Alemba Service Manager Alternatives (September 2025)

Upgrading your ITSM tool? Alemba Service Manager offers a highly-functional, ITIL-aligned IT Service Management tool to suit all your business needs.

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1.
ITSM Software | ITIL-aligned Service Desk Software - HaloITSM
https://haloits
.com/

Intuitive ITSM software for your Service Desk. Standardise your processes with a single, all-inclusive, unlimited IT service desk solution. Try for free!

2.
ITSM | IT Service Management | TeamDynamix
https://www.teamdynami
.com/products/itsm/

Take ITSM to new heights with no-code IT Service Management technology with low admin overhead, enterprise automation and integration.

3.
IT Service Management (ITSM) Software | Ivanti
https://www.ivant
.com/products/ivanti-neurons-itsm/

Ivanti Neurons for ITSM software is a proven IT service management solution that transforms help desks and support teams into strategic business enablers.

5.
IT Service Management Platform - Top ITSM Solution | TOPdesk
https://www.topdes
.com/

Discover TOPdesk's powerful IT service management platform. Streamline operations with our comprehensive ITSM and ESM solutions. Try a free trial today!

6.
Alloy Software | Top Rated ITSM and ITAM Solutions
https://www.alloysoftwar
.com/

Our ITSM, Service Desk, and ITAM software is designed to empower IT teams to achieve incredible results. Cloud and On-prem!

7.
Zoho ManageEngine ServiceDesk Plus - IT service desk software
https://www.manageengin
.com/products/service-desk/

ServiceDesk Plus is a flagship IT service management (ITSM) software with integrated IT asset management, CMDB, problem management, and change and release management, along with robust service desk capabilities. ServiceDesk Plus also includes native project management, and enterprise service management capabilities that enable service delivery management for all departments including those beyond IT such as HR, legal, facilities, and finance.

8.
IT Service Management (ITSM) - ServiceNow
https://www.serviceno
.com/products/itsm.html/

IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfill service requests, and streamline services.

9.
SMAX: IT Service Management (ITSM) Software | OpenText
https://www.opentex
.com/products/service-management-automation-x/

Service Management Automation X (SMAX) is a service desk and ITSM software and has one of the lowest total cost of ownership of all ITSM tools in the market.

11.
Service Desk - ITSM software for Microsoft 365 | ALVAO
https://www.alva
.com/en/service-desk/

Experience ALVAO helpdesk software for free for Microsoft 365. Enhance your IT, HR, and Facility processes for small and medium-sized businesses.

12.
Market-leading ITSM and ITOM solutions | EasyVista
https://www.easyvist
.com/

Free your organization from the complexities of IT service management and knowledge management with EasyVista's proven ITSM tool and self-help technology!

13.
InvGate - Flexible no-code Service Management and Asset Management solution
https://invgat
.com/assets/

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

14.
Service Management Software to Centralize Support Teams | Vivantio
https://www.vivanti
.com/

Scale your service operations for B2B customer support, IT, HR, facilities, legal, finance, and GRC with enterprise functionality -- but without the heavy lift.

15.
InvGate - Flexible no-code Service Management and Asset Management solution
https://invgat
.com/insight/

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

16.
Turbocharge ITSM and ITAM success with Virima
https://www.virim
.com/

Virima CMDB Discovery for hybrid environments, automated Service Mapping, and Visual Impact Display powers your ITSM and ITAM success.

17.
Vistack.io | The ITSM with Superpowers
https://vistac
.io/

Vistack.io is an AI-driven IT Service Management (ITSM) platform designed for SMBs and mid-market companies. It integrates service desk functionality with asset and SaaS management, streamlining IT operations and reducing costs.

18.
4me - The Complete Service Management Platform
https://www.4m
.com/

4me combines ITSM, ESM and SIAM capabilities so that IT, HR and Facilities can work together, as well as with external providers.

19.
Help Desk Software With ITAM & IT Workflows - ITSM Platform
https://www.deepse
.com/

Deepser is a help desk software, customer support and IT Asset Management software. Exceptional for managing IT workflows. Try it for free.

20.
ITOM - Enterprise IT Operations Management - ServiceNow
https://www.serviceno
.com/products/it-operations-management.html/

ServiceNow ITOM enables organizations to gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.

21.
Remote Support & IT Process Automation EV Reach | EasyVista
https://www.easyvist
.com/products/reach-end-to-end-service/

Reach by EasyVista is an end-to-end service solution that enables teams to use self-help, self-healing, and be more proactive with their IT support services.

22.
Service Management Software | Sunrise Software
https://www.sunrisesoftwar
.com/

Service Management Software from Sunrise Software for IT, HR and MSPs - more than 25 years of expertise providing service management.

23.
USU Solutions - Master Your IT Landscape and Customer Service Experience
https://www.us
.com/

Optimize software and cloud costs, manage your knowledge, and streamline IT operations with AI-powered solutions from USU.

24.
Automation, ITSM, ITOM, Observability, Mainframe – BMC Software
https://www.bm
.com/

Optimize technology and accelerate digital transformation with BMC’s solutions for automation, operations, service management, and enterprise-scale AI

25.
Autointelli | Best Incident Response & Service Orchestration Platform
https://www.autointell
.com/

Autointelli provides AIOps platform & solutions for enterprises with IT infrastructure. Our platform is a duo of AI and ML algorithms that help ITOps, Service Desk, NOC/SOC teams through IT automation & orchestration.

26.
IT Asset Management - ITAM - ServiceNow
https://www.serviceno
.com/products/it-asset-management.html/

Take control of your IT assets. Automate the end-to-end lifecycle for software, hardware, and cloud assets to optimize costs while reducing risk.

27.
IT Service Management - Serviceaide
https://serviceaid
.com/

Optimize IT service management with Serviceaide. Streamline processes and enhance productivity. Elevate your IT operations today!

28.
IT Service Desk Software | SolarWinds
https://www.solarwind
.com/service-desk/

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try SolarWinds Service Desk for free!

29.
C2 - Flexible IT Service Management
https://c2-its
.com/

Use C2's simple, customer-centric platform to save time and increase IT operational effectiveness. Master your IT service workflows with C2 today.

30.
BMC Helix Remedyforce - BMC Software
https://www.bm
.com/it-solutions/bmc-helix-remedyforce.html/

BMC Helix Remedyforce, built on Salesforce App Cloud, enables you to deliver high-speed service management that empowers users and accelerates the business.

32.
End-to-end Incident Management and Response Orchestration | Zenduty
https://zendut
.com/

Resolve critical product and downtime issues before your customers are impacted. Zenduty integrates with all your monitoring tools and alerts your engineers via Phone, Slack, Push notifications, Email, SMS, and Microsoft Teams. You can organize all your incident communications, manage your on-call, brings in all your playbooks, and analytics in one place, and resolve incidents blazingly fast.

33.
SysAid | The Next-Gen ITSM Platform
https://www.sysai
.com/

SysAid delivers exceptional automated IT service with a comprehensive, next-gen ITSM platform, now powered by AI. Click here to learn more about SysAid!

34.
Service Reliability | Automated Incident Management | xMatters
https://www.xmatter
.com/

xMatters service reliability platform helps DevOps, SREs, and Ops teams automate workflows, ensure infrastructure availability, and deliver products at scale.

35.
i-doit – IT-Dokumentation, CMDB, IT-Service Management
https://www.i-doi
.com/

i-doit bietet IT-Dokumentation, IT-Inventarisierung, Analyse und effizientes, automatisiertes IT-Asset Management. Für mehr IT-Sicherheit und Compliance.

36.
IT Infrastructure Management - TrueSight - BMC Software
https://www.bm
.com/it-solutions/truesight-infrastructure-management.html/

TrueSight Infrastructure offers early, accurate detection, diagnosis, prioritization, and resolution of service issues.

37.
Agile Development - ServiceNow
https://www.serviceno
.com/products/agile-development.html/

ServiceNow Agile Development enables your organization to plan, work, and realize the benefits of digital transformation and keep efforts aligned to strategy.

38.
MSP Software for Endpoint Management - ManageEngine Endpoint Central MSP
https://www.manageengin
.com/desktop-management-msp/

ManageEngine Endpoint Central MSP(Formerly Desktop Central MSP) is a comprehensive endpoint management software for MSPs with features like automated patch management, IT asset management, custom script execution, etc. Learn more!

39.
IT Asset Managemet Software for Microsoft 365 | ALVAO
https://www.alva
.com/en/it-asset-management/

ALVAO ITAM software helps you manage a wide range of assets, such as hardware, software, data, and people - it is up to you what you want to track.

40.
Application Monitoring Software and Tool - ManageEngine Applications Manager
https://www.manageengin
.com/products/applications_manager/

Applications Manager is an application monitoring tool that helps thousands of admins across the world to ensure maximum business service uptime. Try now!

41.
ITM Platform - Project, Program and Portfolio Management Software
https://www.itmplatfor
.com/en/

ITM Platform aligns your project portfolio to the business strategy. Team members will learn how to use the fully-featured project and work management tools within a day, providing portfolio managers with access to the metrics that matter. Configuration, training, and deployment can be seamlessly achieved within two weeks.

42.
ServiceNow - Put AI to Work
https://store.serviceno
.com/

ServiceNow digital workflows let employees work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.

43.
Software Asset Management - ServiceNow
https://www.serviceno
.com/products/software-asset-management.html/

Control risk, reduce software spend, and arrive quickly at outcomes—all from a single platform with Software Asset Management by ServiceNow.

44.
Financial Services Operations – FSO – ServiceNow
https://www.serviceno
.com/products/financial-services-operations.html/

Connect your entire financial institution with one platform. Provide efficient, resilient financial services operations for enhanced customer and employee experiences.

45.
Flexera One | Visualize Your IT Estate
https://www.flexer
.com/products/flexera-one/

Flexera One enables IT professionals to reduce risk, improve security, drive strategic technology initiatives and maximize business value from their hybrid IT investments.

46.
AlertOps | Master the Unexpected | Resolve Major IT Incidents & Automate Real-time Operations
https://alertop
.com/

AlertOps helps your company respond to IT incidents & automate real-time operations so nothing falls through the cracks. Learn more today!

47.
OpsRamp: AIOps Powered IT Operation Management | ITOM Management & Hybrid Infrastructure | OpsRamp
https://www.opsram
.com/

OpsRamp is an AIOps-powered IT operations management (ITOM) solution. OpsRamp delivers hybrid IT infrastructure, cloud monitoring services, event management & automation for modern digital operations management.

48.
BMC Helix Client Management - BMC Software
https://www.bm
.com/it-solutions/bmc-helix-client-management.html/

BMC Helix Client Management automates endpoint management, lowers cost and security risk and maintains compliance for optimal service management.

50.
AIOps, Incident Intelligence, and Automation | BigPanda
https://bigpand
.io/

BigPanda enables teams to transform IT operations with full-context AIOps. Resolve issues faster, improve service availability, and maximize efficiency.

51.
IT Help Desk Software and Ticketing System | Track-It!
https://www.tracki
.com/

IT Help Desk Software for help desks and service desks with Asset Management. Manage tickets, change requests, knowledge base and IT assets.

52.
Oomnitza - Enterprise Technology Management Solutions
https://www.oomnitz
.com/

Enterprise technology management solutions which increases IT agility and mitigates security risks with key business process automations.

53.
IT Data Analytics Software | IT Operations Analytics Tools - ManageEngine Analytics Plus
https://www.manageengin
.com/analytics-plus/

ManageEngine Analytics Plus is a self-service IT analytics solution, and provides a better look at your IT Data using rich visualizations & dashboards. Try Now!

55.
Application Lifecycle Management - ALM Tools by Inflectra
https://www.inflectr
.com/Products/SpiraTeam/

SpiraTeam is the all-inclusive platform for managing your software development and application lifecycle. This robust solution offers a complete set of features for teams of all sizes, including agile project planning, requirements management, test case management, document and source code management, and bug, issue, and task tracking.

56.
Splunk IT Service Intelligence | Splunk
https://www.splun
.com/en_us/products/it-service-intelligence.html/

Splunk IT Service Intelligence brings a unique approach to monitoring and troubleshooting. True AIOps predicts future incidents and automatically updates alerts.

57.
OneDesk | HelpDesk, Project Management & PSA Software
https://www.onedes
.com/

OneDesk is powerful helpdesk, project management, & PSA software in a single app. Support your customers and manage projects in one place.

58.
All-in-One Digital Adoption Platform | Best End-User Support Platform - Anakage
https://www.anakag
.com/

At Anakage, we provide Digital Adoption Platforms (DAPs), end-user support services, and complete solutions. Our digital adoption solution integrates fully with enterprise applications. Moreover, our end-user support specialists can also help when a user encounters a problem with the software, applications, or a defect in an IT program.

59.
IT Financial Management (ITFM / TBM) Software | Upland ComSci
https://uplandsoftwar
.com/comsci/

TBM software from Upland ComSci builds IT financial intelligence so you can collaborate with the business and accelerate growth.

60.
Kayako — A Help Desk Software Platform
https://kayak
.com/

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

61.
Runbook Management by ICEFLO Limited
https://www.icefl
.com/

Runbook Management, a solution Built on ServiceNow, enables customers to plan, rehearse and execute complex, high-risk cutovers and recoveries.

62.
Software Asset Management & License Compliance | Certero for Enterprise SAM
https://www.certer
.com/software-asset-management/certero-for-enterprise-sam/

Certero for Enterprise SAM is a single solution for the discovery of all desktop & data center computers & software, license management & optimization for all major software publishers.

63.
Software asset management (SAM) - License Dashboard
http://www.licensedashboar
.com/

License Dashboard is the IT industry’s software asset management specialist. Maximize your organization’s potential and optimize costs with our SAM solutions

64.
ManageEngine ADAudit Plus | A UBA-driven change auditor
https://www.manageengin
.com/products/active-directory-audit/

ADAudit Plus helps keep your Active Directory, file servers, Windows servers and workstations secure and compliant. Download a 30-day trial now.

65.
Xensam - Software Asset Management & SaaS Management made simple
https://www.xensa
.com/

Xensam | Xensam’s cloud-based AI-powered platform optimizes software usage, identifies security gaps, and eliminates spending on underutilized apps.

66.
Best Ticketing System | Issuetrak | Help Desk Solution
http://www.issuetra
.com/

Easy and affordable, we offer the best ticketing system software for help desks, workflow/task management, customer service and complaint support, and more!

67.
Revolutionize IT Support with Jira Service Management
https://www.atlassia
.com/software/jira/service-management/

Tired of slow IT responses? Upgrade to Jira Service Management for faster, efficient service, and exceptional support. Try it today!

68.
Motadata: Unified Observability & IT Service Management Platform
https://www.motadat
.com/

Empower your operations with Motadata: Unified Observability & IT Service Management. Gain insights, streamline tasks, & optimize performance

69.
Oracle IT Service Management Suite in 2024 - Reviews, Features, Pricing, Comparison - PAT RESEARCH: B2B Reviews, Buying Guides & Best Practices
https://www.predictiveanalyticstoda
.com/oracle-it-service-management-suite/

Editor and User Reviews: From the trusted source PAT Research and community to learn more about What is Best? What are the features? , What are the pricing options?, What are the alternatives, integrations, analyst reports, customer reviews, pros/cons, free demos and free trials.

70.
ESG Management and Reporting - ServiceNow
https://www.serviceno
.com/products/esg-management.html/

Help your environmental, social, and governance (ESG) program run smoothly with accurate ESG data collection, management, reporting, and performance tracking.

71.
IT Asset Management Software, ITAM, Asset Lifecycle Management - ManageEngine AssetExplorer
https://www.manageengin
.com/products/asset-explorer/

IT Asset Management Software (ITAM) from ManageEngine Asset Explorer to provide complete asset life cycle managment, hardware & software discovery and inventory with software license management and licensing compliance.

72.
Strategic Portfolio Management (SPM) - ServiceNow
https://www.serviceno
.com/products/strategic-portfolio-management.html/

Gain the insights to move from strategy to business outcomes. Align your organization on a single platform with Strategic Portfolio Management.

74.
ManageEngine Exchange Reporter Plus | Web Based Microsoft Exchange Server Reporting software - Reports on Exchange Servers, Mailboxes and Mailbox Sizes, Messages and Email Traffic.
https://www.manageengin
.com/products/exchange-reports/

ManageEngine Exchange Reporter Plus is a web based Exchange Server Reporting software. It provides reports on Exchange mailboxes, mailbox size, public folders, Exchange Servers, Active Directory and the entire Exchange Infrastructure in detail.

75.
Healthcare and Life Sciences Service Management - ServiceNow
https://www.serviceno
.com/products/healthcare-life-sciences.html/

Gain the visibility and information to deliver focused patient care with Healthcare and Life Sciences Management by ServiceNow.

76.
Move fast when you break things | incident.io
https://inciden
.io/

From the first alert to the final follow-up, incident.io integrates on-call, incident response, and status pages into one powerful incident management platform.

77.
Blameless | Incident Management Workflow Solution
https://www.blameles
.com/

Blameless is an incident management workflow solution that carries teams through a codified playbook from start to finish in one fluid motion.

78.
ilert: DevOps Alerting | Incident Response | On Call | Uptime
https://www.iler
.com/

ilert makes handling incident response, on call management and uptime monitoring a breeze for your teams. Sign up for a free 14 day trial!

79.
IT Service and Asset Management | Genuity
https://gogenuit
.com/

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Try it free today!

80.
Sapphire IMS - Your Digitalization Partner
https://www.sapphireim
.com/

Your digitalization partner for streamlined asset operations, service management, and enterprise workflows, powered by a low-code hyper-automation platform

81.
Microsoft Teams Management - Solutions2Share
https://www.solutions2shar
.com/teams-manager/

Keep your Microsoft Teams environment clean and stop uncontrolled growth with the best Microsoft Teams management tool.

82.
Application Lifecycle Management - ALM Tools, Software - Kovair
https://www.kovai
.com/alm/

Kovair ALM provides end-to-end Application Lifecycle Management - ALM solutions - Requirements, Test, Issues, Project, Risk, and Release Management.

83.
TrueSight Capacity Optimization - BMC Software
https://www.bm
.com/it-solutions/capacity-optimization.html/

TrueSight Capacity Optimization aligns IT resources with service demands and business priorities, resulting in on-time service delivery and optimized costs.

84.
Setyl | The Complete IT Asset & License Management Platform
http://sety
.com/

Track and manage all your IT assets, software licenses, and assigned users in one place, and cut wasted IT spend, with the Setyl ITAM platform.

85.
Experience Management Platform for IT - HappySignals | HappySignals
https://www.happysignal
.com/

Experience Management Platform for IT - Lead IT and Service Management with Employee Experience and use to manage your Experience Level Agreements (XLAs).

86.
Accelo: PSA Software to Power Your Operations
https://www.accel
.com/

Accelo empowers professional service teams with leading PSA software. Manage projects from quote to cash, unlocking profitability insights for your business.

87.
Naverisk | RMM/Service Desk/PSA | Free Data Protect
https://www.naveris
.com/

Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation suite.

90.
Seismic Knowledge Management | Seismic
https://seismi
.com/products/seismic-knowledge/

Gone are the days of siloed, hard-to-find information. Thanks to Seismic’s self-service knowledge management solution, reps can now have answers at their fingertips.

92.
DragApp | Official Site | Shared Inbox For Google Workspace Users
https://www.dragap
.com/

Turn Gmail into a Team Workspace. Use DragApp to manage workflows such as Help Desk, CRM or Tasks. #1 Gmail Shared Inbox tool.

93.
Vulnerability Management Tool & Software - ManageEngine Vulnerability Manager Plus
https://www.manageengin
.com/vulnerability-management/

Vulnerability management tool lets you manage vulnerabilities from a centralized console & offers built-in patching. Try our enterprise vulnerability management software now!

94.
Atera's RMM Software - AI-powered IT Meets Team Efficiency
https://www.ater
.com/

IT teams run better with Atera's IT management platform - including RMM, IT automations, patch management and groundbreaking AI ticketing capabilities.

95.
Adaptiva | The fastest way to patch and manage endpoints at scale
https://adaptiv
.com/

Accelerate the management and security of your devices with the most adaptive platform for Autonomous Endpoint Management.

96.
Lansweeper | Complete Visibility into Your Technology Assets
https://www.lansweepe
.com/

Lansweeper discovers all technology assets across your enterprise. Increase visibility, reduce costs, improve efficiency, and manage risk.

97.
Field Service Management Software For Commercial Contractors
https://www.dataform
.com/

Dataforma is a cloud-based, all-in-one Field Service Management Software for commercial contractors. Our tools help manage your workflow, expenses, contacts,

98.
Parking Management and Enforcement Platform
https://operationscommande
.com/

A parking management and security platform that improves efficiency, exposes self-management, and includes remote parking enforcement.

99.
Customer Support Software | TeamSupport
https://www.teamsuppor
.com/

Explore ticketing and live chat solutions that simplify workflows, improve customer satisfaction, and make agents' lives easier.