HaloITSM Ratings (September 2025)
This page breaks down HaloITSM ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand HaloITSM’s overall reputation. This data-driven overview will show you exactly how HaloITSM is rated - including how it compares to competitors.
HaloITSM's Overall Rating Summary
- Average Rating:4.6/5
- Total Reviews:313 reviews
- Sources:G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice
- Last updated:September 1, 2025
HaloITSM Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.8/5 | 17+ reviews | 01.09.25 |
 Capterra | 4.7/5 | 42+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 12+ reviews | 03.03.25 |
 Gartner | 4.6/5 | 159+ reviews | 01.09.25 |
 Getapp | 4.7/5 | 41+ reviews | 01.09.25 |
 Softwareadvice | 4.7/5 | 42+ reviews | 01.09.25 |
What is HaloITSM?
HaloITSM is an all-inclusive ITSM software solution that empowers IT teams to deliver rapid, efficient ITIL-aligned service, centralize processes, and provide valuable analytics. Key features include incident management, service catalogue, change control, and asset management, with capabilities to automate workflows, manage resources, and integrate with various applications. Trusted by over 100,000 users in 75+ countries, HaloITSM offers a comprehensive platform for IT service management, HR service management, facilities service management, and more.
🤔 HaloITSM vs Competitors: How Do Ratings Compare?
Check out HaloITSM AlternativesFrequently Asked Questions
How trustworthy is HaloITSM?
According to Gartner and Capterra review sites HaloITSM holds ratings of 4.6/5 and 4.7/5 respectively from 201 reviews, indicating a strong level of trust and satisfaction among users as of September 2025.
How many stars is HaloITSM rated?
HaloITSM has an average star rating of 4.6 out of 5 stars based on average of 313 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from HaloITSM public reviews pages on platforms: G2, Capterra, Trustradius, Gartner, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for HaloITSM is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.