ServiceNow IT Operations Management Ratings (September 2025)
This page breaks down ServiceNow IT Operations Management ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand ServiceNow IT Operations Management’s overall reputation. This data-driven overview will show you exactly how ServiceNow IT Operations Management is rated - including how it compares to competitors.
ServiceNow IT Operations Management's Overall Rating Summary
- Average Rating:4.5/5
- Total Reviews:265 reviews
- Sources:G2, Capterra, Trustradius, Gartner
- Last updated:September 1, 2025
ServiceNow IT Operations Management Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.5/5 | 145+ reviews | 01.09.25 |
 Capterra | 5/5 | 1+ reviews | 01.09.25 |
 Trustradius | 4.5/5 | 51+ reviews | 01.09.25 |
 Gartner | 4.5/5 | 68+ reviews | 01.09.25 |
What is ServiceNow IT Operations Management?
ServiceNow offers a comprehensive suite of products and solutions, including IT Service Management, Customer Service Management, IT Operations Management, and HR Service Delivery, designed to enhance productivity and maximize ROI. Key features include AI Agents for 24/7 productivity, proactive digital operations with AIOps, and intelligent automation for streamlined workflows. The platform also supports cloud transformation, cybersecurity, employee experience, and industry-specific solutions, all integrated into a single system of action for enterprise automation.
🤔 ServiceNow IT Operations Management vs Competitors: How Do Ratings Compare?
Check out ServiceNow IT Operations Management AlternativesFrequently Asked Questions
How trustworthy is ServiceNow IT Operations Management?
According to G2 and Gartner review sites ServiceNow IT Operations Management holds ratings of 4.5/5 and 4.5/5 respectively from 213 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is ServiceNow IT Operations Management rated?
ServiceNow IT Operations Management has an average star rating of 4.5 out of 5 stars based on average of 265 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from ServiceNow IT Operations Management public reviews pages on platforms: G2, Capterra, Trustradius, Gartner. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for ServiceNow IT Operations Management is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.