Vivantio Alternatives (September 2025)

Scale your service operations for B2B customer support, IT, HR, facilities, legal, finance, and GRC with enterprise functionality -- but without the heavy lift.

4.3/5

836+ reviews

Reviewed on:

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1.
ITSM | IT Service Management | TeamDynamix
https://www.teamdynami
.com/products/itsm/

Take ITSM to new heights with no-code IT Service Management technology with low admin overhead, enterprise automation and integration.

2.
4me - The Complete Service Management Platform
https://www.4m
.com/

4me combines ITSM, ESM and SIAM capabilities so that IT, HR and Facilities can work together, as well as with external providers.

3.
IT Service Management Platform - Top ITSM Solution | TOPdesk
https://www.topdes
.com/

Discover TOPdesk's powerful IT service management platform. Streamline operations with our comprehensive ITSM and ESM solutions. Try a free trial today!

5.
ITSM | IT Service Management - Alemba
https://alemb
.com/

Upgrading your ITSM tool? Alemba Service Manager offers a highly-functional, ITIL-aligned IT Service Management tool to suit all your business needs.

6.
ITSM Software | ITIL-aligned Service Desk Software - HaloITSM
https://haloits
.com/

Intuitive ITSM software for your Service Desk. Standardise your processes with a single, all-inclusive, unlimited IT service desk solution. Try for free!

7.
IT Service Management (ITSM) - ServiceNow
https://www.serviceno
.com/products/itsm.html/

IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfill service requests, and streamline services.

8.
Supportbench : Customer Support Software Built For The B2B
https://www.supportbenc
.com/

The Most Comprehensive customer support software on the market. Made for B2B teams to scale their efforts, respond faster, and do more.

9.
IT Service Management - Serviceaide
https://serviceaid
.com/

Optimize IT service management with Serviceaide. Streamline processes and enhance productivity. Elevate your IT operations today!

10.
Service Management Software | Sunrise Software
https://www.sunrisesoftwar
.com/

Service Management Software from Sunrise Software for IT, HR and MSPs - more than 25 years of expertise providing service management.

11.
Service Desk - ITSM software for Microsoft 365 | ALVAO
https://www.alva
.com/en/service-desk/

Experience ALVAO helpdesk software for free for Microsoft 365. Enhance your IT, HR, and Facility processes for small and medium-sized businesses.

12.
Workplace Service Delivery - Facility Management Software - ServiceNow
https://www.serviceno
.com/products/workplace-service-delivery.html/

Our facility management software, ServiceNow Workplace Service Delivery (WSD), automates and simplifies your tasks for a smooth-running workplace.

13.
Alloy Software | Top Rated ITSM and ITAM Solutions
https://www.alloysoftwar
.com/

Our ITSM, Service Desk, and ITAM software is designed to empower IT teams to achieve incredible results. Cloud and On-prem!

14.
ITOM - Enterprise IT Operations Management - ServiceNow
https://www.serviceno
.com/products/it-operations-management.html/

ServiceNow ITOM enables organizations to gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.

15.
Customer Service Platform - Rated #1 Easiest-To-Use | Gladly
https://www.gladl
.com/

Customer service platform for B2C companies to maximize the lifetime value of their customers. Gladly empowers agents without tickets.

16.
Financial Services Operations – FSO – ServiceNow
https://www.serviceno
.com/products/financial-services-operations.html/

Connect your entire financial institution with one platform. Provide efficient, resilient financial services operations for enhanced customer and employee experiences.

17.
Sapphire IMS - Your Digitalization Partner
https://www.sapphireim
.com/

Your digitalization partner for streamlined asset operations, service management, and enterprise workflows, powered by a low-code hyper-automation platform

18.
Front - The Platform for Exceptional Customer Service at Scale
https://fron
.com/

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

19.
DevOps – Enterprise DevOps - ServiceNow
https://www.serviceno
.com/products/devops.html/

ServiceNow DevOps minimizes friction between IT operations and development by enabling scalable, enterprise Devops.

20.
InvGate - Flexible no-code Service Management and Asset Management solution
https://invgat
.com/assets/

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

21.
InvGate - Flexible no-code Service Management and Asset Management solution
https://invgat
.com/insight/

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

22.
IT Service Management (ITSM) Software | Ivanti
https://www.ivant
.com/products/ivanti-neurons-itsm/

Ivanti Neurons for ITSM software is a proven IT service management solution that transforms help desks and support teams into strategic business enablers.

23.
C2 - Flexible IT Service Management
https://c2-its
.com/

Use C2's simple, customer-centric platform to save time and increase IT operational effectiveness. Master your IT service workflows with C2 today.

24.
Remote Support & IT Process Automation EV Reach | EasyVista
https://www.easyvist
.com/products/reach-end-to-end-service/

Reach by EasyVista is an end-to-end service solution that enables teams to use self-help, self-healing, and be more proactive with their IT support services.

25.
ServiceNow - Put AI to Work
https://store.serviceno
.com/

ServiceNow digital workflows let employees work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.

26.
Help Desk Software With ITAM & IT Workflows - ITSM Platform
https://www.deepse
.com/

Deepser is a help desk software, customer support and IT Asset Management software. Exceptional for managing IT workflows. Try it for free.

27.
Kayako — A Help Desk Software Platform
https://kayak
.com/

Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.

28.
29.
Customer Service Software for Small to Enterprise Businesses
https://www.hubspo
.com/products/service/

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.

30.
Turbocharge ITSM and ITAM success with Virima
https://www.virim
.com/

Virima CMDB Discovery for hybrid environments, automated Service Mapping, and Visual Impact Display powers your ITSM and ITAM success.

31.
Market-leading ITSM and ITOM solutions | EasyVista
https://www.easyvist
.com/

Free your organization from the complexities of IT service management and knowledge management with EasyVista's proven ITSM tool and self-help technology!

32.
AI-First Customer Service Platform | Helpshift
https://www.helpshif
.com/

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

33.
Software Asset Management - ServiceNow
https://www.serviceno
.com/products/software-asset-management.html/

Control risk, reduce software spend, and arrive quickly at outcomes—all from a single platform with Software Asset Management by ServiceNow.

34.
SharePoint Ticketing System | MS Helpdesk Software 365
https://www.hr36
.us/sharepoint-ticketing-system-hr-helpdesk-ms-teams-365/

Create SharePoint ticketing system to fully automate customer support to enhance productivity. Microsoft helpdesk software with 14 Days free trial.

35.
Healthcare and Life Sciences Service Management - ServiceNow
https://www.serviceno
.com/products/healthcare-life-sciences.html/

Gain the visibility and information to deliver focused patient care with Healthcare and Life Sciences Management by ServiceNow.

36.
Customer Service Suite: AI Powered Support and Chat Software - Freshworks
https://www.freshwork
.com/customer-service-suite/

Freshworks Customer Service Suite is an easy-to-use omnichannel support software, combining AI-powered chatbots and ticketing for increased productivity.

37.
Internal Help Desk Software for Employees | Siit
https://www.sii
.io/

Employee help desk platform for HR, IT & operation teams: internal support with all smart automations to get things done faster.

38.
Agile Development - ServiceNow
https://www.serviceno
.com/products/agile-development.html/

ServiceNow Agile Development enables your organization to plan, work, and realize the benefits of digital transformation and keep efforts aligned to strategy.

39.
TrackVia Workflow Management Platform - Home
https://www.trackvi
.com/

Optimize your task management and automate processes with TrackVia's custom apps. Streamline operations and gain real-time insights.

40.
App Engine - Now Platform - ServiceNow
https://www.serviceno
.com/products/now-platform-app-engine.html/

Reimagine every process as a digital workflow. With ServiceNow App Engine, you can build and extend workflow apps to work the way you work.

41.
The enterprise work management platform
https://www.smartshee
.com/

Smartsheet enables teams to manage projects, automate processes & scale programs in one powerful platform. Maintain visibility & keep distributed teams connected.

43.
Mojo Helpdesk - The #1 Ticket Tracking Software | Mojo Helpdesk
https://mojohelpdes
.com/

The Best Solution to Support Customers & Employees Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. Try for free         Request a demo        Centralize requests Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking. Knowledge base Cut down incoming requests with the self-service knowledge base.

44.
Soluções práticas para um atendimento eficiente - Milvus
https://milvus.co
.br/

MILVUS Centralize o atendimento e aumente a produtividade da sua equipe Veja como automatizar seus processos, otimizar a gestão da sua equipe e os resultados da sua empresa. Faça um teste grátis Acesso ilimitado à plataforma sem cartão de crédito Solicite uma reunião Fale com um de nossos especialistas MILVUS Centralize o atendimento e aumente

46.
Customer service software for the best customer experiences | Zendesk
https://www.zendes
.com/service/

Zendesk provides an easy to use and scalable customer service solution for your business. Focus on the conversation, not the channel. Start a free trial

47.
Catering Management Software for B2B | Spoonfed
https://www.getspoonfe
.com/

Optimize B2B catering with Spoonfed’s management software. Streamline orders, delivery, and finances for enhanced efficiency and profit.

48.
Best Ticketing System | Issuetrak | Help Desk Solution
http://www.issuetra
.com/

Easy and affordable, we offer the best ticketing system software for help desks, workflow/task management, customer service and complaint support, and more!

49.
HR Service Delivery - HR Management - ServiceNow
https://www.serviceno
.com/products/hr-service-delivery.html/

Streamline HR workflows, boost enterprise HR productivity, and improve employee satisfaction with ServiceNow HR Service Delivery, our HR management software.

50.
Vistack.io | The ITSM with Superpowers
https://vistac
.io/

Vistack.io is an AI-driven IT Service Management (ITSM) platform designed for SMBs and mid-market companies. It integrates service desk functionality with asset and SaaS management, streamlining IT operations and reducing costs.

51.
ESG Management and Reporting - ServiceNow
https://www.serviceno
.com/products/esg-management.html/

Help your environmental, social, and governance (ESG) program run smoothly with accurate ESG data collection, management, reporting, and performance tracking.

52.
Automation, ITSM, ITOM, Observability, Mainframe – BMC Software
https://www.bm
.com/

Optimize technology and accelerate digital transformation with BMC’s solutions for automation, operations, service management, and enterprise-scale AI

53.
Oomnitza - Enterprise Technology Management Solutions
https://www.oomnitz
.com/

Enterprise technology management solutions which increases IT agility and mitigates security risks with key business process automations.

55.
Zoho ManageEngine ServiceDesk Plus - IT service desk software
https://www.manageengin
.com/products/service-desk/

ServiceDesk Plus is a flagship IT service management (ITSM) software with integrated IT asset management, CMDB, problem management, and change and release management, along with robust service desk capabilities. ServiceDesk Plus also includes native project management, and enterprise service management capabilities that enable service delivery management for all departments including those beyond IT such as HR, legal, facilities, and finance.

56.
More Customers, Less Support. Reduce Customer Effort with Elevio - Elevio
https://ele
.io/

Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

57.
Oracle IT Service Management Suite in 2024 - Reviews, Features, Pricing, Comparison - PAT RESEARCH: B2B Reviews, Buying Guides & Best Practices
https://www.predictiveanalyticstoda
.com/oracle-it-service-management-suite/

Editor and User Reviews: From the trusted source PAT Research and community to learn more about What is Best? What are the features? , What are the pricing options?, What are the alternatives, integrations, analyst reports, customer reviews, pros/cons, free demos and free trials.

58.
RFP Software: Proposal Management Solutions | Sequesto
https://sequest
.com/

See how our RFP software optimises the answering process to tenders, RFPs, RFIs, RFQs, DDQs, Security Questionnaires & Inventory Lists to hyper-charge your business growth

59.
Learning and Training Management Software | Administrate
https://www.getadministrat
.com/

Manage 100% of enterprise training operations with configurable training management software, designed to scale with your organization.

60.
Growth Automation and Bespoke B2B Data at Scale LeadGenius
https://www.leadgeniu
.com/

Growth Automation is what efficiency-obsessed companies use to shorten sales cycles, reach more leads and close more opportunities faster

61.
Accelo: PSA Software to Power Your Operations
https://www.accel
.com/

Accelo empowers professional service teams with leading PSA software. Manage projects from quote to cash, unlocking profitability insights for your business.

62.
Tax and Accounting Practice Management Software - Taxaroo
https://taxaro
.com/

Taxaroo: leading tax & accounting practice management software. Boost efficiency, automate tasks, and improve client satisfaction.

63.
Enterprise Business Automation Platform
https://www.lightap
.com/

Zira's business automation platform helps enterprises at each stage of the digital transformation journey. The platform's architecture allows; integration of existing data from ERP, MES, SCADA, CRM, and more; analytics via Zira or existing AI and machine learning algorithms; automation of common or

64.
SMAX: IT Service Management (ITSM) Software | OpenText
https://www.opentex
.com/products/service-management-automation-x/

Service Management Automation X (SMAX) is a service desk and ITSM software and has one of the lowest total cost of ownership of all ITSM tools in the market.

65.
Social media management software for enterprises | Khoros
https://khoro
.com/platform/social-media-management/

Create powerful customer relationships on social media with a platform built to help your brand scale, measure performance, and regulate risk.

66.
Support Hero - Knowledge Management for Today
https://www.supporther
.com/

Support Hero is a Knowledge Management System that works with SaaS, Retail, Call Centers and Contact Center businesses as well as many other types of businesses.

67.
Connect, Govern, Measure | Integrate
https://www.integrat
.com/

Scale marketing and drive ROI with Integrate, the premium cross-channel demand management platform for enterprise B2B demand and marketing operations teams.

68.
Contract Management Solutions to Empower Legal Teams
https://contractpoda
.com/

Enhance legal workflows with ContractPodAi: Streamline contract management, increase efficiency, and unlock the potential of legal tech.

69.
Vitally | We Help Teams Build Scaled CS
https://vitall
.io/

Vitally's all-in-one Customer Success Platform automates and scales your strategies, processes, and workflows with real-time customer data to drive measurable impact for your team and business.

70.
Grants Management Software | Bonterra Tech
https://www.bonterratec
.com/product/grants-management-software/

Scale your corporate funding with our Bonterra Tech Grants Management Software. With access to the largest network of vetted nonprofits and easier approvals for your team, you’ll deliver better, faster funding. Our software can help corporate funders build and strengthen nonprofit partnerships for more strategic funding and maximum social impact.

71.
Motadata: Unified Observability & IT Service Management Platform
https://www.motadat
.com/

Empower your operations with Motadata: Unified Observability & IT Service Management. Gain insights, streamline tasks, & optimize performance

72.
Work Management Software For Professional Services | Scoro
http://www.scor
.com/

Work management software that helps agencies and consultancies streamline projects, simplify quoting, automate billing, and optimize utilization.

73.
Automate and monitor your SAP operations | Avantra
https://www.avantr
.com/

Avantra is the industry-leading AIOps platform for SAP Operations: helping companies transform into a self-healing enterprise.

74.
Citizen Request Management Software - AccessE11
https://www.accesse1
.com/

Create meaningful relationships with your citizens. Adopt citizen request management software built for small to medium municipalities.

75.
LiveAgent | Simple Customer Support Software for Teams
https://www.liveagen
.com/

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

76.
Moving Software
https://www.grano
.com/

Boosting efficiency and streamline operations with our industry-leading web-based applications for moving and storage companies in the US. Experience seamless management, real-time tracking, and enhanced customer satisfaction. Get a competitive edge today

77.
AI-powered Omnichannel CX and Support Platform | Simplify360
https://simplify36
.com/

Simplify360 is the only platform you need to deliver amazing CX, manage online reputation, automate support and take control of your social media.

78.
Help Desk Software for Stellar Customer Support | Teamwork Desk
https://www.teamwor
.com/desk/

Teamwork Desk is a help desk ticketing system that allows you to centralize communication and improve transparency, so you can focus on customer happiness.

79.
AI CX Workflow Platform for B2C Enterprises | Zingtree
https://zingtre
.com/

Zingtree's platform helps you uncover and implement automation opportunities at scale by utilizing your expertise, data, apps, knowledge, and business intent.

80.
Experience Management Platform for IT - HappySignals | HappySignals
https://www.happysignal
.com/

Experience Management Platform for IT - Lead IT and Service Management with Employee Experience and use to manage your Experience Level Agreements (XLAs).

81.
Human Services & Nonprofit Case Management Software | Exponent Case Management
https://www.exponentcasemanagemen
.com/

ECM is a comprehensive case management platform for Nonprofits and Human Services Organizations, offering case management automation and workforce development tools

82.
IT Asset Management - ITAM - ServiceNow
https://www.serviceno
.com/products/it-asset-management.html/

Take control of your IT assets. Automate the end-to-end lifecycle for software, hardware, and cloud assets to optimize costs while reducing risk.

83.
Enterprise resource planning (ERP) accounting software - Unit4
https://www.unit
.com/products/erp-accounting-software/

Explore how Unit4's digital ERP systems can help you and your business streamline budget your planning and accounting. Request a demo of our software today.

84.
Help Desk Ticket Management Software - HappyFox
https://www.happyfo
.com/

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

85.
Security workforce management, optimized - TrackTik
https://www.trackti
.com/

Industry-leading Security Workforce Management Software. Streamline guard touring, back office, payroll, and more. Enhance security with confidence.

86.
IT Asset Managemet Software for Microsoft 365 | ALVAO
https://www.alva
.com/en/it-asset-management/

ALVAO ITAM software helps you manage a wide range of assets, such as hardware, software, data, and people - it is up to you what you want to track.

87.
Seamless Customer Complaint Management Software
https://www.happyfo
.com/use-cases/customer-complaint-management-software/

With HappyFox customer complaint management software, handling cutomer complaint has never been this easy. Manage, track, solve customer issues with HappyFox Service desk

89.
DragApp | Official Site | Shared Inbox For Google Workspace Users
https://www.dragap
.com/

Turn Gmail into a Team Workspace. Use DragApp to manage workflows such as Help Desk, CRM or Tasks. #1 Gmail Shared Inbox tool.

90.
The Most Complete Platform for Process Automation - Nintex
https://www.ninte
.com/process-platform/

Nintex integrates with the world’s largest ecosystems. Try now our process automation platform and speed up your business workflow.

91.
The Platform for Commercial Digital Banking
https://www.bottomlin
.com/us/digital-banking/

Own the primary customer relationship and grow business value with the only all-in-one platform for payments, cash management, treasury management, and a B2B payments network.

92.
Enterprise Case Management Software - Resolve Software Group
https://www.resolvesoftwaregrou
.com/

See how Resolve Software Group, leading provider of Case Management software solutions, has helped transform organisations worldwide.

93.
Grant Management Software For Foundations | Foundant Technologies
https://www.foundan
.com/products/grant-lifecycle-manager/

Securely manage funding activities and streamline the entire grantmaking process with trusted grant management software for foundations. Learn about Foundant.

94.
Customer Care Software - Frontline Care
https://www.qualtric
.com/frontline/care/

Turn your contact center into a customer experience powerhouse and hub of ai-driven business insights with powerful customer care software.

95.
IT Service and Asset Management | Genuity
https://gogenuit
.com/

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Try it free today!

96.
Intelligent automation software for B2B and B2C | Generative AI and Continuous Robotic Process Automation | Glasgow | London | Scotland | England | UK
https://www.eautomat
.com/

eAutomate® automates key processes and workflows harnessing the power and repetition of continuous robotic process automation to empower and enhance customer engagement

97.
CSR Software - YourCause CSRconnect | Blackbaud
https://www.blackbau
.com/products/blackbaud-yourcause-csrconnect/

Drive employee engagement and create a company culture of giving back with Blackbaud’s flexible YourCause CSRconnect software.

98.
Gain Efficiency with Cloud-based Business Automation Software
https://www.myofficeapp
.com/

Business automation software can help businesses streamline operations, reduce costs, and improve customer service. With the right platform, you can build the perfect solution for your business.

99.
Personalized Engagement at Scale - Uberflip
https://www.uberfli
.com/

Uberflip offers a solution to help GTM teams plan, curate, design, build and measure personalized engagements at scale.