ServiceNow Store Ratings (September 2025)
This page breaks down ServiceNow Store ratings from all verified review sources to give you a clear, unbiased view of what real users think in September 2025.
We’ve aggregated the latest scores from all major platforms like Trustpilot, G2, Capterra and many more to help you understand ServiceNow Store’s overall reputation. This data-driven overview will show you exactly how ServiceNow Store is rated - including how it compares to competitors.
ServiceNow Store's Overall Rating Summary
- Average Rating:4.3/5
- Total Reviews:3,529 reviews
- Sources:G2, Trustpilot, Capterra, Gartner, Trustradius, Getapp, Softwareadvice
- Last updated:September 1, 2025
ServiceNow Store Ratings by Source
| Platform | Rating | Reviews | Last Update |
|---|---|---|---|
 G2 | 4.4/5 | 18+ reviews | 01.09.25 |
 Trustpilot | 2/5 | 15+ reviews | 01.09.25 |
 Capterra | 4.5/5 | 333+ reviews | 01.09.25 |
 Gartner | 4.3/5 | 1,968+ reviews | 01.09.25 |
 Trustradius | 4/5 | 530+ reviews | 01.09.25 |
 Getapp | 4.5/5 | 332+ reviews | 05.08.25 |
 Softwareadvice | 4.5/5 | 333+ reviews | 01.09.25 |
What is ServiceNow Store?
ServiceNow offers a comprehensive suite of products including IT Service Management, Customer Service Management, IT Operations Management, and HR Service Delivery, designed to transform service management, deliver proactive digital operations, and optimize technology use. The platform also features capabilities like Generative AI, Integration Hub, and App Engine to enhance productivity, efficiency, and connectivity across various workflows and industries. Additionally, ServiceNow provides solutions for cloud transformation, cybersecurity, employee experience, and finance and supply chain management, all aimed at unifying people, processes, and systems to drive business outcomes.
🤔 ServiceNow Store vs Competitors: How Do Ratings Compare?
Check out ServiceNow Store AlternativesFrequently Asked Questions
How trustworthy is ServiceNow Store?
According to Gartner and Trustradius review sites ServiceNow Store holds ratings of 4.3/5 and 4/5 respectively from 2,498 reviews, indicating that users consistently find value and reliability in the platform as of September 2025.
How many stars is ServiceNow Store rated?
ServiceNow Store has an average star rating of 4.3 out of 5 stars based on average of 3,529 reviews as of September 2025.
Where does the rating data come from?
The ratings are pulled from ServiceNow Store public reviews pages on platforms: G2, Trustpilot, Capterra, Gartner, Trustradius, Getapp, Softwareadvice. We update these ratings monthly to ensure they reflect the most current customer feedback.
How overall average rating for ServiceNow Store is calculated?
The overall average rating is calculated by taking the weighted average of all ratings, using the total reviews count from each platform as the weight.