courses help teams and individuals achieve their goals through on-demand learning, courses, and community.

UpRoar Partners is a top sales outsourcing & strategy company that boosts the sales performance of B2B service companies. Schedule a strategy call today!

PMC has been optimizing Agile projects worldwide through consulting services, training and professional staffing in project management for over 25 years.

Scott Leese Consulting provides GTM strategy, fractional Revenue Ops (RevOps), and advisory for founders + revenue leaders. With 12 unicorns and 11 exits, no one has more hands-on experience scaling companies.

Strategy and execution of critical sales and marketing ops projects so early-stage companies can scale faster with the right resources at a lower cost.

Unlock HubSpot's full potential with the Pros. We’re your one-stop shop for HubSpot ops. Customized for your business, our solutions will enable your revenue teams to maximize the value of HubSpot.

Feedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge.

Forrester is a leading global market research company that helps organizations exceed customer demands and excel with technology. Learn how Forrester can help.

Cprime's expert practitioners offer experience-driven solutions to boost efficiency, maximize employee potential, and delight customers.

Lean Layer provides hourly and project based RevOps services, training and workshops, and recruiting services for high growth tech companies.

Blackboard Consulting is a management consulting and business advisory firm focussed on helping companies identify growth opportunities and bring innovation at

Unlock unprecedented success with Televerde's leading demand generation, sales, and customer experience solutions. Trust us to propel your growth through proven strategies and unmatched H2H expertise.

We build RevenueEQ for SaaS & software companies and offer quarterly Live-virtual Sales Management & Leadership courses.

Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.

On-Demand Sales For Globally Minded Companies We are renowned for on-demand sales as a service solution and crafting pipelines that fuel success, turning prospects into profit. Konsyg is a sales mercenary that makes generating revenue easier and less stressful. Get A Quote Client Testimonials https://youtu.be/FNL_6Ywanxo?si=pWqV7y3BcL4iq8Tl We Can Go Global Konsyg's team of seasoned sales professionals…

Factor 8 provides virtual sales training from experienced salespeople to give your team the skills they need to succeed. Click here to learn more.

Ecosystems’ top-rated value selling platform helps your sales and CS teams shift from selling features to selling value. ROI calculator, business outcome generator, and more. Win more deals, expand revenue.

B2B eCommerce for distributors and manufacturers. CSX eCommerce includes ERP integration, eCommerce, product catalog, PIM software, CMS, analytics, and more!

Webstacks is a digital agency from San Diego, specializing in designing and engineering composable websites.

CogniSaaS is a customer-centric onboarding and implementation platform that enables cross-functional collaboration with internal and external stakeholders.

We are revenue marketers. We work with venture-backed enterprise software startups operating on the bleeding edge of technology and innovation.

SCS Cloud is an award-winning NetSuite solution provider. We’re here to help you transform your business with our NetSuite implementation and consulting services.

RevShoppe helps businesses achieve Revenue Efficiency and GTM Proficiency by optimizing content, data, people, and technology. Our expert team transforms go-to-market strategies to drive sustainable growth and operational excellence.

Increase B2B sales performance with your AI Coach Ask Willy. Decode customer behavior for tailored meeting strategies. Boost authenticity for peak performance.

Onboard Customers faster with the software built to organize, automate, & manage your client onboarding process for modern customer success teams.

Ready to redefine your sales process into an experience that ignites revenue, increases velocity, and closes more deals with scalable tactics?

Centralize and organize customer product feedback from Success, Sales, and Support to build evidence-based roadmaps. For B2B SaaS Product teams.

Skip the guesswork and get right to the qualified leads. Our B2B marketing agency delivers done-for-you customer acquisition solutions proven to drive sales and conversions.

Learn marketing from the top 1% On-demand marketing training for teams at growth/expansion stage companies that want to overcome growth challenges and

Edge Analytics is a boutique consulting firm providing end-to-end support through a product's lifecycle.

Sandler Training is a global leader in corporate sales training. We empower 50,000+ sales professionals every year to perfect their selling craft.

Video messaging powered by AI to connect better with clients and buyers. MailVideo is the fastest way to record and share videos. Integration with HubSpot and more. Video platform designed for customer success and B2B sales.

AskNicely helps service businesses measure their customer experience, motivate frontline teams, and see the impact on the bottom line.

Corcentric is your complete end-to-end accounts payable, accounts receivable procurement solutions company. Click here to learn more about what we offer!

Enhance customer loyalty with WOW24-7's outsourced customer service. Our expert customer support service ensures the best CX practices and substantial cost savings. Omni-channel & multilingual customer service outsourcing with 95+ CSAT. Prices start from $10/hour. Contact us today!

Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals. Supporting surveys for ConnectWise, Autotask, Zendesk and more.

Oktopost is a B2B social engagement suite that supports modern data-driven organizations. Reach your B2B marketing goals. Book A Demo.

Target ready-to-buy prospects and close more deals using accurate data intelligence from Expandi Cyance. The market-leading intent data provider in Europe.

The largest employee advocacy programs in the world run on EveryoneSocial. Learn why.

Pendo’s product experience and digital adoption solutions help companies become product led and deliver digital experiences users love.

Cuvama makes selling and delivering value easy. We enable even your most average reps to sound like an expert and sell value, not products.

Revolutionize your sales with Frontline Selling: Empowering teams with cutting-edge training and sales technology to maximize performance and close deals.

Usetiful’s digital adoption platform improves user retention with easy-to-use product tours, smart tooltips, and onboarding checklists.

Art of Mentoring support organisations to deliver strategic mentoring programs to achieve their goals. Talk to our team about your organisational needs.

From strategic planning to implementation and ongoing support, we can guide you through every phase of your Salesforce journey.

SQM’s Customer Service QA Software is a single platform that helps call centers reduce costs and improve agent engagement and customer experience.

Experienced multi-vendor software and marketplace developer with more than 40,000 customers in the US and around the world. Custom eCommerce marketplaces for B2B and B2C.

Skaled accelerates the growth of emerging and enterprise companies by bringing in Revenue Strategy, Operations, and Enablement experts.

Analysis from call recordings, real-time AI assistance to answer questions and use upsells opportunities and AI voice-bot for simple repeatable calls. Premiere Enterprise software

You only get one chance to make a first impression on your customers. A smooth, transparent SaaS onboarding process is key to putting your best foot forward.

Strategy X is a world leading future strategy think tank & consultancy. We help organizations define, own, & shape their future.