ServiceNow IT Operations Management Alternatives (September 2025)

IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfill service requests, and streamline services.

Cloud Accelerate automates workflows for everyday cloud management, including cloud disposition decisions and cloud governance.

Take control of your IT assets. Automate the end-to-end lifecycle for software, hardware, and cloud assets to optimize costs while reducing risk.

Optimize technology and accelerate digital transformation with BMC’s solutions for automation, operations, service management, and enterprise-scale AI

Splunk IT Service Intelligence brings a unique approach to monitoring and troubleshooting. True AIOps predicts future incidents and automatically updates alerts.

OpsRamp is an AIOps-powered IT operations management (ITOM) solution. OpsRamp delivers hybrid IT infrastructure, cloud monitoring services, event management & automation for modern digital operations management.

Take ITSM to new heights with no-code IT Service Management technology with low admin overhead, enterprise automation and integration.

Free your organization from the complexities of IT service management and knowledge management with EasyVista's proven ITSM tool and self-help technology!

ServiceNow digital workflows let employees work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.

BMC Helix ITSM provides predictive IT service management for your modern enterprise.

Connect your entire financial institution with one platform. Provide efficient, resilient financial services operations for enhanced customer and employee experiences.

ServiceNow Agile Development enables your organization to plan, work, and realize the benefits of digital transformation and keep efforts aligned to strategy.

ServiceNow DevOps minimizes friction between IT operations and development by enabling scalable, enterprise Devops.

Optimize IT service management with Serviceaide. Streamline processes and enhance productivity. Elevate your IT operations today!

Runbook Management, a solution Built on ServiceNow, enables customers to plan, rehearse and execute complex, high-risk cutovers and recoveries.

Control risk, reduce software spend, and arrive quickly at outcomes—all from a single platform with Software Asset Management by ServiceNow.

Virima CMDB Discovery for hybrid environments, automated Service Mapping, and Visual Impact Display powers your ITSM and ITAM success.

Reimagine every process as a digital workflow. With ServiceNow App Engine, you can build and extend workflow apps to work the way you work.

Harness AI to proactively manage the work that matters most with the Now Platform, the ServiceNow cloud platform.

Help your environmental, social, and governance (ESG) program run smoothly with accurate ESG data collection, management, reporting, and performance tracking.

Our facility management software, ServiceNow Workplace Service Delivery (WSD), automates and simplifies your tasks for a smooth-running workplace.

Avantra is the industry-leading AIOps platform for SAP Operations: helping companies transform into a self-healing enterprise.

Reach by EasyVista is an end-to-end service solution that enables teams to use self-help, self-healing, and be more proactive with their IT support services.

Hornbill is the workflow app everyone can use—across your whole organization

Gain the visibility and information to deliver focused patient care with Healthcare and Life Sciences Management by ServiceNow.

BigPanda enables teams to transform IT operations with full-context AIOps. Resolve issues faster, improve service availability, and maximize efficiency.

ServiceDesk Plus is a flagship IT service management (ITSM) software with integrated IT asset management, CMDB, problem management, and change and release management, along with robust service desk capabilities. ServiceDesk Plus also includes native project management, and enterprise service management capabilities that enable service delivery management for all departments including those beyond IT such as HR, legal, facilities, and finance.

TrueSight Infrastructure offers early, accurate detection, diagnosis, prioritization, and resolution of service issues.

Your digitalization partner for streamlined asset operations, service management, and enterprise workflows, powered by a low-code hyper-automation platform

Overcome your ITOps challenges with a no-code, full-stack BizOps & IT operations management platform. Get on-demand scalability, rapid deployment, and affordable licensing costs.

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

SS&C | Blue Prism® Intelligent Automation Platform combines RPA, AI, BPM so you can can grow, reduces costs and delivers better outcomes.

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

Ivanti Neurons for ITSM software is a proven IT service management solution that transforms help desks and support teams into strategic business enablers.

Easily track IT expenses related to mobile, fixed, and cloud in one scalable, automated platform natively built on ServiceNow.

Get simple, powerful, secure observability and IT management solutions built to optimize today’s hybrid IT environments. Start your free trial today.

Spot any issue that impacts important business KPIs with Splunk APM. Accelerate MTTR by combining all the related data in intuitive visuals.

Upgrading your ITSM tool? Alemba Service Manager offers a highly-functional, ITIL-aligned IT Service Management tool to suit all your business needs.

Our Generative AI Solutions & ChatGPT for Enterprise Helps Automate Workflows For IT, HR, Customer Support, Sales and Operations At Scale!

ZIF, an AI-powered ITOps tool that ensures business continuity using applications of machine learning, predictive analytics & automation.

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try SolarWinds Service Desk for free!

Scale your service operations for B2B customer support, IT, HR, facilities, legal, finance, and GRC with enterprise functionality -- but without the heavy lift.

Gain unified visibility, find and fix problems faster and take control of your data and costs.

IT infrastructure monitoring and Full-Stack Network Monitoring Dashboard from anywhere. Full visibility of your enterprise infrastructure.

Learn how Pega’s agile customer service solutions boost agent productivity, provide proactive service, and leverage intelligent automation to minimize costs.

Flexera One enables IT professionals to reduce risk, improve security, drive strategic technology initiatives and maximize business value from their hybrid IT investments.

Moogsoft AIOps ensures continuous availability with automated noise reduction via industry leading anomaly detection algorithms. Learn more.

Entuity software delivers all-in-one network monitoring software for faster insights and manageable network alerts. Learn more here.

SysAid delivers exceptional automated IT service with a comprehensive, next-gen ITSM platform, now powered by AI. Click here to learn more about SysAid!

Discover TOPdesk's powerful IT service management platform. Streamline operations with our comprehensive ITSM and ESM solutions. Try a free trial today!

Cprime's expert practitioners offer experience-driven solutions to boost efficiency, maximize employee potential, and delight customers.

Autointelli provides AIOps platform & solutions for enterprises with IT infrastructure. Our platform is a duo of AI and ML algorithms that help ITOps, Service Desk, NOC/SOC teams through IT automation & orchestration.

Service Management Automation X (SMAX) is a service desk and ITSM software and has one of the lowest total cost of ownership of all ITSM tools in the market.

Spot by NetApp's cloud automation solution uses advanced analytics to continuously optimize your cloud infrastructure resources.

Get end-to-end visibility across complex IT environments with the best data to enhance proactive IT, root cause analysis, and digital employee experience.

Use C2's simple, customer-centric platform to save time and increase IT operational effectiveness. Master your IT service workflows with C2 today.

4me combines ITSM, ESM and SIAM capabilities so that IT, HR and Facilities can work together, as well as with external providers.

Applications Manager is an application monitoring tool that helps thousands of admins across the world to ensure maximum business service uptime. Try now!

TrueSight Capacity Optimization aligns IT resources with service demands and business priorities, resulting in on-time service delivery and optimized costs.

i-doit bietet IT-Dokumentation, IT-Inventarisierung, Analyse und effizientes, automatisiertes IT-Asset Management. Für mehr IT-Sicherheit und Compliance.

Streamline HR workflows, boost enterprise HR productivity, and improve employee satisfaction with ServiceNow HR Service Delivery, our HR management software.

Unlock comprehensive visibility and control over your IT assets and services.

Empower your operations with Motadata: Unified Observability & IT Service Management. Gain insights, streamline tasks, & optimize performance

Enterprise technology management solutions which increases IT agility and mitigates security risks with key business process automations.

Gain the insights to move from strategy to business outcomes. Align your organization on a single platform with Strategic Portfolio Management.

Splunk Infrastructure Monitoring is a real-time monitoring and troubleshooting solution for all environments, delivering speed, scale and flexibility.

At Nicus, we empower organizations to realize their full potential by elevating IT through financial management solutions that expand what’s possible.

Digitate empowers businesses with AI-driven software for autonomy and efficiency. Fulfill commitments seamlessly. Lead your enterprise into the future now!

A powerful AIOps platform that provides cloud monitoring and multicloud management with automated discovery and remediation. Learn more.

Powered by an extensible data platform, Splunk Enterprise Security delivers data-driven insights so you can protect your business and mitigate risk at scale.

3CLogic transforms CX and EX with globally available AI and contact center solutions, built to enhance CRM and Customer Service Management platforms.

BMC Helix Remedyforce, built on Salesforce App Cloud, enables you to deliver high-speed service management that empowers users and accelerates the business.

As an official ServiceNow partner, AutomatePro is here to support you with our test automation and ServiceNow automated test framework. Accelerate ServiceNow upgrades and testing, with Intelligent Test Automation, DevOps and Documentation.

ServiceNow Security Operations (SecOps) connects your existing security tools to prioritize and respond to vulnerabilities and security incidents faster.

NCM is a holistic multicloud management platform, that makes it easier for enterprises to build, use, operate, and govern their applications and IT infrastructure.

Optimize your business operations "from Quote-to-Cash" with smarter resource utilization, preventing SLA breaches, improved manageability.

Hybrid Cloud Observability. Our self-hosted full-stack Observability solution is built to optimize performance, ensure availability, and reduce remediation time.

Ivanti NAC provides complete visibility and Network Access Control for all local or remote endpoints, including IoT.

Zira's business automation platform helps enterprises at each stage of the digital transformation journey. The platform's architecture allows; integration of existing data from ERP, MES, SCADA, CRM, and more; analytics via Zira or existing AI and machine learning algorithms; automation of common or

Accelerate incident response with Splunk On-Call: automated scheduling, intelligent routing, and machine learning mean less downtime and more insights.

Thrive is a leading provider of outsourced IT infrastructure. Our managed services provide customers with a strategic advantage as they secure, scale, and succeed.

Lower costs, increase availability, and eliminate guesswork for monitoring and managing z/OS and z/OS UNIX.

IBM Instana Observability is the gold standard of incident prevention with automated full-stack visibility, 1-second granularity and 3-seconds to notify.

OpenText ofrece soluciones nativas en la nube en una plataforma de gestión de la información integrada y flexible para hacer posibles organizaciones inteligentes, conectadas y seguras.

The ability to continuously deliver application performance while minimizing costs is critical. It enables development teams to innovate and run applications efficiently. Cisco Workload Optimization Manager (CWOM) is intelligent software that assures application performance by giving workloads the resources they need, when they need them.

AI transformation partner for enterprises, driving increased revenue, reduced costs, and enhanced customer experience with Exotel solutions.

Freshworks makes easy-to-use business software. We are a leading provider of modern SaaS solutions that solve multiple, complex business problems.

The #1 Choice to Drive Automation Success with Purpose-built Solutions for IT

Vulnerability management tool lets you manage vulnerabilities from a centralized console & offers built-in patching. Try our enterprise vulnerability management software now!

Value stream management optimizes work flow for increased customer value. Plutora integrates with Jira, ServiceNow, and Jenkins, enhancing DevOps toolchains from idea to post-production with bi-directional communication.

Gain end-to-end visibility with Riverbed Network Observability. Get actionable insights to swiftly resolve network performance issues.

Optimize software and cloud costs, manage your knowledge, and streamline IT operations with AI-powered solutions from USU.

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

Forms and intelligent workflows that adapt to any field service environment – no matter how complex. Bridge the gap between the field and your back office with the #1 field service app platform.

No-code Service and Asset Management solutions. Make changes effortlessly, without endless implementations or high consulting fees.

Align technology, finance, and business with IBM Apptio. Enhance cost transparency, streamline IT budgeting, and drive better outcomes with comprehensive financial tools.

LiveHelpNow offers comprehensive support solutions that will make your employees' lives easier and your customers’ experience with your brand better.